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BUS 340 Information Systems
Ch. 5, 6
87
Other
Undergraduate 4
11/08/2011

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Term
MIS Infrastructure
Definition
includes the plans for how a firm will build, deploy, use and share its data processes and MIS assets such as hardware, client, server, etc.
Term
Network
Definition
a communication system that links two or more devices
Term
client/server architecture
Definition
client does the light work, serves does the heavy duty work
Term
client
Definition
displays info/sends request to server
Term
server
Definition
responds to a request
Term
hardware
Definition
physical devices associated with a computer system
Term
software
Definition
the set of instructions the hardware executes to carry out specific tasks
Term
What are the 3 primary areas of MIS Infrastructure
Definition
Supporting operation (align w/ bus. operations), supporting change (be able to deal w/ change), supporting the environment (sustainable)
Term
Backup
Definition
an exact copy of a system's information
Term
Recovery
Definition
the ability to get a system up and running in the event of a system crash or failure
Term
Recovery-Fault Tolerance
Definition
the ability for a system to respond to unexpected failures or system crashes as the backup system automatically takes over with no loss of service. smooth transition of not having an interruption
Term
Recovery-Failover
Definition
If the primary server crashes, the users are automatically directed to the secondary server. second system takes over first
Term
Recovery-Failback
Definition
Occurs when the primary machine recovers and resumes operation, taking over from the secondary server. going from second back to first system
Term
Disaster recovery plan
Definition
a detailed process for recovering information or an IT system in the event of a catastrophic disaster
Term
Hot site
Definition
separate, fully equipped facility where the org can move immediately after a disaster & resume bus.
Term
Cold site
Definition
a separate facility that does not have any computer equipment, but is a place where employees can over after a disaster
Term
warm site
Definition
a separate facility with computer equipment that requires installation and configuration.
Term
Business Continuity Planning (BCP)
Definition
a plan for how an organization will recover and restore partially or completely interrupted critical function(s) w/in a predetermined time after a disaster or extended disruption
Term
Emergency notification services
Definition
an infrastructure built for notifying people in the event of an emergency
Term
What are some characteristics of an agile MIS infrastructure (supporting change)
Definition
accessibility, availability, maintainability, portability, reliability, scalability, usability
Term
accessibility
Definition
refers to the varying levels that define what a user can access, view, or perform when operating a system
Term
availability
Definition
time frames when the system is operational
Term
high availability
Definition
system is continuously operational at all times
Term
maintainability
Definition
how quickly a system can transform to support environmental changes. Systems must be flexible enough to meet all types of business changes
Term
portability
Definition
the ability of an application to operate on different devices or software platforms
Term
reliability
Definition
ensures a system is functioning correctly and providing accurate info. aka accuracy when discussing the correctness of systems w/i the context of efficient IT metrics
Term
scalability
Definition
how well a system can scale up, or adapt to the increased demands of growth
Term
capacity planning
Definition
determines future environmental infrastructure requirements to ensure high-quality system performance.
Term
usability
Definition
the degree to which a system is easy to learn and efficient and satisfying to use.
Term
Moore's Law
Definition
refers to the computer chip performance per dollar doubles every 18 months
Term
sustainable or "green" MIS
Definition
descries the production, mgmt use and disposal of technology in a way that minimized damage to the environment
Term
corporate social responsibility
Definition
companies acknowledged responsibility to society
Term
what are 3 primary side effects of businesses' expanded use of technology
Definition
increased electronic waste, increased energy consumption, increased carbon emissions
Term
Ewaste
Definition
refers to discarded, obsolete or broken electronic devices
Term
sustainable MIS disposal
Definition
refers to the safe disposal of MIS assets at the end of their life cycle
Term
Grid computing
Definition
a collection of computers, often geographically dispersed, that are coordinated to solve a common problem
Term
cloud computing
Definition
refers to the use of resources and applications hosted remotely on the internet
Term
virtualized computing
Definition
creates multiple "virtual" machines on a single computing device.
