Term
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Definition
| Able-Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation |
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Term
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Definition
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Term
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Definition
| Left side of the aircraft when facing forward |
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Term
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Definition
| Right side of the aircraft when facing forward |
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Term
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Definition
| Automatic External Defibrillator: An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat |
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Term
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Definition
| Towards the tail section of the aircraft |
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Term
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Definition
| Aircraft Operations Area: The surface area of an area airport where all aircraft ground operations take place, including takeoff and landing |
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Term
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Definition
| Auxiliary Power Unit: A small jet engine and generator in the aircraft that provide electrical power and airflow to the aircraft while the main engines are shut down |
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Term
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Definition
| Air Traffic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system |
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Term
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Definition
| The domicile city where crewmembers are indefinitely assigned to work |
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Term
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Definition
| A dividing wall within the aircraft (usually extends from floor to ceiling). |
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Term
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Definition
| An airplane seat in the row immediately behind the bulkhead |
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Term
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Definition
| Captain: (see PIC definition). |
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Term
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Definition
| The interior section of an aircraft that is occupied by passengers and cabin crewmembers. |
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Term
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Definition
| Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulations are found. |
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Term
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Definition
| A device used in place of a fuse, which breaks an electrical current in the event of an overload. |
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Term
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Definition
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Term
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Definition
| Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual |
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Term
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Definition
| Any person who is assigned to perform duties on board an aircraft during flight time |
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Term
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Definition
| Crew Resource Management: A training course designed to improve communication and coordination among flight deck and cabin crewmembers. |
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Term
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Definition
| Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities. |
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Term
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Definition
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Term
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Definition
| Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures within the aircraft cabin. |
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Term
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Definition
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Term
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Definition
| To exit the aircraft under normal circumstances. |
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Term
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Definition
| Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight, but is not scheduled to perform any specific duties aboard that flight. |
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Term
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Definition
| An emergency landing into water |
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Term
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Definition
| Designator code for Delta Airlines |
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Term
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Definition
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Term
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Definition
| Department of Transportation: A federal agency that focuses primarily on domestic transportation. |
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Term
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Definition
| The period of elapsed time, using either Universal Coordinated or local time, between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)] |
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
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Definition
| Estimated Time of Arrival |
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Term
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Definition
| Estimated Time of Departure |
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Term
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Definition
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Term
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Definition
| Flight Attendant: An individual who is trained and certified in emergency, first aid, cabin preparation and passenger safety duties. |
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Term
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Definition
| Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws. |
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Term
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Definition
| Flight Attendant Irregularity Report: An online document available to FA's for the purpose of documenting and communication any type of incident, irregularity, concern, idea, or question to management. |
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Term
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Definition
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Term
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Definition
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
OR
Flight Attendant Manual |
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Term
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Definition
| Federal Aviation Regulations: Federal law specific to a aviation that is published by the Federal Aviation Administration (see CFR). |
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Term
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Definition
| Flight Attendant Read File: A memorandum issued to alert flight attendants of pertinent operational information. |
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Term
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Definition
| An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board. |
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Term
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Definition
| Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft. (SSR or Delta code: FXXO) |
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Term
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Definition
| Refers generally to the entire flight crew and not a specific flight crewmember position. |
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Term
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Definition
| The interior section of an aircraft that is occupied by the flight crew (Capt. and FO). |
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Term
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Definition
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Term
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Definition
| The body of an aircraft, excluding the wings and empennage. |
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Term
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Definition
| Forward: Towards the nose of the aircraft. |
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Term
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Definition
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Term
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Definition
| General Declaration Form: An international document that requires flight information, names of crewmembers on board, numbers of passengers on board and a general declaration of health for all souls aboard. |
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Term
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Definition
| Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures that i responsible for an airline's security-related events at the station. |
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Term
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Definition
| Refers to the Halon 1211 fire extinguishers. |
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Term
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Definition
| Hazardous Material: A substance or material with potentially hazardous characteristics that may pose unreasonable risk to health, safety, and property when transported by air. |
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Term
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Definition
| Headquarters: The Company facility where the Operations Command and Control Center and corporate offices are located. |
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Term
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Definition
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Term
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Definition
| The department that focuses solely on flight attendants and in-flight cabin procedures. |
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Term
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Definition
