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3D051 Knowledge Ops Vol 1 Self-Test Questions
Knowledge Operations Management, Volume 1, Self-Test Questions
240
Management
Not Applicable
03/08/2011

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Cards

Term
What collaboration services are available for electronic communications?
Definition
-Web Conferencing
-Instant Messaging
-Collaborative Workspace
-Application Sharing
Term
What enables users to communicate and interact with groups large and small, in real-time, using high-impact presentations and essential collaboration tools?
Definition
Defense Connect Online (DCO)
Term
What is the Air Force goal concerning accessibility to Internet resources?
Definition
Provide personnel requiring access for official business maximum accessibility to Internet resources
Term
What continues to increase as a technique for obtaining and disseminating information worldwide?
Definition
Use of the web or web technologies
Term
Name a few requirements that must be met for posting information on private Web pages
Definition
-Display warning notices and banners
-All top-level pages must contain web page maintainers organization, office symbol, commercial/DSN telephone number, organizational e-mail address
Term
Who is the final approval authority for the Internet release package?
Definition
Unit Commander
Term
What does "information" include?
Definition
Any statement or reception of knowledge such as facts, data or opinions, including numerical, graphic or narrative forms, whether oral or maintained in any medium, including databases, paper, microform or magnetic tape.
Term
What is the primary purpose of managing information effectively and efficiently?
Definition
Enhance the Air Force mission
Term
What are the five ways we manage information in support of information resources maangement?
Definition
-Security
-Privacy
-Freedom of Information Act (FOIA)
-Paperwork reduction
-Records preservation
Term
What are the stages of life cycle management?
Definition
1. Creation/collection
2. Processing
3. Dissemination
4. Use
5. Storage
6. Disposition
Term
How is communications defined?
Definition
The process of sharing ideas, information and messages with others
Term
What are the three parts of communication?
Definition
-Sender
-Message
-Receiver
Term
What is the objective of the electronic communications program?
Definition
Create clear, efficient and effective communications
Term
How should you write to identify who is responsible for what actions?
Definition
Active voice
Term
What should the average sentence length be?
Definition
15-20 words
Term
What type of memorandum is used if you circle, underline, or highlight the organization of office symbol of each recipient on the copy you give to them?
Definition
Multiple-address memorandum
Term
Where do the words "IN TURN" get typed on an IN TURN memorandum?
Definition
One line below the last address of the MEMORANDUM FOR element
Term
What are the three types of formats for form memorandums?
Definition
-Prewritten
-Fill-in
-Optional statement
Term
What do indorsements add?
Definition
Comments directly on the original memorandum, message or previous indorsements
Term
What are the two types of indorsements?
Definition
-Same page
-Separate page
Term
What would you do if hte indorsement does not fit and must be typed on a blank piece of bond paper?
Definition
Use the separate page indorsement format
Term
What type of letter is used when warmth or sincerity is essential?
Definition
Personal memorandum
Term
What are the three types of memorandum for records?
Definition
-Separate page memo for record
-Explanatory memo for record
-Brief memo for record
Term
What is a staff summary sheet used for?
Definition
Summarize staff work, to request action or to forward information
Term
What type of paper uses fragments to present key points, positions, and facts in a brief, orderly fashion when the user has knowledge of the subject?
Definition
Talker papers
Term
What type of paper is used to advocate or convince the reader on an argument or position?
Definition
Position paper
Term
What are the two classes of Air Force electronic messaging?
Definition
-Organizational, high-grade service
-Simple mail transfer protocol email
Term
What class uses Fortezza cards to sign and encrypt organizational messages to ensure message integrity, non-repudiation, and accountability?
Definition
Organizational high-grade service
Term
What takes advantage of DOD's robust and trusted PKI?
Definition
A signed and encrypted email
Term
Who is responsible for ensuring the record emails are properly filed for access and retrieval?
Definition
The user
Term
What is replacing or supplementing formal Air Force formats for communications?
Definition
Electronic messaging
Term
What can easily be mistaken for angry defiance when you use capital letter, exclamation points and strong adjectives and adverbs?
