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Behavior in Organizations Ch 12
Power: Its Uses and Abuses in Organizations
39
Business
Undergraduate 2
12/14/2009

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Term
Social Influence
Definition
Attempts to affect another in a desired fashion, whether or not these are successful.
Term
Rational Persuasion
Definition
Using logical arguments and factual evidence to persuade others (targets) that an idea is acceptable
Term
Inspirational Appeals
Definition
A form of social influence in which an individual arouses enthusiasm by appealing to a target person's values and ideals.
Term
Collaboration
Definition
A form of social influence in which an individual makes it easier for a target person to agree to a request.
Term
Consultation
Definition
A form of social influence in which an individual asks a target person to participate in decision making or planning a change.
Term
Ingratiation
Definition
The process of getting someone to do what u want by putting that person in a good mood or by getting him or her to like you.
Term
Exchange
Definition
A form of social influence in which an individual promises some benefits to a target person upon complying with his or her request.
Term
Personal Appeal
Definition
A form of social influence in which an individual attempts to gain a target's compliance by appealing to his or her feelings of loyalty or friendship.
Term
Coalition-Building
Definition
A form of social influence in which an individual seeks the assistance of others in a coalition by telling them about the support he or she already has.
Term
Legitimating
Definition
A form of social influence in which an individual calls attention to his or her authority to make a request or verifies that the request is consistent with prevailing organizational policies and practices.
Term
Pressuring
Definition
A form of social influence in which an individual seeks a target person's compliance by making demands or threats, or otherwise intimidating him or her.
Term
Power
Definition
The capacity to change the behavior or attitude of others in a desired manner.
Term
Position Power
Definition
Power based on ones formal position in an organization.
Term
Legitimate Power
Definition
The individual power base derived from one's position in an organizational hierarchy; the accepted authority of one's position.
Term
Reward Power
Definition
The individual power base derived from an individuals capacity to administer valued rewards to others.
Term
Coercive Power
Definition
The individual power base derived from the capacity to administer punishment to others.
Term
Information Power
Definition
The extent to which a supervisor provides a subordinate with the information needed to do the job.
Term
Personal Power
Definition
The power that one derives because of one's individual qualtities or characteristics.
Term
Expert Power
Definition
The individual power base derived from an individual's recognized superior skills and abilities in a certain area.
Term
Referent Power
Definition
The individual power base derived from the degree to which one is liked and admired by others.
Term
Charisma
Definition
An attitude of enthusiasm and optimism that is contagious; an aura of leadership.
Term
Counterpower
Definition
The capacity to neutralize another's influence attempts.
Term
Empowerment
Definition
The passing of responsibility and authority from managers to employees.
Term
Empowerment Climate
Definition
A relatively enduring atmosphere in the workplace that is supportive of empowerment.
Term
Resource-dependency Model
Definition
The view that power resides within subunits that are able to control the greatest share of valued organizational resources.
Term
Strategic Contingencies Model
Definition
A view explaining power in terms of a subunit's capacity to control the activities of other subunits.
Term
1. It can reduce the level of uncertainty experienced by other subunits.
2. It occupies a central position in the organization
3. its activities are highly indispensable to the organization.
Definition
A subunit's power is enhanced when..
1.
2.
3.
Term
Uncertainty
Definition
Lack of knowledge about the likelihood of certain events occuring in the future.
Term
Centrality
Definition
The degree to which an organizational unit has a key impact on others because it has to be consulted and because its activities have immediate effects on an organization.
Term
Nonsubstitutable
Definition
The degree to which an organizational unit is the only one that can perform its particular duties.
Term
Sexual Harassment
Definition
Unwelcome sexual advances, requests for secual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individuals employment, unreasonably interferes with an individual's work performance, or creats an intimidating, hostile, or offensive work environment.
Term
Quid pro quo sexual harassment
Definition
A form of sexual harassment in which the harasser requires sexual favors in exchange for some tangible conditions, privileges, or terms of employment from a victim.
Term
Hostile Environment Sexual Harassment
Definition
A form of sexual harassment in which individuals are subject to negative, unwants, or abusive conditions under which their ability to work effectively and comfortably is compromised.
Term
Organizational Politics
Definition
Unauthorized uses of power that enhance or protect one's own or one's group's personal interest.
Term
Scapegoat
Definition
Someone who is made to take the blame for someone else's failure or wrongdoing.
Term
Social Chameleons
Definition
Individuals who figure out what behaviors they believe are considered generally appropriate in their organization, and then go out of their way to make sure that otehrs are aware that they behave in such a manner.
Term
A subunit's power is enhanced when..
1.
2. It occupies a central position in the organization
3. its activities are highly indispensable to the organization.
Definition
1. It can reduce the level of uncertainty experienced by other subunits.
Term
A subunit's power is enhanced when..
1. It can reduce the level of uncertainty experienced by other subunits.
2.
3. its activities are highly indispensable to the organization.
Definition
2. It occupies a central position in the organization
Term
A subunit's power is enhanced when..
1. It can reduce the level of uncertainty experienced by other subunits.
2. It occupies a central position in the organization
3.
Definition
3. its activities are highly indispensable to the organization.
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