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Chapter 12 RTVF 1310
Ratings and Audience Feedback
54
Film, Theatre & Television
Undergraduate 2
12/10/2012

Additional Film, Theatre & Television Flashcards

 


 

Cards

Term

Audience Research

(1920s)

 

Definition

station owners became curious about the size of the audience

 

Term

data collection

 

Definition
listeners directed to drop a post card reporting if they heard a particular program or if a signal was clear
Term

advertiser demands

 

Definition

need accurate estimates of audience size

cooperative analysis of broadcasting (CAB) founded, 1930, by advertisers

Term
Telephone Recall Method
Definition
Placing calls at different times during the day to homes selected at random from phone directories (used by CAB until 1946)
Term
Telephone Coincidental Method
Definition
Respondents asked if they were listening to radio at the time of the call; if answer was yes, asked to name the program/station (introduce by Hooper Co.)
Term

audimeter

 

Definition

a mechanical device which collected data from a random sampling of radios; consisted of a stylus that made a scractch on a roll of paper tape synchronized with the radio's tuning dial

 

Term
Nielsen
Definition

Nielsen TV Index (NTI) reported on network programs

Nielsen Station Index (NSI) reported on local TV markets

 

abandons radio ratings in 1963

dominant in television ratings

Term

Arbitron

(aka American Research Bureau)

 

Definition

uses a "diary" to record data from a sampling of viewers (1949)

it provided demographic info

 

dominant in local market radio ratings

acquired RADAR in 2001

Term

Storage Instantaneous Audimeter

(SIA)

 

Definition

Sends info directly from the audimeter through phoe lines to Nielsen's computers

Possible to publish next day ratings (1960s)

Term

Peoplemeter

(AGB Television Research)

 

Definition

Developed to compete with Nielsen; hand-held keypad allowed different viewers to record the shows watched

ADVANTAGES: unaffected by poor memories of people

data is sent electronically, not via mail

records data about exactly who is watching what

DISADVANTAGES: expensive to install and maintain

hart to measure children's viewing

only measures at-home viewing

Term

RADAR

(radio's all dimension audience research)

 

Definition

rates network radio listening

 

Term

probability

 

Definition
laws of chance bear out that a small sample selected at random will yield a representative sample
Term

sample frame

 

Definition

a universe from which survey objects are drawn

updated phone directory

census tracts

Term

random digit dialing

 

Definition
used to include new, unlisted phone numbers when phone survey is used
Term
multistage area probabitlity sampling
Definition
used to ensure the number of sample members chosen from each geographic region will be proportional to the total population of each area
Term

point of diminishing returns

 

Definition
the point at which increasing the sample size yields such a small increase in reliability that the additional cost is not wort it
Term

sampling error

 

Definition
errors which cannot be avoided relating to the laws of probability
Term

nonsampling error

 

Definition

bias injected by survey taker

simple mistakes

misleading questionnaires

Term

Nielsen Station Index

(NSI)

 

Definition

local market audience ratings

covers all 210 television markets

Term

Nielsen Television Index

(NTI)

 

Definition

Network audience ratings

currently report on 20,000 national People Metered homes

goal to increase sample by 3 times by year's end

Term

STI and diaries

 

Definition

in small to mid-sized markets

STI's measure only what channel is being used

not demographic info (age and gender); diaries report audience composition

Term

Nielsen Station Index Viewers Profile (NSI VIP) book

 

Definition

February

May

July

November

4 week period each month of survey period

metered and LPM markets "overnight" ratings for a continuous 365 days a year-each month with demographic ratings

Term

Designed Market Area

(DMA)

 

Definition
Dallas' DMA is at number 5
Term

rating

 

Definition

number of television HHs watching a specific channel


total TV HHs

 

expressed as a %

total TV HHs represents Total TV HHs in market whether the TV is on or not

Term

Share

 

Definition

number of TV HHs watching a specific channel


Homes Using TV (HUT)

 

expressed as a %

number of TV HHs tuned to a specific channel of all TV homes using their TV

 

Term

Anytime Anywhere Media Measurement

 

Definition

A2/M2 initiative began in 2008

links traditional media with streaming video from Internet, out-of-home TV viewing, and video content viewed on various platforms

Term

comScore

 

Definition

measurements internet activity

200,000 participants

Term

Nielsen/Net Ratings

 

Definition

leader in online audience measurement

based on sample of 230,000

Term

active reach

 

Definition

percentage of all active users who visited a site

active users=anyone who used a computer within a certain time period

Term

bounce rate

 

Definition
percentage of visits where the user enters and exits on the same page
Term

duration of web page viewed

(AKA time per person)

 

Definition
average duration of visit to a given Web page during the reporting period
Term

page view

 

Definition

number of times a web page is accessed during the reporting period

 

Term

retention rate

(AKA loyalty rate)

 

Definition
percentage of repeat visitors month-to-month
Term

unique visitors

 

Definition
number of different people visiting a site in a period of time
Term

Radio and Arbitron

 

Definition

local market radio audience=arbitron

subscription service

 

network radio audience=RADAR

Term

survey dates

 

Definition

winter book (Jan-April)

Spring book (april-Jun)

Summer book (Jun-Sept)

Fall book (Sept-Dec)

Major radio markets have four survey periods while smaller radio markets only have two (Spring and Fall)

 

Term

data collection

 

Definition

written diary method used to gather local market ratings data

diary keepers write down listening imes and stations they tune to over a one week period; includes in-home and away-from-home listening

paper or ediary

Term

Portable People Meter (PPM)

 

Definition

passive audience mesurement device

tracks participants exposure to any broadcast signal by detecting ID codes that are embedded into the audio portion of a transmission

measures radio, tv, cable, satellite tv, streamed media via internet, music heard in stores or entertainment venues

mobile phone sized device that participants wear

only used in top 50 markets

replaces Arbitron's current diary based ratings

Term

advantages of PPM

 

Definition

faster and more frequent delivery of ratings reports

better insigt on media exposure

more reliable measurement of TRUE local audience

stays up to speed with HD

 

Dallas Fort Worth is at 4.9 million (radio market size)

Term

call outs

 

Definition
listeners surveyed by telephone
Term

auditorium testing

 

Definition
uses sample of 75-100 people in one gathering for 60-90 minutes
Term

market research

 

Definition

production research: Concept testing

electronic response indicators (ERI)

Cable testing- program testing

focus group- small group research (6-12 people)

Term

Psychographic research

 

Definition
divides audience by personality traits
Term

lifestyle surveys

 

Definition

similar to psychographic research but put more importance on values that may influence consumer behaivor

uses Stanford Research Institute values and lifestyle segmentation

Term

Rating

 

Definition
based on total potential audience
Term

share

 

Definition
based on actual audience
Term

HUTs

 

Definition
Homes Using Television
Term

Cume

 

 

Definition
number of different persons listening to radio over a period of time
Term

Average Quarter Hour Persons

 

Definition
listeners can be counted more than once
Term

Unique visitors

 

Definition
number of different people visiting a site in a period of time
Term

bounce rate

 

Definition
percentage of visit where the user enters and exits on the same page
Term

page view

 

Definition
number of times a web page is accessed during a reporting period
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