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Ch. 3 APPAREL QUALITY
QUALITY ANALYSIS FINAL 2010
41
Art/Design
Undergraduate 1
05/18/2010

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Term
Aesthetic Performance
Definition
*Attractiveness
*Design elements and principles
*Fashion trends
*Emotional needs
Term
Functional Performance
Definition
*Utility (Usefulness)
*Durability (Serviceability)
How well the garment retains its structure and appearance after wear and care, does it resist shrinking,etc.?
Term
INTRINSIC ATTRIBUTES
Definition
Can be used to evaluate the QUALITY of apparel products
Term
Design
Definition
the plan for the garments style
Term
Materials
Definition
the fabrics and other components
Term
Construction
Definition
the methods used to assemble the garment
Term
Finish
Definition
any garment wet processing
Term
Selling Point
Definition
The physical features of a garment that make it desirable
Term
Buying Benefit
Definition
the performance advatages that result from the garments physical features
Term
What contributes to business success?
Definition
Knowing selling points and understanding buying benefits $$$
Term
Better
Definition
The highest of the mass merchandise price lines, well-known brands and relatively low-price designer names
Term
Bridge
Definition
Between better and designer, between better and moderate
Term
Moderate
Definition
Moderate quality standards for the average consumer
Term
Budget
Definition
the lowest of the mass merchandise price lines, popularly priced, value priced, or bargain
Term
EXTRINSIC ATTRIBUTES
Definition
-Can be altered w/out changing the garment
-price of the garment, image and reputation of the manufacturer, brand name, country of origin, image and reputation of retailers, hanger, hangtags, and packaging carry connotations of quality and influence the consumrs perception of the garments
-price is a major determinant of consumers' apparel purchase decisions
-price is a quality cue
Term
EXTRINSIC CUES
Definition
=PRICE,BRAND, MANUFACTURER'S AND RETAILER'S REPUTATION
-USED BY CONSUMERS IN ASSESSING QUALITY
-CONSUMERS ARE ESPECIALLY LIKELY TO USE PRICE AS A CUE TO QUALITY
-THE MORE ADDITIONAL QUALITY CUES ARE AVAILABLE THE LESS LIKELY IT IS THAT PRICE INFLUENCES QUALITY JUDGMENTS
-PRICE DOESNT NECESSARILY REFLECT QUALITY
Term
DETERMINANT ATTRIBUTES
Definition
FEATURES THAT HAVE THE GREATEST EFFECT ON THE CONSUMERS SATISFACTION AT A SPECIFIC STAGE
Term
POINT-OF-SALE EVALUATION
DETERMINANT ATTRIBUTES:
Definition
*AESTHETIC PERFORMANCE
-COLOR,STYLE, FIT, AND PRICE- MOST COMMON DERMINANTS OF CONSUMERS' CLOTHING PURCHASE DECISIONS
-MOST ASPECTS OF FUNCTIONAL PERFORMANCE ARE LATENT
Term
IN-USE QUALITY EVALUATION
Definition
-FUNCTIONAL PERFORMANCE BECOMES OBVIOUS IN USE
-FUNCTIONAL PERFORMANCE ON THE IN-USE QUALITY EVALUATION BECOMES CRITICAL TO KEEP CONSUMER SATISFACTION
Term
POINT OF SALE SATISFACTION
Definition
DETERMINES WHETER OR NOT THE CONSUMER BUYS THE GARMENT
Term
IN-USE SATISFACTION
Definition
DETRMINES WHETHER OR NOT THE CONSUMER KEEPS IT OR RETURNS IT
Term
ADEQUATE AESTHETIC PERFORMANCE IS REQUIRED TO CREATE?
Definition
SATISFACTION
Term
ADEQUATE FUNCTIONAL PERFORMANCE IS REQUIRED TO PREVENT?
Definition
DISSATISFACTION
Term
PERCEIVED QUALITY MODEL
Definition
QUANTIFIES- A consumers evaluation of the overall quality of a garment
Term
Target Market
Definition
consumers in a particular market segment
Term
Demographic
Definition
statistics that describe a population
(age,income,education,occupation,race)
Term
Psychographic
Definition
charicterization of people according to their LIFE STYLE VALUES. Interests, attributes, and opinions
Term
Investment dressing vs. Fashion Quality
Definition
-teenagers care more about trends -adults care more about the utility of their garments
Term
Value
Definition
expressed in the relationship between quality and price
Term
Perceived value
Definition
a determinant factor in a consumer buying decision
Term
QUALITY DEPARTMENT
Definition
=QUALITY ASSURANCE OR QUALITY CONTROL
-monitor and maintain product quality standards
-constantly refined methods and procedures to consistently achieve the company's desired level of quality
-promote the principle that quality is built into the manufacturing process; its not a separate function
-large manufacturers perform extensive test
-small manu-independent testing labs
Term
IN-LINE INSPECTION
Definition
TAKES PLACE DURING THE PRODUCTION PROCESS AS THE GARMENT IS BEING ASSEMBLED
*RANDOM OR STATISTICAL SAMPLING PLAN
Term
TRIM AND INSPECT
Definition
TAKES PLACE AT THE END OF THE PRODUCTION LINE
*100% INSPECTION TEAM
Term
FINAL AUDIT
Definition
THE LAST STAGE IN MANUFACTURING QUALITY PROCESSES OR THE FIRST STAGE IN RETAILING QUALITY PROCESSES
*RANDOM OR STATISTICAL SAMPLING PLAN
AQL= 95% ACCEPTABLE QUALITY LEVEL OR HIGHER
Term
FABRIC INSPECTIONS
Definition
OCCUR AT THE MILL AND AGAIN IMMEDIATELY AFTER THE FABRIC HAS ARRIVED AT TH APPAREL MANUFACTURING FACILITY
Term
GARMENT INSPECTIONS
Definition
PERFORMED DURING AND OR AFTER ASSEMBLY PROCESS
Term
TOLERANCE
Definition
THE DIFFERENCE BETWEEN THE ALLOWABLE MINIMUM AND MAXIMUM OF A SPEC OR STANDARD. EX. 12+-2 SPI RANGE= 10-14
Term
SPECIFICATIONS
Definition
HOW FOR A PARTICULAR STYLE OF GARMENT, TO MEET THE COMPANY'S STANDARDS, SPECIFIC TO ONE PRODUCT
Term
STANDARDS
Definition
GENERAL GUIDELINES ESTABLISHED BY COMPANIES TO REFLECT THE OVERALL QUALITY LEVEL OF THEIR PRODUCTS
Term
ASTM
Definition
AMERICAN SOCIETY FOR TESTING AND MATERIALS
Term
AATCC
Definition
AMERICAN ASSOCIATION OF TEXTILE CHEMISTS AND COLORISTS
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