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chapter 10, management 301
terms and key subjects
50
Management
Undergraduate 1
04/01/2012

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Term
Human Capital
Definition
the economic value of people with job relevant abilities, knowledge ideas energies and commitments
Term
human resource management
Definition
the process of attracting deleoping and maintaing a high-quaility workforce
Term
strategic human resource management
Definition
mobilizes human capital to implement organizational strategies
Term
job discrimination
Definition
occurs when someone is denied a job or job assignment for non job relevant reasons
Term
professionalism
Definition
behaving with internailzed commitments to special standards
Term
equal employment opportunity
Definition
the right to employment and advancement without regard to race sex religion color or national origin
Term
affirmative action
Definition
an effort to give preference in employment to women and minority group members
Term
bon fide occupational qualifications
Definition
employment criteria justified by capacity to perform a job
Term
employee privacy
Definition
the right to privacy on and off the job
Term
pay discrimination
Definition
occurs when men and women are paid differently for doing equal work
Term
pregnancy discrimination
Definition
penalizes a woman in a job or as a job applicant for being pregnant
Term
age discrimination
Definition
penalizes an employee in a job or as a job applicant for being over the age of 40
Term
job discrimination
Definition
occurs when someone is denied a job or job assignment for non job relevant reasons
Term
person-job fit
Definition
the match of individual skills interests and personal characteristics with the job
Term
person organization fit
Definition
the match of individual values interests and behavior with the organizational culture
Term
recruitment
Definition
a set of activities designed to attract a qualified pool of job applicants
Term
realistic job previews
Definition
provide job candidates with all pertinent info about a job and organization
Term
selection
Definition
choosing whom to hire from a pool of qualified job applicants
Term
reliability
Definition
a selection device gives consistent results over repeated measures
Term
validity
Definition
scores on a selection device have demonstrated inks with future job performance
Term
assessment center
Definition
examines how job candidates handle simulated work situations
Term
work sampling
Definition
evaluates applicants as they perform actual work tasks
Term
socialization
Definition
systematically influences the expectations behavior and attitudes of new employees
Term
orientation
Definition
familiarizes new employees with jobs co workers and organizational policies and services
Term
coaching
Definition
occurs as an experienced person offers performance advice to a less experienced person
Term
mentoring
Definition
assigns early-career employes as protégées to more senior ones
Term
reverse mentoring
Definition
younger and newly hired emplyees mentor senior executives often on latest developments with digital technologies
Term
performance appraisal
Definition
the process of formally evaluating performance and providing feedback to a job holder
Term
graphic rating scale
Definition
uses a checklist of traits or characteristics to evaluate performance
Term
behaviorally anchored rating scale (BARS)
Definition
uses specific descriptions of actual behaviors to rate various levels of performance
Term
critical incident technique
Definition
keeps a log of someones effective and ineffective job behaviors
Term
360 degree feedback
Definition
includes superiors subordinates peers and even customers in the appraisal process
Term
multiperson comparison
Definition
compares one persons performance with that of others
Term
career development
Definition
the process of managing how a person grows and progresses in a career
Term
career planning
Definition
the process of matching career goals and individual capabilities with opportunities for their fulfillment
Term
work-life balance
Definition
involves balancing career demands with personal and family needs
Term
independent contractors
Definition
hired on temporary contracts and are not part of the organizations permanent workforce
Term
contingency workers
Definition
work as needed and part time often on a longer term basis
Term
merit pay
Definition
awards pay increases in proportion to performance contributions
Term
bonus pay
Definition
plans provide onetime payments based on performance accomplishments
Term
profit sharing
Definition
distributes to employees and proportion of net profits earned by the organizations
Term
gain sharing
Definition
allows employees to share in cose savings or productivity gains realized by their efforts
Term
stock options
Definition
give the right to purchase shares at a fixed price in the future
Term
fringe benefits
Definition
non monetary forms of compensation such as health insurance and retirement plans
Term
family friendly benefits
Definition
help employees achieve better work-life balance
Term
employee assistance programs
Definition
help employees cope with personal stresses and problems
Term
labor union
Definition
an organization that deals with employers on the workers collective behalf
Term
labor contract
Definition
a formal agreement between a union and an employer about the terms of work for union members
Term
collective bargaining
Definition
the process of negotiating administering and interpreting a labor contract
Term
two tier wage systems
Definition
pay new hires less than workers already doing the same jobs with more seniority,
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