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Chap 8
functional strategy & strategic choice
25
Management
Undergraduate 4
06/18/2011

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Term
functional strategy
Definition
the approach a functional area takes to achieve corporate and business unit objectives and strategies by maximizing resource productivity
Term
functional strategy is at the __________ phase of the SM model
Definition
2nd
Term
The orientation of the Functional Strategy is dictated by the strategy of the ___________.
Definition
parent business unit
Term
If a Functional area does not have a __________, it is a candidate for ___________!
Definition
Distinctive Competency,

outsourcing
Term
the 7 errors of outsourcing
Definition
Outsourcing the wrong activities
Selecting the wrong vendor
Poorly written contracts
Personnel issues
Lack of control
Hidden (transaction) costs
Lack of an exit strategy
Term
the 5 strategies to be avoided at ANY LEVEL
Definition
1. follow the leader
2. Hit another home run (
3. Arms race
4. Do everything
5. losing hand
Term
losing hand
Definition
unwillingness to accept failure
Term
do everything
Definition
Creates fragmentation
Term
hit another home run
Definition
Searches for another “super product.”
Term
arms race
Definition
Gains are often offset by losses in R&D, Marketing, and Operations costs.
Term
follow the leader
Definition
Avoids S & W of the SWOT
Term
Most important criterion of choosing a strategy:
Definition
ability to deal with the Strategic Factors in the SWOT!
Term
One popular technique that can
be used to gain additional
insight into a proposed strategy
is ___________
Definition
corporate scenarios
Term
corporate scenarios Use ___________ to forecast the effect of a given strategy on ___________
Definition
accounting information

ROI
Term
Four factors that can affect the
selection of a strategy include:
-- Management’s Attitude Toward ______
-- Pressure from _______
-- Pressure from the ___________
-- Needs and Desires of Key ________
Definition
Risk
Stakeholders
Corporate Culture
Managers
Term
def: the process of strategic choice:
Definition
The evaluation of alternative strategies and selection of the best alternative
Term
the process of strategic choice should NOT be based on ___________
Definition
concensus
Term
the process of strategic choice should be based on the 3 D's
Definition
discussion, disagreement, & debate
Term
programmed conflict
Definition
Devil’s Advocate or Dialectical Inquiry
Term
A strategic alternative should meet these four criteria:
Definition
Mutual Exclusivity:
Success:
Completeness:
Internal Consistency:
Term
POLICIES should provide guidance for
Definition
decision-making and actions throughout the organization
Term
managing policy is one way to manage the organization's _________
Definition
culture
Term
effective policies force trade-offs between competing __________
Definition
resource demands
Term
effective policies test the _____________ of a particular action
Definition
strategic soundness
Term
effective policies ________________ within which employees must operate while granting them freedom to experiment within those constraints
Definition
set clear boundaries
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