Definition
Positive enthusiasm
Term
What is the most common mistake before sending email?
Definition
Not attaching files as intended
Term
What backup method stores your old items that are important but rarely used?
Definition
AutoArchive
Term
What are the two ways you can archive?
Definition
-AutoArchive
-Manual Archive
Term
What are the steps to archive manually?
Definition
1. Click Archive
2. Select original folder
3. Choose a date
4. Select destination folder
5. Click OK
Term
What is considered official mail?
Definition
Mail pertaining to official government business
Term
What is the term referring to the total system that collects, process, and delivers communications?
Definition
Base Information Transfer System (BITS)
Term
Who is responsible for establishing a BITS to provde on-base distribution of communications?
Definition
Installation Commander
Term
Who acts as the bridge between the action office and the OMC?
Definition
Activity Distribution Office
Term
WWhat office uses and/or responds to official communications?
Definition
Action Office
Term
What is done with undelivered mail containing the endorsement "DO NOT FORWARD" at the end of the workday?
Definition
Secured in classified storage container
Term
If you are suspicious of a mailing and you are unable to verify the contents with the addressee or sender what should you do?
Definition
-Protect yourself, your office and your mailroom
-Do not open or handle the article
-Isolate the article and evacuate the immediate area
-Do not put the article in water or a confined space such as a desk drawer or a filing cabinet
-If possible, open windows in the immediate area to assist in venting potentially explosive gases. If a situation turns out to be a fake bomb scare, postal personnel will not be held liable for the package
-Do not take any chances or worry about possible embarrassment i fthe items turns out to be innocent. If there is any reason to believe a letter or parcel is dangerous, contact the local military law enforcement officials for assistance
-Post the USPS Poster 84, "SUSpicious Mail or Package" in the work area
Term
Name five ways to identify a suspicious package.
Definition
-Restrictive markings
-Sealed with tape
-Protruding wires
-Strange odor
-Rigid or bulky
Term
What is the most secure service the USPS system offers?
Definition
Registered
Term
What is confirmation of delivery including date, time and, and location, and you can request to have letter mailed to you with a copy of the recipient's signature?
Definition
Signature confirmation.
Term
What is mail sealed against inspections?
Definition
First-class
Term
What type of mail provides a receipt to the sender and a record of delivery?
Definition
Registered
Term
What mail service is the fastest service offered by the USPS?
Definition
Express
Term
What type of mail class can not be used to send personal correspondence?
Definition
Standard mail
Term
Who acts as the agent for all official on-base activities?
Definition
Base Information Transfer System (BITS)
Term
What is considered as "accountable mail"?
Definition
Classified materials and unclassified communications that must be handled and processed in a control environment
Term
What does the Air Force use to help control the communications while in Air Force Channels?
Definition
Container Numbers
Term
What is the best choice for ensuring accountable mail containers remain in a controlled environment?
Definition
Registered mail
Term
When you receive an accountable mail container from the activity distribution office or the OMC, what should you do?
Definition
Check container and receipt
Term
When a response is not received on a receipt for classified informations, within what time frame is a tracer action done?
Definition
-30 days CONUS
-40 days OCONUS
Term
What security classification refers to information or material of which unauthorized disclosure could reasonably be expected to cause serious damage to national security?
Definition
Secret
Term
What security classification refers to information or material of which unauthorized disclosure could reasonably be expected to cause exceptionally grave damage to national security?
Definition
Top Secret
Term
What security classification refers to information or material of which unauthorized disclosure could reasonably be expected to cause damage to national security?
Definition
Confidential
Term
What are the two classification decisions?
Definition
-Original
-Derivative
Term
Who may originally classify documents?
Definition
Those in the specific job position
Term
Under what circumstances is information derivatively classified?
Definition
When info is generated elswhere
Term
What will a security investigation identify?
Definition
Solution to prevent further security violations
Term
Define a "security violation".
Definition
Purposeful disclosure of sensitive info
Term
What is a compromise?
