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a set of two or more ppl who interact w/each other to achieve certain goals or to meet certain needs |
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a goal that all or most members of a group can agree on as a common goal |
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a group of est. by management to help the organization achieve its goals |
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a group that emerges naturally when individuals perceive that membership in a group will help them achieve their goals or meet their needs |
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a formal work group consisting of subordinates who report to the same supervisor |
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a formal work group consisting of ppl who come together to accomplish a specific goal |
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a formal work group consisting of ppl who work intensely 2gether to achieve a common group goal |
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a formal work group that has ppl who are jointly responsible for getting their teams goals accomplished who lead themselves |
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informal work group, has ppl who enjoy each others company and chats in and outside of work |
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informal group, ppl that come 2gether bc they have a common goal or objective related to their org membership |
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forming>storming>norming>performing>adjouring |
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get to know each other and est. common ground |
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group in conflict, member resistance to control, disagreements in leadership |
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development of close ties,feelings, friendship, all share a common purpose |
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group breaks up once goal has been met |
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dividing work and tasks to specific workers |
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members have many characteristics in common (gender, race, edu, culture) |
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have few things in common, based on diversity |
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like each other, share info, little conflict, few coordination problems |
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good decisions based on diverse points of view, high performance bc it has a variety of resources available |
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what the group does to contribute to orgs goals |
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the importance of the org of what a group does |
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shared belief about the ability of the group to achieve goals |
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the effects of the presences of others have on performance, enhancing easy ones and impairing difficult ones |
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the ways in which group and org members interact with one another to perform their specific role |
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taking the initiative to create a role by assuming responsibilities that are not part of an assigned role |
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performing there responsibilities that are required as part of an assigned role |
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informal rules of conduct, importante to most group members |
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going with the norm in order to be rewarded or avoid punishment |
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associating yourself with the supporters of the norm and conforming to that norm bc the group does |
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believing that the norm is right and the proper way to behave |
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to freedom to break group norms without punishment |
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n00bies learn new roles, rules, and norms of the group |
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how members of a group respond to various situations |
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institutional role orientation |
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n00bs are taught to respond in same way to situations that existing group members already do |
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individualized role orientation |
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taught that they can change or add to group norms, acceptable and desirable to be creative |
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