Shared Flashcard Set

Details

Chapter 10
work groups
38
Management
3rd Grade
12/10/2011

Additional Management Flashcards

 


 

Cards

Term
group
Definition
a set of two or more ppl who interact w/each other to achieve certain goals or to meet certain needs
Term
group goal
Definition
a goal that all or most members of a group can agree on as a common goal
Term
formal work group
Definition
a group of est. by management to help the organization achieve its goals
Term
informal work group
Definition
a group that emerges naturally when individuals perceive that membership in a group will help them achieve their goals or meet their needs
Term
command group
Definition
a formal work group consisting of subordinates who report to the same supervisor
Term
task force
Definition
a formal work group consisting of ppl who come together to accomplish a specific goal
Term
team
Definition
a formal work group consisting of ppl who work intensely 2gether to achieve a common group goal
Term
self-managed work team
Definition
a formal work group that has ppl who are jointly responsible for getting their teams goals accomplished who lead themselves
Term
friendship groups
Definition
informal work group, has ppl who enjoy each others company and chats in and outside of work
Term
interest group
Definition
informal group, ppl that come 2gether bc they have a common goal or objective related to their org membership
Term
tukmans 5 stage model
Definition
forming>storming>norming>performing>adjouring
Term
forming
Definition
get to know each other and est. common ground
Term
storming
Definition
group in conflict, member resistance to control, disagreements in leadership
Term
norming
Definition
development of close ties,feelings, friendship, all share a common purpose
Term
performing
Definition
group works towards goal
Term
adjouring
Definition
group breaks up once goal has been met
Term
division of labor
Definition
dividing work and tasks to specific workers
Term
homogeneous group
Definition
members have many characteristics in common (gender, race, edu, culture)
Term
heterogeneous groups
Definition
have few things in common, based on diversity
Term
pros to homogeneous
Definition
like each other, share info, little conflict, few coordination problems
Term
pros to heterogenous
Definition
good decisions based on diverse points of view, high performance bc it has a variety of resources available
Term
group function
Definition
what the group does to contribute to orgs goals
Term
group status
Definition
the importance of the org of what a group does
Term
group efficacy
Definition
shared belief about the ability of the group to achieve goals
Term
social facilitation
Definition
the effects of the presences of others have on performance, enhancing easy ones and impairing difficult ones
Term
role relationships
Definition
the ways in which group and org members interact with one another to perform their specific role
Term
role making
Definition
taking the initiative to create a role by assuming responsibilities that are not part of an assigned role
Term
role taking
Definition
performing there responsibilities that are required as part of an assigned role
Term
group norms
Definition
informal rules of conduct, importante to most group members
Term
compliance
Definition
going with the norm in order to be rewarded or avoid punishment
Term
identification
Definition
associating yourself with the supporters of the norm and conforming to that norm bc the group does
Term
internalization
Definition
believing that the norm is right and the proper way to behave
Term
idiosyncrasy credit
Definition
to freedom to break group norms without punishment
Term
deviance
Definition
violation of norm
Term
socialization
Definition
n00bies learn new roles, rules, and norms of the group
Term
role orientation
Definition
how members of a group respond to various situations
Term
institutional role orientation
Definition
n00bs are taught to respond in same way to situations that existing group members already do
Term
individualized role orientation
Definition
taught that they can change or add to group norms, acceptable and desirable to be creative
Supporting users have an ad free experience!