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Business Test 1
Lewis Business Test 1
70
Business
Graduate
02/19/2013

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Term
Canadian Medicare
Definition
-Single payer, universal access health service system that covers core services for all citizens of Canada’s ten providences and three territories.
Term
Canadian welfare health service system
Definition
–Canadian universal access health service system run by the federal and provincial/territorial government
Term
Comprehensive health service system
Definition
-Health service system that is publicly funded, universally available to all citizens at little to no cost and offers a complete range of health services. UK
Term
Entrprenuerial health care service system
Definition
-Two part health service system of the US, which provides some health services for more than 80% population
Term
Gatekeeper
Definition
-A general practitioner, primary care physician, or family practitioner who has the initial contact with a patient and determines if a referral to specialist is needed. PT is specialist.
Term
Gross domestic product (GDP)
Definition
-The total market value of all services and goods produced in a country in a given month or year. It is broadest indicator of economic output and growth.
Term
National health system (NHS)
Definition
-The name of the health service delivery system of the UK.
Term
Organization for economic cooperation and development (OECD)
Definition
-Unique forum where they governments of 30 market democracies work together to address the economic, social, and governing challenges of globalization as well as to exploit its opportunities.
Term
Pan American Health organization (PAHO)
Definition
-An international public health agency that is part of the united nations working to improve the health and living standards of the people of the Americas.
Term
Private health service
Definition
-Service provided by a non-government owned entity that is for-profit or not-for-profit
Term
Private sector
Definition
-In reference to health services, the non government for-profit or no-for-profit business entities or organizations associated with all aspects of services.
Term
Public policies
Definition
-Government policies that express general principles that guide the managements of public affaris.
Term
Public sector
Definition
-This is the portion of society controlled by national, state, and local governments. In US this includes critical services such as CDC, Medicare, Medicaid, and state, county, and city health services.
Term
Third party payers
Definition
-The payment sources for health services received by but not entirely paid for by consumers.
Term
UK health service system
Definition
-The comprehensive publicly funded and owned health service system of England, northern Ireland, Scotland, and wales. Also comprehensive health service system.
Term
US health service system
Definition
-The government and private system used in the 50 states, district of Columbia, Puerto rica, and other territories.
Term
Administrator
Definition
-May be upper level generalist managers
Term
Bureaucracy
Definition
-An organizational system common in mid to large size businesses that is mechanistic: clearly defined jobs, a clear heirarchial structure, and depend on the chain of command, or manager structure, for work coordination. This type of organizational structure fits a top down leadership style.
Term
Chain-of-command
Definition
-The management structure of the organization related to decision-making power, supervision, direction, lines of communication, and others.
Term
Charismatic style
Definition
-A style of management/leadership that relies on personality to lead and inspire employees. This style requires the ability of communicate well. Personality driven individuals may be well received by employees.
Term
Chief operating officer (COO)
Definition
-An upper level of corporate management who is responsible for managing the day to day activities of the corporation and who reports to the CEO or BOD
Term
Direct reports
Definition
-A manager’s subordinates. Employees whose performance a manager is responsible for and who must answer to or report directly to their supervision manager.
Term
Director of finance
Definition
-An upper level manager, sometimes called the chief financial officer, responsible for planning, overseeing, and directing the depts. That allocate and account for resources.
Term
Distributed leadership
Definition
-Seeing all members of the organization as experts in their own right. As uniquely important sources of knowledge, experience, and wisdom. Under distributed leadership, everyone is responsible and accountable for leadership within his or her area
Term
Laissez-faire
Definition
-French for let the people do as they please. A leadership style with light directive touch.
Term
Leadership
Definition
-Intentionally influencing the beliefs and actions of willing followers.
Term
Management
Definition
-Formally recognized leadership of an organization. The act of realizing organizational goals through the efforts of others. The allocation of responsibilities and provision of resources to others so they can do the work that leads to fulfilling organizational objectives.
Term
Management style
Definition
-The ways a manager chooses to respond in certain contexts based on their values, information at hand, experience, creativity, habit, constraints, and supervisee characteristics.
Term
Middle manager (s/ment)
Definition
-Managers below senior and above lower levels of management.
Term
Organizational development (OD)
Definition
-The study of organizational leadership and how organizations are created, developed, mature, and end.
Term
Organizations
Definition
-Groups of people brought together to achieve common purpose.
Term
Self-managed work team
Definition
-Teams that control their work, manage themselves within the context of the team and their usual work, distribute the work within the group, make operations-related decisions, actively seek help and resources from the organization, use their discretion to take initiative when problems arise, monitor their own performance, and seek candid feedback.
