Term
| Title and purpose of Process Group 5 |
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Definition
Complete the CM Effort
Processes in this group reinforce the work in the CM Plans, determine the effectiveness of the work, monitor progress and transition the change initiative to the business. |
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Term
| Evaluate the Outcomes against the Objectives |
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Definition
| Compare the outcomes of the change management effort against the change objectives, document the outcome of the appropriate comparisons indicating that change efforts met objectives, failed to meet objectives, or exceeded objectives and review as appropriate |
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Term
Design and Conduct Lessons Learned Evaluation and Provide Results to Establish Internal Best Practices
PG5 subprocess 2/3 |
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Definition
| Evaluate the success or adoption outcomes of the Change Management Program, document what went well, record learnings, and share improvements for future change management programs with other change management practitioners or organizations |
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Term
Gain Approval for Completion, Transfer of Ownership, and Release of Resources
PG5 subprocess 3/3 |
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Definition
Formally close the program by:
Seeking approval of outcomes v objectives, lessons learned, transfer of outcomes to operations owners and plan to release remaining CM resources
Transfer ownership with written agreement
Release change resources to other efforts |
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