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Chapter 13: Teams in Organizations
Core Concepts of Management, John R. Schermerhorn for SFSU 2011
27
Management
Undergraduate 3
05/12/2011

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Term
team
Definition
a collection of people who regularly interact to pursue common golas
Term
teamwork
Definition
the process of people actively working together to accomplish common goals
Term
social loafing
Definition
the tendency of some people to avoid responsibility by "free-riding" in groups
Term
committee
Definition
is a formal team designated to work on a special task on a continuing basis
Term
a task force
Definition
a formal team convened for a specific purpose and expected to disband when that purpose is achieved
Term
cross-functional teams
Definition
team members come from different functional units
Term
employee involvement team
Definition
meets on a regular basis to use its talents to help solve problems and achieve continuous improvement
Term
quality circle
Definition
is a team of employees who meet periodically to discuss ways of improving work quality
Term
virtual team
Definition
members get together and solve problems through computer based interactions
Term
self-managing work team
Definition
have the authority to make decisions about how they share and complete their work
Term
an effective team
Definition
achieves high level of both task performance and membership satisfaction
Term
group process
Definition
 is the way team members work together to accomplish tasks
Term

  • forming
  • storming
  • norming
  • performing
  • adjourning

Definition
stages of team development
Term
forming stage
Definition
involves initial entry of individual group members into a team
Term
storming stage
Definition
stage of team development of high emotionality
Term
norming stage of team development
Definition
cooperations is the most important theme of this team development stage
Term
performing stage in team development
Definition
teams in this stage or more mature, organized, and well functioning
Term
adjourning stage
Definition
final stage of team development in which team members prepare to disband
Term
a norm
Definition
is a behavior, rule or standard expected to be followed by team members
Term
cohesiveness
Definition
the degree to which members are attracted to and motivated to remain part of a team
Term
task activity
Definition
an action taken by a team member that contributes directly to the group's performance purpose
Term
maintenance activity
Definition
an action taken by a team member that supports the emotional life of the group (like the oil it lubricates to keep everything running)
Term
centralized communication networks
Definition
communication flows only between individual members and a hub or center point
Term
decentralized communication network
Definition
allows members to communicate directly with one another
Term
group think
Definition
tendency for highly cohesive teams to lose their evaluative capabilities
Term
team building
Definition
a sequence of collaborative activities to gather and analyze data on a team and make changes to increase its effectiveness
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