Definition
Unauthorized personnel gain access to sensitive info
Term
What should you do if you find classified material out of proper control?
Definition
Safe info and report incident
Term
What is required for a person to receive classified information?
Definition
Person Must Be:
-need to know
-proper security clearance
-signed nondisclosure agreement
Term
How can you determine a person's security clearance?
Definition
-Security Manager
-Clearance listed on Orders
Term
Who is responsible for determining an individual's "need to know" for classified information?
Definition
Processor of classified information
Term
Who is responsible for ensuring individuals who need access to classified information sign the SF 312?
Definition
-Unit Commander
-Staff Agency Chiefs
Term
Which classification(s) of information may be transmitted through BITS?
Definition
-Confidential
-Secret
Term
Which method is used when transmitting Top Secret material to an isntallation serviced by diplomatic pouch?
Definition
Courier Service
Term
When classified material is transmitted from one place to another, how should it be contained?
Definition
2 envelopes, wrappings, sealed envelope or containers
Term
When is it not required to use an outer container for Secret, Confidential or Unclassified information?
Definition
When entering OMC
Term
To whom is classified material addressed?
Definition
To government office/activity, not individual person
Term
What is included on the inner container of a classified package?
Definition
-Complete Address
-Special Instructions
Term
What plays a vital role in managing and operating Air Force activities?
Definition
Records
Term
Whose rights must be protected through the proper implementation of the records management programs?
Definition
US Government Employees
Term
What are Draft records?
Definition
Records that can be altered and have not been officially released
Term
What are Final records?
Definition
Officially released and can't alter
Term
How must Air Force units at all levels manage records?
Definition
In an organized fashion to insure accuracy and easy accessibility
Term
What records relate solely to an individual's private affair?
Definition
Personal
Term
Who manages the base staging area?
Definition
RM
Term
Who ensures offices of records receive a staff assistance visist at least every 24 months?
Definition
FARM
Term
Who ensures records custodians attend record management training?
Definition
COR
Term
Who maintains the office files plan and accountability for active and inactive records?
Definition
RC
Term
Who ensures all personnel who create, maintain, and dispose of records, attend records management training?
Definition
COR
Term
Who trains all personnel within three months of assignment, whose duties include filing, maintaining, and disposing of records?
Definition
RM
Term
The BRM ensures offices of record receive a SAV how often?
Definition
Every 24 months
Term
What is a staging area used for?
Definition
File storage for records pending destruction or transfer
Term
How should you save e-mails?
Definition
Message format
Term
What contributed to the need for an ERM solution?
Definition
E-mail
Term
Who will work together to create an effective, base-wide e-record file structure?
Definition
-BRM
-NCC Staff
-CSAs
Term
What happens to a document after it is signed or approved by an authorized authority?
Definition
It becomes a record
Term
Who must monitor the e-file box and assist and/or file the records in the box?
Definition
FARM/RC
Term
Why do we want to fill out the summary information on documents we create?
Definition
Easier management and retrieval
Term
How does AFRIMS ensure standardization and accuracy of every record series?
Definition
All offices AF-wide use same disposition
Term
What is AFRIMS specifically responsible for automating?
Definition
File plan and labels
Term
What does AFRIMS provide from the RDS?
Definition
Online databse of tables and rules
Term
What labels does AFRIMS print?
Definition
-subdivision
-disposition guide card labels
-file folder labels
Term
What type of material is never centered into AFRIMS?
Definition
-PA
-Classified
Term
What is the decision logic table?
Definition
1. pub notes
2. central #
Term
What program generates the file disposition control labels?
Definition
AFRIMS
Term
How many tables and rules can be applied to each record series?
Definition
One
Term
What are the requirements for placing disposition control labels on a guide card?
Definition
Consistancy through all files
Term
What purpose does the disposition guide card serve?
Definition
Record identification and disposition information for records
Term
Where do you place the disposition control label when a series is filed in more than one container?
Definition
Wherever obvious
Term
Where do you place the disposition control label when a series is filed in more than one container?
Definition
First container or each container
Term
What purpose do folders serve?
