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CH13 MGMT
CH13 MGMT
34
Management
Undergraduate 4
04/09/2013

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Term
Motivation
Definition
set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal
Term
initiation of effort
Definition
concerned witht he choices that people make about how much effort to put forth in their jobs
Term
direction of effort
Definition
concerned with the choices that people make in deciding where to put forth effort in their jobs
Term
persistence of effort
Definition
concerned with the choices that people make about how long they will put forth effort in their jobs before reducing or eliminating those efforts
Term
needs
Definition
the physical or psychological requirements that must be met to ensure survival and well being
Term
job performance
Definition
how well someone performs the requirements of the job
Term
ability
Definition
degree to which workers possess the knowledge, skills, and talent needed to do a job well.
Term
situational constriants
Definition
factors beyond the control of individual employees, such as tools, policies, and resources that have an effect on job performance
Term
Maslows heirarchy of needs ____
Definition
suggest that people are motivated by physiological, safety, belingingness, esteem, and self-actualization
Term
Alderfers collpaes maslows into 3 needs
Definition
existance
realtedness
growth
Term
McCllleand learned needs theory suggests that people are motivated by the need for
Definition
affiliation
achievement
power
Term
Alderman says that people can be motivated by more thann one
Definition
need ata a time
Term
McClelland argues that the degree to which particular needs are motivate varies from
Definition
person to person, with some being motivated primarily by achievement and others by power or affiliation
Term
lower order needs are
Definition
concerned with safety and with physiological and existence requirements
Term
higher order needs
Definition
concerned with relationships and influence
Term
Extrinisic rewards
Definition
tangible and visible to toehrs and are given to employees contingent on the performance of specific tasks or behaviors
Term
Intrinisic Rewards
Definition
natural rewards associated with performing a task or activity for its own sake
Term
Motivating with the basics
Definition
asking people what their need are

satisfy lower order needs first

expect people needs to change
as needs change and lower order needs are satisfied, create opportunities for employees to satisfy higher order needs
Term
equity theory
Definition
says that poeple will be motivated at work when they percieve that they are being treated fairly
Term
outcome/input ratio
Definition
after an internal comparison in which they compare their outcomes with their inputs, employees then make an external compariosn in which they compare their I/O ratio with the O/I ratio of a referent
Term
undereward
Definition
occurs when a referents O/I ratio is better than your O/i ratio,

getting fewer outcomes relative to your inputs than the referent you compare yourself with is getting
Term
overeward
Definition
occurs when a referent O/I ratio is worse that your O/I ratio

getting worse outcomes relative to your inputs than your referent is
Term
When people perceive that they have been treated unfairly, they may try to restore equity by ______
Definition
reducing inputs, increasing outcomes, rationalizing inputs or outcomes, changing the referent, or simply leaving.
Term
people who perceive that they have been under rewarded may try to restore equity by___
Definition
decreasing or withholding their inputs, effort
Term
Increasing outcomes
Definition
asking for a raise or pointing out the inequity to the boss and hoping that they will take care of it.
Term
rationalize or distort inputs or outcomes
Definition
making mental or emotional adjustments in their O/I ratios or the O/I ratios of their referents.
Term
Changing the referent
Definition
compare themselves with others who hold the same or similar jobs or who are otherwise similar, they may change referents to restore equity when their personal situations change, such as a decrease in job status or pay
Term
How people react to perceived equity
Definition
reducing inputs
increasing outcomes
rationalizing inputs or outcomes
changing the referent
simply leaving
Term
job performance
Definition
Motivation x ability x situational constraints
Term
job performance
Definition
how well someone performs the requirements of the job
Term
Motivation
Definition
is effort, the degree to which someone works hard to do the job well
Term
Ability
Definition
degree to which workers possess the knowledge, skills, and talent needed to do a job well.
Term
situational constraints
Definition
factors beyond the control of the individual employees, such as tools, policies, and resources that have an effect on job performance
Term
all the motivation in the world will not translate into high performance__
Definition
when an employee has little ability and high situational constraints
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