Term
Transactional information
Definition
encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational task
Term
analytical information
Definition
encompasses all organizational information, and its primary purpose is to support the performing of managerial analysis tasks
Term
Timelines
Definition
an aspect of information that depends on the situation
Term
real-time information
Definition
immediate, up-to-date info
Term
real-time system
Definition
provides real-time info in response to requests
Term
Characteristics of high-quality info
Definition
accurate, complete, consistent, unique, timely
Term
database
Definition
maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses)
Term
database management systsms (DBMS)
Definition
allows users to create, read, update, and delete data in a relational database
Term
data element
Definition
the smallest or basic unit of information
Term
data model
Definition
logical data structures that detail the relationships among data elements using graphics or pictures
Term
metadata
Definition
data about data
Term
data dictionary
Definition
compiles all of the metadata about the data elements in the data model
Term
entity
Definition
a person, place, thing, transaction, or event about which information is stored. Entity=tables
Term
attribute (field, column)
Definition
the data elements associated with an entity. The column in each table contain the attributes
Term
record
Definition
a collection of related data elements
Term
primary key
Definition
a field (or group of fields) that uniquely identifies a given entity in a table. Uniquely identifies each record, ex: student ID
Term
foreign key
Definition
a primary key of one table that appears an attribute in another table and acts to provide a logical relationship among the two tables
Term
physical view
Definition
deals with the physical storage of info on a storage device (only one view)
Term
logical view
Definition
focuses on how individual users logically access info to meet their own particular business needs. (multiple views)
Term
performance
Definition
measures how quickly a system performs a certain process or transaction
Term
data redundancy
Definition
the duplication of data or storing the same information in multiple places
Term
information integrity
Definition
measures the quality of information
Term
integrity constraint
Definition
rules that help ensure the quality of information
Term
relational integrity constraint
Definition
rules that enforce basic and fundamental information-based constraints. ex: can't ship product if no address is available
Term
business-critical integrity constraint
Definition
enforce business rules vital to an org's success and often require more insight and knowledge than relational integrity constraints. ex: an employee can't give more than 20% off.-put in as constraint
Term
password
Definition
provides authentication of the user
Term
access level
Definition
determines who has access to the different types of info
Term
access control
Definition
determines types of user access, such as read-only access
Term
data-driven websites
Definition
an interactive website kept constantly updated and relevant to the needs of its customers using a database
Term
data warehouse
Definition
a logical collection of info-gathered from many different operational databases-that supports bus analysis activities and decision-making tasks
Term
what is the primary purpose of data warehouse?
Definition
to aggregate info throughput an org into a single repository for decision-making purpose
Term
extraction, transformation, and loading (ETL)
Definition
a process that extracts info from internal and external databases, transforms the info using a common set of enterprise definitions, and load the info into a data warehouse
Term
data mart
Definition
contains a subset of data warehouse info
Term
information cleansing or scrubbing
Definition
a process that weeds out and fixes or discards inconsistent, incorrect, or incomplete info
Term
data mining
Definition
the process of analyzing data to extract info not offered by the raw data alone
Term
data-mining tools
Definition
use a variety of techniques to find patterns and relationships in large volumes of information
Term
classification
Definition
assigns records to one of a predefined set of classes
Term
estimation
Definition
determines values for an unknown continuous variable behavior or estimated future value
Term
affinity grouping
Definition
determines which things go together
Term
clustering
Definition
segments a heterogeneous population of records into a number of more homogeneous subgroups
Term
structured data
Definition
data already in a database or a spreadsheet
Term
unstructured data
Definition
data does not exist in a fixed location and can include text documents, PDFs, voice messages, emails
Term
text mining
Definition
analyzes unstructured data to find trends and patterns in words and sentences
Term
web mining
Definition
analyzes unstructured data associated with websites to identify consumer behavior and website navigation
Term
cluster analysis
Definition
a technique used to divide an info set into mutually exclusive groups such that the members of each group are so close together as possible to one another and the different groups are as far apart as possible
Term
associate detection
Definition
reveals the relationship between variables along with the nature and frequency of the relationships
Term
statistical analysis
Definition
performs such functions as information correlations, distributions, calculations, and variance analysis
Term
forecast
Definition
predictions made on the basis of time-series info
Term
time-series info
Definition
time-stamped info collected at a particular frequency
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