Definition
Group up similar files
Term
What should be done with folders when they become too bulky for use?
Definition
Separate into multiple folders
Term
What is shown on the file folder label?
Definition
-Item number
-Office of record
-Series title
Term
What is added to the file folder label when there is a retention period of one year or longer?
Definition
CY/FY ##
Term
What is done when files expand to more than one drawer?
Definition
Place series number on drawer label
Term
What is the first step in filing a document?
Definition
Place files how they would be filed
Term
What should you do prior to filing a document if an attachment is missing?
Definition
Find or notate missing file
Term
What items do you remove from a document prior to filing?
Definition
All mail control forms and receipts
Term
How is a record marked for filing?
Definition
File #
Initials
Term
What is the primary purpose for maintaining records?
Definition
To have information readily available
Term
What is the first item in a file plan?
Definition
File plan
Term
What form do you use for cross-reference?
Definition
DD Form 2861
Term
What can you use if the official cross-referencing form is not available?
Definition
Make multiple copies and file in appropriate locations
Term
What does cross-referencing provide?
Definition
Better filing system/service
Term
Why are records kept?
Definition
They contain needed information
Term
Why are filing systems developed?
Definition
For efficient info recovery/accessibility
Term
Where is the AF Form 614 filed?
Definition
Where missing file should be
Term
Define disposition.
Definition
Instructions for record destruction or transfer
Term
What are the two categorized areas of disposition?
Definition
-Transfer
-Destruction
Term
What key roles does the records disposition program play in the management of Air Force records?
Definition
-Efficientcy
-Economical
Term
What does the records disposition program consist of?
Definition
-Disposition guildes for record protection
-Government protection
Term
What are the three objectives of the records disposition program?
Definition
1. transfer short-term records
2. destroy short-term records
3. retire long-term records
Term
What is the length of time the Air Force must keep a record?
Definition
Retention period
Term
What retention period do records have that are not authorized for a specificic disposition?
Definition
Permanent
Term
What does enduring value mean?
Definition
Indefinant existance
Term
Define a temporary record.
Definition
Records deamed by NARA to hold little value
Term
How do you destroy magnetic tapes or other magnetic medium?
Definition
Overwrite/destroy/degaus
Term
What should you do with records when a unit is redesignated or reorganized and there is no change in function or mission?
Definition
Records disposition stay the same
Term
When can records with a retention period of more than two years be retired to the proper federal records center any time after the cutoff?
Definition
If in hostile areas.
Term
When can you dispose of records without regard to the table and rules?
Definition
War breaks out and outside of CONUS
Term
What does the vital records program ensure?
Definition
Continued running of government and offices during national emergencies
Term
What are the two traditional types of vital records?
Definition
-Emergency operating
-Records to protect rights
Term
What is an emergency?
Definition
Serious event requiring immediate response
Term
What is a disaster?
Definition
Event causing massive damage that causes long-term affects on government
Term
Given the importance of vital records, how should agencies arrange for offsite storage?
Definition
Away from restrictive disaster rules but still accessible by staff
Term
How do records custodians accomplish the end-of-year closeout?
Definition
By destroying or staging inactive files
Term
Define cutoff.
Definition
Term for separating active records from inactive records
Term
How often should the records custodian review the file plan?
Definition
Annually
Term
What determines the cutoff for active records?
Definition
Retention period
Term
What are the three cutoff periods?
Definition
-CY/FY
-Monthly
-None
Term
How is the cutoff identified when it does not contain a month or year?
Definition
N/A
Term
What form is used as a packing list for transferred or retired records?
Definition
SF 135
Term
When is a separate SF 135 prepared?
Definition
When staging classfied/unclassified records
Term
What minimum items should be included on deployed unit file plans?
Definition
-Maintenance and disposition
-Policy and precedent
-Delegations
-Correspondance
-Admin files
Term
What record management advice did the DOD provide on 15 Aug 2003?
Definition
Records in regads to Iraq are historical and should be maintained for study
Term
Who is the Air Force working with to establish archiving capabilities?