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Term
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Definition
| A procedure or agreement that exists between two or more air carriers. |
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Term
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Definition
| Initial Operation Experience: On-the-job training time required by the FAA following completion of classroom ground instruction. |
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Term
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Definition
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Term
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Definition
| Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures that is responsible for security-related events that occur during flight (typically the PIC) |
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Term
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Definition
| An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct, protected access to an aircraft from the terminal. Also known as a jetway. |
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Term
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Definition
| JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight. |
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Term
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Definition
| KTS: A speed measurement based on a nautical miles traveled per hour |
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Term
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Definition
| Lavatory: The official term for an aircraft's restroom. |
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Term
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Definition
| The forward edge of a wing |
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Term
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Definition
| Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft. |
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Term
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Definition
| List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual. |
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Term
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Definition
| Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb. |
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Term
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Definition
| Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning. |
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Term
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Definition
| Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft |
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Term
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Definition
| Minimum Equipment List: A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time. |
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Term
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Definition
| Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed. |
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Term
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Definition
| A designator code assigned to flights that have cancelled due to a maintenance problem. |
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Term
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Definition
| Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate). |
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Term
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Definition
| Notification, preparation, impact and evacuation. The 4-phases of a planned emergency. |
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Term
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Definition
| National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries. |
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
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Definition
| A change to the manual (that will be included in a later revision) that must be read then recorded and inserted into the manual immediately. |
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Term
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Definition
| Operations: The operations center at each station that monitors and disseminates all pertinent flight information. |
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Term
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Definition
| Public Address/Announcement |
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Term
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Definition
| Passenger. The word "passenger", as used throughout the Code of Federal Regulations, means any passenger regardless of age unless the word is qualified by definition. |
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Term
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Definition
| Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft. |
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Term
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Definition
| Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm. |
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Term
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Definition
| Pilot in Command/Captain: The flight crewmember who is ultimately responsible for and has ultimate command authority over the safe and efficient operation of a flight. |
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Term
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Definition
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Term
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Definition
| A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel. |
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Term
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Definition
| A required inspection of the cabin interior and emergency equipment, prior to passenger boarding, on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day. |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| Passenger Service Unit: A Panel located above passenger seats that includes the flight attendant call button, informative signs and/or placards, reading lights, oxygen masks and gasper vents. |
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Term
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Definition
| Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle and emergency situation and communicate effectively. |
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Term
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Definition
| The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment. |
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Term
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Definition
| A period of time when a crewmember is on-call for duty and must report to work within a specified period of time. |
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Term
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Definition
| Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately. |
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Term
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Definition
| A passenger who has paid a quoted fare for a reserved seat on board an aircraft. |
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Term
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Definition
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Term
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Definition
| Second in Command/First Officer: The flight crewmember that assists the PIC/Captain with the decision-making to ensure the safe operation of a flight. |
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Term
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Definition
| Security Identification Display Area: A restricted area within an airport that may only be accessed by authorized personnel who must display proper identification at all times. |
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Term
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Definition
| A global airline alliance partnership with Delta Air Lines, Aeroflot, AeroMexico, Air France, Alitalia, China Southern Airlines, CSA Czech Airlines, KLM Royal Dutch Airlines, Korean Air, Air Europa and Kenya Airways |
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Term
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Definition
| Souls on Board: The total number of individuals on board an aircraft (including crew) |
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Term
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Definition
| Systems Operations Control: The Company department that is comprised of Dispatch, Crew Scheduling, and Maintenance Control personnel. |
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Term
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Definition
| The critical phase of flight, which includes all ground operations involving taxi, takeoff and landing, and all flight operations below 10,000 feet (except cruise flight), during witch all flight deck communication is limited to operational and safety concerns. |
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Term
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Definition
| The movement of an aircraft on the surface under its own power. |
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Term
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Definition
| Through Passenger: A passenger who has boarded prior to an arrival into a city, but is continuing on to another city. |
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Term
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Definition
| Transportation and Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters. |
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Term
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Definition
| A passenger manifest code that identifies a passenger who requires escort (such as an unaccompanied minor). |
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Term
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Definition
| A passenger manifest code that identifies a passenger, who is completely immobile, requires a wheelchair and also a lift device to ascend and descend stairs. |
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Term
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Definition
| A process of measuring the distribution of the payload weight, total aircraft weight, and the resulting center of gravity of an aircraft before flight. |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| Expanded Medical Kit-also referred to as an Emergency Medical Kit (EMK). |
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Term
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Definition
| Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes. |
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