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3209
Documentation
45
Biology
Undergraduate 1
03/21/2009

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Term
CONFIDENTIALITY
Definition
Nurses legally & ethically obligated to keep information about patients confidential.

Patients can request for a copy of their medical records and do have the right to read their medical records. Each medical institutions have policies to address these requests.

Patients are required to have written permission for release of medical information.

HIPAA - Legislation to protect privacy for health information.

Term
DOCUMENTATION STANDARDS:
Definition
Federal & state regulations, state statues, standards of care and accrediting agencies set nursing documentation standards.

ANA (American Nurses Association) states, “documentation must be systematic, continuous, accessible, communicated, recorded, and available to all members of the health care team.”

Nursing Service Departments in health care agencies selects a method for documenting patient care.

Term
MULTIDISCIPLINARY COMMUNICATION WITHIN THE HEALTH CARE TEAM:
Definition
Effective communication takes place along two approaches:

Record: Patient’s record or chart is a confidential permanent legal documentation of the patient’s health care.

Record/Chart usually includes the following information:

Patient identification & demographic data

Informed consent for treatment & procedures

Admission nursing history

Nursing diagnoses or problems or multidisciplinary care plan

Record of nursing care treatment & evaluation

Medical history

Medical diagnosis

Therapeutic orders

Medical & health discipline’s progress note

Reports of physical examination

Reports of diagnostic studies

Patient education

Summary of operative procedures

Discharge plan & summary

Term
MULTIDISCIPLINARY COMMUNICATION WITHIN THE HEALTH CARE TEAM (cont’):
Definition
Effective communication takes place along two approaches:
Reports: Are oral, written, or audio-taped exchanges of information between caregivers.
Change- of-shift reports
Telephone orders
Transfer orders
Incident reports
Term
PURPOSE OF RECORDS
Definition
• Communication
• Legal Documentation
• Financial Billing
• Education
• Research
• Auditing-Monitoring
Term
Communication:
Definition
Admitting nursing history & physical examination is comprehensive & provides a baseline of the patient’s health status on admission.
Term
Legal Documentation
Definition
Even though nursing care may have been excellent, in a court of law
“CARE NOT DOCUMENTED IS CARE NOT PROVIDED”.
Term
Financial Billing
Definition
Diagnosis-Related Groups (DRGs) is the basis for establishing reimbursement for patient care.
Hospitals are reimbursed a pre-established dollar amount by Medicare for each DRG.
Term
Education
Definition
As health care provider, from the information you collect, you learn to anticipate the type of care required for a patient.
Term
Research
Definition
Statistical data on the frequency of a clinical disorder

For example: For patients receiving intravenous therapy, a nurse manager may review patients records to investigate the incidence of infection using a specific type of intravenous catheter.

Term
Auditing-Monitoring
Definition
In 2007, The Joint Commission (TJC) required hospitals to establish quality improvement programs for conducting objective, ongoing reviews of patient care.
Term
GUIDELINES FOR QUALITY DOCUMENTATION AND REPORTING
Definition
• Factual
• Accurate
• Complete
• Current
• Organized
Term
FACTUAL
Definition
Contains descriptive, objective information about what a nurse sees, hears, feels & smells.

For example: “Patient diaphoretic, B/P 80/50; HR 102 bpm and regular”.

Do not use vague terms such as, appears, seems, or apparently is not acceptable because these words suggest you are stating an opinion.

Term
ACCURATE
Definition
Use exact measurements.

For example: Patient’s intake, 360 mL of water.

Do not use vague statements: Patient drank an adequate amount of water. How is adequate defined?

2009 NATIONAL PATIENT SAFETY GOAL: Improve staff communication.

Create a list of abbreviations and symbols that are not to be used.

TJC has a list of “do not use” abbreviations.

For example:

Q.D. (each day) misinterpreted as QID (four times a day); Write daily.

MS, MSO, or MgSO confused with one another. Write-out Morphine Sulfate or Magnesium Sulfate.

Term
COMPLETE
Definition
Information recorded must be complete, containing appropriate and essential information.
Term
CURRENT
Definition
Timely entries are essential in the patient’s ongoing care.