Term
Subordinates
Definition
-Those who are answerable for their work actions and results to an organizationally higher level individual
Term
Theory X
Definition
-One of two parts of McGregor’s conceptual framework for management style. Assumes the average person inherently avoids work because he dislikes it, needs firm direction, and threats to achieve work goals, lacks ambition so he needs direction, and values job security.
Term
Theory Y
Definition
-One of two parts of McGregor’s conceptual framework for management style. Antithesis of theory X. assumes the average finds work a natural activity, there are various means other than punishment to get people to achieve work related goals, job satisfaction is one of these means, given the opportunity, most people seek responsibility, and the ability to solve work related problems is dispersed throughout the organization.
Term
Account
Definition
-A way financial info is accumulated (recorded) for its sub classifications of assests, liabilities, owners equity, revenue, and expenses.
Term
Accounting
Definition
-A systematic way of keeping track of financial activities and their results to guide decision making.
Term
Accrual basis
Definition
-In accounting, this relates to the timing of recording financial transactions.
Term
Asset
Definition
-In accounting, resources owned by an organization that can be used to benefit future operations. Something owned that has value.
Term
Balance sheet
Definition
-A date-specific fundamental financial statement that provides info about an organization’s assets, liabilities, and owners equity. It shows what assets are financed in the form of liabilities and owner equity.
Term
Cash basis
Definition
-Revenue is recorded when cash is received and expenses are recorded when bills are paid. It is an alternative to the accrual method often used in small businesses with cash flow concerns.
Term
Charts of accounts
Definition
-A numerical methodology to assign a number to differnt categories of income and expenses.
Term
Debit
Definition
-A debt to be paid. In accounting, this is an entry made on the lefts side of an account
Term
Equity
Definition
-A claim to the assets by the owner. Owner’s equity for example.
Term
Expenses
Definition
-The resources used to generate revenue
Term
Fund accounting
Definition
-In accounting, this means that there is a separation and tracking of financial transactions to meet restrictions and reporting requirements imposed by funding sources.
Term
Fundamental financial statements
Definition
-In accounting, these are a balance sheet, income statement, cash flow statement, and retained earnings statements.
Term
Gross
Definition
-The amount left after deducting the cost of the service or product from net sales.
Term
Income statement
Definition
-In accounting, this is a fundamental financial statement that shows the results of an organization’s operations over a specific time period. It includes revenue, expenses, and net income for the period.
Term
Liabilities
Definition
-In accounting, this is the current and non-current financial debts.
Term
Liquid assets
Definition
-Anything that can be quickly turned into cash
Term
Net
Definition
-In accounting, the result of subtracting two relevant amounts. For example, the net profit is the result of subtracting the cost to provide a service from the amount received for administering the service.
Term
Operating margin
Definition
-A profitability ratio. The ratio of net income to total revenue.
Term
Retained earnings statement
Definition
-Also referred to as an owner’sequity statement. The statement explains the differences in an owner’s equity on the balance sheet and provides info on how profits are used in a business, either distributed to the owners or reinvested into the business.
Term
Gross Revenue
Definition
-Total billable revenue performed during the monthly time period. Monthly billing
Term
Gross Profit
Definition
-Total gross billable revenue after expenses are removed from gross revenue.
Term
Contractual Allowances Standard Deductions
Definition
-Money you do not get to collect. Different for every clinic, and are usally determined by the accounting office or the CFO.
Term
Line Item Expenses
Definition
-The header used for the expense type
Term
FICA (Federal Insurance Contributions Act)
Definition
-The wage tax of social security benefits paid by the company on behalf of the worker.
Term
Salary
Definition
-The total payable wages excluding any bonus or benefit total.
Term
Benefits
Definition
-May run up to 30-40% of total salary, can include vacation pay accrual, medical benefits or leave payments.
Term
Accrued Expenses
Definition
-Current expenses that are yet to be paid, typically billed at a later date.
Term
EBITDA(Earnings Before Intrest, Tax, Deductions & Amortization)
Definition
-Total revenue after deductions and adjustments within a clinic. Early definition of the actual cash flow.
Term
Net Profit
Definition
-The total after the removal of expenses and standard deductions. Total-Expenses & Deductions
Term
Amortization
Definition
-The deduction of capital expenses over a specific period of time.
Term
Depreciation
Definition
-An expense recorded to allocate a tangible asset's cost over its useful life.
Term
Net Revenue
Definition
-The amount charged after deductions are removed. Total-Deductions.
Term
Profit Margin
Definition
-Profit divided by Revenue, calculated with the net profit not the gross profit.
Term
Accounts Payables
Definition
-The amount of money required for payment of services or products that have been accrued within the accountin line item.
Term
Accounts Receivable
Definition
-Amount of money that is to be obtained through payment of goods or services rendered that are accrued within the accounting line item.
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