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Online analytical processing (OLAP) |
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manipulation of information to support decision making |
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Online transaction processing (OLTP) |
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gathering and processing information and updating existing information to reflect the processed information |
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Supports operational processing Sales orders, accounts receivable, etc Supported by operational databases & DBMSs |
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Helps build business intelligence Supported by data warehouses and data-mining tools |
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collection of information that you organize and access according to the logical structure of the information |
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series of logically related two-dimensional tables or files for storing information |
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collective information about your customers, your competitors, your business parteners, your competitve environment, and your won internal operations-that gives you the ability to make effective, important, and often strategic business decisions |
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contains the logical structure for the information in a database |
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rules that help ensure the quality of information |
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helps you specify the logical requirements for a database and access and use the information in a database |
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5 important software components of DBMS |
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DBMS engine Data definition subsystem Data manipulation subsystem Application generation subsystem Data administration subsystem |
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accepts logical requests from other DBMS subsystems, converts them into the physical equivalents, and access the database and data dictionary on a storage device |
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how information is physically arranged, stored, and accessed on a storage device |
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how you need to arrange and access information to meet your needs |
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data definition subsystem |
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helps you create and maintain the data dictionary and structure of the files in a database |
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data manipulation subsystem |
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helps you add, change, and delete information in a database and query it to find valuable information |
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allows you to see the contents of a database file, make changes, and query it to find information |
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helps you quickly define formats of reports and what information you want to see in a report |
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helps you graphically design the answer to a question. (1) identify the files in which the needed info is located (2) drag any necessary fields from the indentified files to the QBE grid (3) specify selection criteria |
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SQL (structured query language) |
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Definition
performs the same function as QBE, except that you perform the query by creating a statement instead of pointing, clicking, and dragging (select...from...where...) |
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application generation subsystem |
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contains facilities to help you develop transaction-intensive applications |
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data administration subsystem |
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helps you manage the overall database environment by providing facilities for… |
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Create, Read, Update and Delete |
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security management facilites |
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allow you to control who has access to waht info and what type of access those people have (remember CRUD) |
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to minimize response times for large, complex queries |
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for physically rearranging the structure of the information according to how you most often access it |
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what happens if two people attempt to make changes to the same record |
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how will structural changes impact the overall database...allow you to assess the impact of proposed structural changes to a database |
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collection of information (from many places) that supports business analysis activities and decision making |
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multi dimensional support decision making, not transaction processing only supports OLAP |
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software tools you use to query information in a data warehouse |
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query-and-reporting tools |
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similar to QBE tools, SQL, and report generators |
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multidimensional analysis (MDA) tools |
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slice-and-dice techniques for viewing multidimensional information |
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subset of a data warehouse in which only a focused portion of the data warehouse information is kept |
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displays key information gathered from several sources in a format tailored to the needs and wants of an individual |
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function that plans for, oversees the development of, and monitors the information resource |
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function responsible for the more technical and operational aspects of managing organizational information |
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find or recognize a problem, need, or opportunity (diagonostic phase) |
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(find fixes) consider possible ways of solving the problem |
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(pick a fix) weigh the merits of each solution |
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(apply the fix) carry out the solution |
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making a choice that meets your needs and is satisfactory without necessaryily being the best possible choice available |
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processing a certain information in a specified way so that you will always get the right answer |
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one for which there may be several “right” answers, without a sure way to get the right answer |
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nonrecurring, or ad hoc, decision |
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one you make infrequently |
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decision support system (DSS) |
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Definition
a highly flexible and interactive system that is designed to support decision making when the problem is not structured |
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model management, data management, user interface management |
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model management component |
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consists of both the DSS models and the model management system |
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data management component |
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stores and maintains the information that you want your DSS to use |
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user interface management |
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allows you to communicate with the DSS |
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geographic information system (GIS) |
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DSS designed specifically to analyze spatial information |
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expert (knowledge-based) system |
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an artificial intelligence system that applies reasoning capabilities to reach a conclusion |
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artificial intelligence (AI) |
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teh science of making machines imitate human thinking and behavior |
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neural network (artifical neural network or ANN) |
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an artificial intelligence system that is capable of finding and differentiating patterns |
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specific application area that an expert system is built for (accounting, medicine, ect) |
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– a mathematical method of handling imprecise or subjective information Used to make ambiguous information such as “short” usable in computer systems |
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an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem |
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survival of the fittest or giving preference to better outcomes |
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combining portions of good outcomes to create even better outcomes |
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randomly trying combinations and evaluating the success of each |
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software that assists you, or acts on your behalf, in performing repetitive computer-related tasks |
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intelligent agents that search for information of some kind and bring it back |
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monitorning-and-surveillance agents (preditctive agents) |
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intelligent agents that constantly observe and report on some entity of interest, a network, or manufacturing equipment, for example |
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an intelligent agent on a Web site that helps you, the customer, find products and services you want |
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operates in a data warehouse discovering information |
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intelligent agent that takes action on your behalf |
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learning from ecosystems and adapting their characteristics to human and organizational situations |
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a way of simulating human organizations using multiple intelligent agents, each of which follows a set of simple rules and can adapt to changing conditions |
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groups of intelligent agents have the ability to work independently and to interact with each other |
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swarm (collective) intelligence |
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the collective behavior of groups of simple agents that are capable of devising solutions to problems as they arise, eventually learning to coherent global patterns (flexibility, robustness, decentraliation, self-organiation) |
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