Definition
NARA
Term
Who manages the staging area for a base?
Definition
Base Records Management (BRM)
Term
What type of records do these facilities maintain?
Definition
Files under 9 years
Term
What types of records are not kept at the staging area?
Definition
Active files
Term
Who must approve a waiver to grant small volumes of 2 to 8 year rention records to be kept in the current files area?
Definition
RM
Term
What are some of the critera that must be met for selecting a staging area?
Definition
-Weather
-Security
-Space
Term
What does an OPR use an Air Force Form 525, Records Disposition Recommendation, for?
Definition
Suggestions to change RDS
Term
What must you do if the disposition of the record cannot be determined in advance of the implementation of a directive because of unknown user and reference needs for the record?
Definition
Submit form AF Form 525
Term
What is the minimum length of time an Air Force Form 525 stays in suspense with the records manager if a disposition cannot be determined?
Definition
6 months
Term
What is the Federal Register?
Definition
Official publication of rules and executive orders
Term
What are some of the responsibilities of the AFFRLO?
Definition
-Provide help with publication rules
-Maintain certificates of determination
Term
What information doe sthe public have a right to?
Definition
The government activities
Term
A record requested by a member of the public who follows rules established by proper authority will nto be withheld in whole or in part unless what?
Definition
Exempt due to FOIA
Term
How does the Air Force conduct its activities?
Definition
Openly and in accordance with the law
Term
Who obtains recommendations from the OPR for records?
Definition
FOIA manager
Term
Who provides training for the FOIA program?
Definition
FOIA Manager
Term
Who finds and provides the requested records?
Definition
The OPR
Term
When is a FOIA request considered received?
Definition
When the office physically receives the request
Term
When are fees waived?
Definition
$15 or less
Term
Within how many working days must a final response determination be made?
Definition
20 working days
Term
What can requesters do if they are dissatisfied with the results of a FOIA request?
Definition
Sue the Air Force
Term
What are the two types of FOIA request?
Definition
-Simple
-Complex
Term
What type of request is processed quickly and in small volumes?
Definition
Simple
Term
Who does a requester submit an appeal to?
Definition
Secretary of the Air Force
Term
What report is mandated by the statute, reported on a fiscal basis, and submitted to the Attorney General?
Definition
FOIA Report
Term
Who is responsible for reporting information ont he annual FOIA report?
Definition
FOIA Manager
Term
What does the Privacy Act of 1974 do for individuals?
Definition
Protects personal information
Term
What is a system of records?
Definition
Any agency reecords that contain PII
Term
Where must the Air Force publish a description of its records systems covered by the PA?
Definition
Federal Register
Term
Who is responsible to manage and safeguard the system?
Definition
System Managers
Term
Who is the focal point in their functional area for general PA questions and correspondence?
Definition
Term
Does a requester need to state the act when requesting records that are contained in a system of records?
Definition
No
Term
How many workdays, if possible, should you give a copy of the requested records to the requestor?
Definition
10 workdays of receipt
Term
What may a system manager ask if a third party is present during a record review?
Definition
Written consent
Term
When can you release information to a third party?
Definition
When the person agrees orally or in writing
Term
What is the fine for maintaining PA record systems that has not been published in the Federal Register or for making an unauthorized disclosure?
Definition
$5,000
Term
What are some examples of nonreleasable information?
Definition
-SSN
-Education
-Race
Term
How many days does a system manager have to process access denials?
Definition
5 workdays
Term
How is PA information protected?
Definition
According to sensitivity
Term
What must the system manager verify to avoid unauthorized disclosure of PA information?
Definition
Identity of requesters
Term
How are records containing personal data disposed of?
Definition
However prevents compromise
Term
What are the four heading for a PA statement?
Definition
-Purposes
-Routine Users
-Authority
-Disclosure
Term
What is displayed when an information system contains PA information?
Definition
Warning banners
Term
For official use only information is a designation that applies to what type of information?
Definition
Government-specific business
Term
What criteria must FOUO information meet under the FOIA?
Definition
Exemptions 2-9
Term
How is an individiual paragraph in a classified document marked as FOUO?
