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Chapter 16
Final Exam Study Guide
8
Management
Undergraduate 1
05/02/2010

Additional Management Flashcards

 


 

Cards

Term
Unfreezing
Definition
focus is to create the motivation to change
Term
Benchmarking
Definition
process by which a company compares its performance with that of high-performing organizations
Term
Systems Approach to Change
Definition
based on the premise that any change, no matter how large or small, has a cascading effect throughout an organization
Term
Mission Statement
Definition
summarizes why an organization exists
Term
Organizational Development
Definition
a set of techniques or tools that are used to implement organizational change
Term
Learning Organization
Definition
proactively creates, acquires, and transfers knowledge throughout the organization
Term
Facilitating Factors
Definition
represent the internal structure and processes that affect how easy or hard it is for learning to occur and in the amount of effective learning that takes place
Term
Learning Modes
Definition
various ways in which organizations attempt to create and maximize their learning
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