Activities to communicate & document at the time of occurrence include the following:

Vital Signs

Administration of medications & treatments

Preparation for diagnostic tests for surgery

Change in patient’s health status and who was notified

Admission, transfer, discharge or death of a patient

Treatment for a sudden change in patient’s status

Patient’s response to treatment or intervention

Term
ORGANIZED
Definition
Nurse wants to communicate & document information in a logical order
Term
METHODS OF RECORDING
Definition
• Narrative Documentation
• Problem-Oriented Medical Record (POMR)
• Nursing Care Plan
• Progress Notes (PIE)
• Charting by Exception (CBE)
• Case Management Plan and Critical Pathways
Term
Narrative Documentation
Definition
Story-like format for documenting specific patient information.
Term
Nursing Care Plan (Nursing Process
Definition
Term
Progress Note
Definition
SOAP Charting (Subjective, Objective, Assessment, Plan)

PIE Note (Problem, Intervention, Evaluation)

Focus Charting (DAR) – (Data, Action, Response)

Charting by Exception (CBE)

Term
Charting by Exception (CBE)
Definition
CBE focuses on documenting deviations from the established norm or abnormal findings.

CBE can pose legal risk if nurses are not disciplined in documenting exceptions.

The charting method fails to provide a thorough picture of the patient’s developing condition & does not reflect communication among members of the health care team.

Term
COMMON RECORD-KEEPING FORMS
Definition
• Admissions and History Forms
• Flow Sheets and Graphic Records
• Nursing Kardex
• Standardized Care Plans
• Discharge Summary Forms
Term
REPORTING
Definition
• Change-of-Shift Reports
• Telephone Reports
• Telephone or Verbal Orders
• Transfer Reports
• Incident Reports
Term
CHANGE-OF-SHIFT REPORT
Definition
Patient’s Name

Patient’s Room Number

Physician’s Name

Diagnosis

Date of Surgery (if applicable), i.e. Post-op Day

Report of any unusual findings based on nursing assessment, i.e. significant changes in Vital Signs

Unusual responses to Treatments or Medications

Unusual Occurrences

Laboratory Studies

Tests to be completed on the next shift

Any Physical or Psychosocial Problems

Term
Case management
Definition
model of delivering care incorporates a multidisciplinary approach to documenting client care.
Term
Change-of-shift report
Definition
may be given orrally in person, by audiotape recording or during walking planning rounds at each client's bedside.
Term
Charting by exception (CBE
Definition
is an apporach taht is used to eliminate redundancy, ensure concise documentation or routine care, emphasize abnormal findings, and identify trends in clinical care.
Term
Computer-based patient care record (CPCR),
Definition
is a comprehensive system taht uses many components of data collection
Term
Critical pathways
Definition
multidisciplinary care plans that include client problems, key interventions and expected outcomes within an established time frame
Term
Documentation
Definition
anything written or printed that is relied on as record or proof for authorized persons
Term
Flow sheets
Definition
forms that allow nurses to quickly and easily enter assessment data about the client, including vital sings and routine repetitive care, such as hygiene measures, ambulation, meals, weights and safety and restraint checks.
Term
Focus charting
Definition
use of DAR notes, which include data and action of nursing interventions and R response of the client.
Term
Incident (occurrence) reports
Definition
any event that is not consistent with the routine operation of a health care unit or routine care of a client.
Term
Kardex
Definition
a portable "flip over" file or notebook, is kept at the nurses station.
Term
PIE
Definition
PIE charting has a nursing origin, whereas SOAP originated from medical records.
Term
Problem-oriented medical record (POMR
Definition
is a method of documentation that places emphasis on the client's problems.
Term
Record
Definition
is a confidential, permanent legal documentation of information relevant to a client's health care.
Term
Referrals
Definition
consultations, and conferences must be documented in a client's permanent record so that all caregivers can plan care accordingly.
Term
Reports
Definition
are oral, written, or audio taped exchanges of information between care givers.
Term
Residents
Definition
many individuals will live in this setting for the rest of their lives, they are referred to as blank rather than clients.
Term
SOAP
Definition
subjective data, objective data, assessment, plan,
Term
SOAPIE
Definition
subjective data, objective data, assessment, plan, intervention, evaluation
Term
Standardized care plans
Definition
many institutions have attempted to make documentation easier for nurses
Term
Transfer reports
Definition
clients my transfer from one unit to another to receive different levels of care.
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