Definition
FOUO at the beginning
Term
What must be done if FOUO information is transmitted to authorized persons outside the DOD?
Definition
Explain why marked as FOUO
Term
How is "For Official Use Only" information protected during duty hours?
Definition
Information kept out of sight.
Term
How is "For Official Use Only" information protected during nonduty hours?
Definition
Stored to prevent unauthorized access.
Term
What is done with "For Official Use Only" when protection from public disclosure is no longer needed?
Definition
Inform those who are affected
Term
How is "For Official Use Only" information disposed?
Definition
Shredding/ripping the information
Term
Can "For Official Use Only" information be recycled?
Definition
Yes
Term
What is one objective of the publications and form smanagement program?
Definition
Make sure pubs and forms are accurate and accessible
Term
Who is authorized to serve as the POC for publications and forms where the Air Force serves as the lead service?
Definition
Civilian employees and military members
Term
Who ensures that OPRs follow guidance on creating, maintaining, and disposing of reports according to AFIs?
Definition
AFNIC
Term
Who is solely responsible for the accuracy, currency, and integrity of the contents and for compliance with their publications and forms?
Definition
OPR
Term
Who at a minimum needs to be one organizational level above the OPR?
Definition
Certifying official
Term
What are approving officials?
Definition
Leaders responsible for policies and procedures.
Term
What are the two types of Air Force publications?
Definition
Directive/Non-directive
Term
All publications in the directive publications category must carry what statement in the publication header?
Definition
Compliance with publication is mandatory
Term
What are some directive publications?
Definition
-Instructions
-Manuals
-Supplements
Term
An AFPM must be converted to or integrated into an AFDP within how many days or the policy is no longer in effect and who approves all AFPMs?
Definition
-180 Days
-SECAF
Term
What are publications that extend or add material to publications issued by higher headquarters or agencies?
Definition
Supplements
Term
Air Force personnel use nondirective publications in what manner?
Definition
Instructional guides/how-to
Term
What are the two types of visual aids and how are they used?
Definition
Temporary- To inform about content
Permanen- Explain content
Term
Describe a departmental form.
Definition
A form used AF-wide by many different levels
Term
What is important to remember if you download publications to your computer?
Definition
Check for changes constantly.
Term
What is the single source for accessing, viewing, downloading, ordering, and printing electronic products?
Definition
e-pub
Term
What are the sections in Part I of the product announcement?
Definition
-publications released
-pubs not available
-rescinding pubs
-general info
Term
What is a subscription service?
Definition
E-mail notifications about changes
Term
Why is the Rehabilitation Act important in publications?
Definition
To make sure all people can all have equal access to publications
Term
Why is a releasability statement added?
Definition
Specify distribution limitations
Term
How many interim changes can be issued to an Air Force departmental publication?
Definition
Up to 5
Term
What are the two types of changes?
Definition
-Administrative
-Interim
Term
On administrative changes, why is there no coordination required?
Definition
Changes are non-substansive
Term
What is the fine for maintaining a records system that has not been published in the Federal Register?
Definition
$50,000 or less
Term
What is the Federal Register?
Definition
Daily pubs for rules and notices
Term
What is an official system of records?
Definition
Federal record authorized by law to carry out the Air Force mission
Term
What should you check prior to releasing personal information to third parties?
Definition
That its authorized under the PA
Term
When can you ask a third party for personal information?
Definition
-Verify information
-When you can't reach the individual
Term
What are the two ways a PA statement may be given?
Definition
-Oral
-Written
Term
When is a PA statement given?
Definition
When collecting personal information from anyone
Term
How are SSNs protected?
Definition
FOUO
Term
How are tapes and magnetic medium destroyed?
Definition
-Shred
-Overwrite
Term
What is the purpose of the information collection and reports management program?
Definition
Reduce inefficiency in information collection
Term
What is the basic policy for information collection reports?
Definition
Supply information for military purposes in a timely manner
Term
What type of information collection requires a control symbol?
Definition
Information that is sent between multiple organizations
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