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Definition
| The Psychological force within people that arouses their interest, directs their attention, and causes them to persist to achieve their work goals. |
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| Maslow's needs hierarchy theory |
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| A theory that specifies why and how people try to satisfy their needs through their behaviors at work. |
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| The desire for personal self-fulfillment; that is, a person's deisre to become the best he or she is capable of becoming. |
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| A theory that argues that the motivation of employees depends upon whether or not they believe that performing at a high level wiill leat to the rewards they desire. |
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| The belief a person holds about his or her ability to succeed of a certain task or in a particular situation. |
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| Something specific an employee is trying to accomplish when doing a job. |
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| A theory that suggests that if goals are to motivate employees, they should be specific, challenging, measurable, results oriented, and specify a timeframe for completion. |
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| A work-performance review system that involves setting specific and challenging goals and then reviewing emplyees progress towards achieving those goals. |
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| Highty ambitious goals put in place to motivate employees to perform at higher levels. |
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| A theory that argues that employees will be motivated to achieve a goal only if they believe they will be rewarded equitably relative to their co-workers. |
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| A theory that argues that employess will be more motivated if they have more control over the way they do their jobs. |
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| Motivating employess by expanding the range of tasks they do. |
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Definition
| Expanding employees' tasks and responsibilities to allow them more freedom and autonomy over the awy work is performed |
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Definition
| Groups of employees that are given the responsibility to supervise their own activities and to monitor the quality of the goods and services they provide. |
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| A collection of people who follow similar work rules and norms and work towards a common, specific, and measurable goal. |
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| A group of people who are jointly responsible for creating, managing, and changing work rules and norms to find better wats to achieve current and future goals. |
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| People grouped together by virtue or their expertise, typically, by departments. |
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| A group of people from a company's various functions who pool their talents to increase the organization's effieciency and effectiveness. |
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| A group consisting of the top managers of a company's major functions or business units. |
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| Teams whose members are connected by email, the Internet, instant messaging, wireless laptops, and video teleconferencing. |
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Definition
| The discord that ensues when stakeholders thwart each other's attempts to achieve their goals and objectives. |
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| Negotiation and Bargaining |
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Definition
| A technique managers use to increase the chances that conflicting parties will reach a compromise. |
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