Term
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Definition
1.The pursuit of organizational goals efficiently and effectively by
2.Integrating the work of people through
3.Planning, organizing, leading, and controlling the organization’s resources |
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Term
Management:
What It Is, What Its Benefits |
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Definition
| Managers operate within an organization |
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Term
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Definition
a group of people who work together to achieve
some specific purpose |
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Term
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Definition
means to use resources-
people, money, raw materials, and the like-wisely and cost-effectively |
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Term
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Definition
means to achieve results, to
make the right decisions and to successfully carry them out so that they achieve organizational goals |
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Term
| Efficient verses Effective examples |
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Definition
•Many companies now use a recorded
“telephone menu” of options to answer customer calls
•This is efficient for the companies, but not effective
•Most consumers prefer a live agent |
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Term
| Rewards of STUDYING Management |
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Definition
•Understanding how to deal with
organizations from the outside
•Understanding how to relate to your supervisors
•Understanding how to interact
with co‐workers
•Understanding how to manage
yourself in the workplace |
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Term
| Rewards of PRACTICING Management |
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Definition
•You and your employees can experience a sense of accomplishment
•You can stretch your abilities and magnify your range
•You can build a catalog of successful products or services |
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Term
| 7 Challenges To Being A Star Manager |
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Definition
1.Managing for competitive advantage – staying ahead of rivals
2.Managing for diversity – the future won’t resemble the past
3.Managing for globalization– the expanding management universe
4.Managing for information technology
5.Managing for ethical standards
6.Managing for sustainability— the business of green
7.Managing for your own happiness & life |
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Term
| Managing For A Competitive Advantage |
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Definition
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Term
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Definition
| The ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them |
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Term
| How To Gain Competitive Advantage |
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Definition
-Being responsive to customers
-Innovation
-Quality
-Efficiency(price) |
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Term
| Managing For Information Technology |
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Definition
| By 2012, more than a billion consumers are projected to spend $1.2 trillion online, and online commerce between businesses will be 10 times larger, totaling $1.2 |
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Term
| Managing for Information Technology cont. |
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Definition
| Information technology has facilitated e‐business, using the Internet to facilitate every aspect of running a business |
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Term
| Implications Of e-business |
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Definition
•Far-ranging e-management and e-communica)on
•Accelerated decision making, conflict, and stress
•Changes in organizational structure, jobs, goal setting,and knowledge management |
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Term
| Managing For Sustainability |
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Definition
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Term
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Definition
economic development that meets the needs of the present without compromising the ability of future
generations to meet their own needs |
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Term
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Definition
-Planning- you set goals and decide how to achieve them
-Organizing- you arrange tasks, people,and other resources to accomplish the work
-Controlling- you monitor performance, compare it with goals, and take corrective action
-Leading- you motivate, direct, and otherwise influence people to work hard and acheive the organizations goals |
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Term
Pyramid Power:
Levels & Areas of Management |
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Definition
-Top Managers
-Middle Managers
-First-line managers
-Non-managerial personnel |
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Term
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Definition
| make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it |
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Term
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Definition
| implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them |
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Term
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Definition
| make short‐term operating decisions, directing the daily tasks of non-managerial personnel |
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Term
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Definition
| Responsible for just one organizational activity |
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Term
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Definition
| Responsible for several organizational activities |
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Term
The Manager’s Roles:
Mintzberg’s Useful Findings |
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Definition
1.A manager relies more on verbal than on written communication
2.A manager works long hours at an
intense pace
3.A manager’s work is characterized by fragmentation, brevity, & variety |
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Term
| Three Types Of Managerial Roles |
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Definition
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Term
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Definition
-managers interact with people inside and outside their work units
–figurehead, leader, liaison |
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Term
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Definition
–managers receive and communicate information
–monitor, disseminator, spokesperson |
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Term
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Definition
–managers use information to make decisions to solve problems or take advantage of opportunities
–entrepreneur, disturbance handler, resource allocator, negotiator |
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Term
| CEO, Gary Kelly sets the direction and strategy for Southwest Airlines. What type of managerial role is he performing? |
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Definition
A.Interpersonal
B.Informational
C.Decisional
D.Conclusive |
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Term
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Definition
–process of taking risks to try to create a new empire
–Entrepreneurs & Intrapreneurs |
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Term
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Definition
| someone who sees a new opportunity for a product or service and launches a business to try to realize it |
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Term
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Definition
| someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization’s resources to try to realize it |
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Term
| How Do Managers And Entrepreneurs Differ? |
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Definition
•Being an entrepreneur is what it takes to
start a business
•Being a manager is what it takes to grow or maintain a business |
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Term
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Definition
| people who suddenly must earn a living and are simply trying to replace lost income and are hoping a job comes along |
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Term
| Opportunity Entrepreneurs |
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Definition
| those who start their business out of a burning desire rather than because they lost a job |
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Term
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Definition
| the job‐specific knowledge needed to perform well in a specialized field |
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Term
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Definition
| the ability to think analytically, to visualize an organization as a whole and understand how the parts work |
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Term
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Definition
| The ability to work well in cooperation with other people to get things done |
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Term
| Most Valued Traits in Managers |
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Definition
•The ability to motivate and engage others
•The ability to communicate
•Work experience outside the United States
•High energy levels to meet the demands of global travel and a 24/7 world |
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