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| the personal satisfaction you feel when you perform well and complete goals |
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| something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions |
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| studying workers to find the most efficient ways of doing things and then teaching people those techniques |
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| studies, begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task |
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| Principle of Motion Economy |
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| theory developed by Frank and Lillian Gilberth that every job can be broken down into a series of elementary motions |
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| the tendency for people to behave differently when they know they are being studied |
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| Maslow's Hierarchy of Needs |
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| theory of motivation based on unmet human needs from basic psychological needs to safety, social, and esteem needs to self-actualization needs |
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| in Herzberg's theory of motivating factors, job factors that cause employees to be productive and that give them satisfaction |
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in Herzberg
s theory of motivating factors, job factors that can cause dissatisfaction if missing but that do not necessarily motivate employees if increased |
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| the idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback and facilitated by organizational conditions |
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| Management by Objectives (MBO) |
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| a system of goal setting and implementation; it involves a cycle of discussion, review and evaluation of objectives among top and middle-level managers, supervisors and employees |
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| Victor Vroom's theory that the amount of effort employees exert on a specigic task depends on their expectations of the outcome |
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| a motivational strategy that emphasizes motivating the worker through the job itself |
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| a job enrichment strategy that involves combinging a series of tasks into one challenging and interesting assignment |
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| a job enrichment strategy that involves moving employees from one job to another |
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