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Chapter 11: Leading--To Inspire Effort
Core Concepts of Management, John R. Schermerhorn for SFSU 2011
20
Management
Undergraduate 3
05/12/2011

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Term
Leadership
Definition
the process of inspiring others to work hard to accomplish important tasks
Term
Vision
Definition
a term used to describe a clear sense of the future
Term
Power
Definition
the ability to get someone else to do something you want done or to make things happen the way you want
Term
Reward power
Definition
offers something of value as a means of influencing other people
Term
Coercive Power
Definition
uses punishment as a means of influencing other people
Term
Legitimate power
Definition
influences other people by formal authority, or the rights of office
Term
Expert Power
Definition
influences people by specialized knowledge
Term
Referent Power
Definition
influences other people because of their desire to identify personally with you
Term
Leadership Style
Definition
the recurring pattern of behaviors exhibited by a leader
Term
Substitutes for leadership
Definition
factors in the work setting that influence behavior without the involvement of a leader
Term
Authority Decision
Definition
is a decision made by the leader and communicated to the group
Term
consultative decision
Definition
a decision made by a leader with the full participation of all group members
Term
group decision
Definition
a decision made with the full participation of all group members
Term
charismatic leader
Definition
a leader who develops special leader-follower relationships and inspires followers in extraordinary ways
Term
transformational leadership
Definition
is inspirational leadership that gets people to do more in achieving high performance
Term
transactional leadership
Definition
is leadership that directs the efforts of others through tasks, rewards, and structures
Term
emotional intelligence
Definition
the ability to understand and deal well with emotions at work
Term

  • self-awareness
  • self-regulation
  • motivation
  • empathy
  • social skill

Definition
five components of emotional intelligence
Term
integrity
Definition
in leadership is honesty, credibility, and consistency in putting values into action
Term
Moral Leadership
Definition
sets high ethical standards for others to follow
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