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The part of a business process that transforms resources and information of one type into resources and information of another type. Can be manual or automatic. |
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A network of activities, resources, facilities, and information that interact to achieve some business process; sometimes called a business process. |
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Business Process Redesign |
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The creation of new, usually cross-departmental, business practices during information systems development. Most business process redesign uses technology to enable new, more efficient business processes that require people to work in new ways and to follow different procedures. |
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The strategy of an organization chooses as the way it will succeed in its industry. According to Porter, there are 4 fundamental competitive strategies: cost leadership across an industry or within particular industry segment and product differentiation across and industry or within a particular industry segment. |
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The cost of the inputs to a business process plus the cost of the activities involved in the process. |
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Structures within a business process. |
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Model proposed by Michael Porter that assesses industry characteristics and profitability by means of 5 competitive forces-Bargaining power of suppliers, threat of substitution, bargaining power of customers, rivalry among firms, and threat of new entrants |
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The movement of resources between or among business activities. |
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The resources that a business adds in the course of producing goods or services as part of its value-creating activities. |
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Process interaction across value chains. Linkages are important sources of efficiencies and are readily supported by information systems. |
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According to Porter, the difference between the value that an activity generates and cost of the activity. |
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Margin (Business Process) |
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The difference between the value of outputs in a business process and the cost of the process. |
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The goods or services that result from a business's value-creating activities. |
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In Porter's value chain model, the fundamental activities that create value-inbound logistics, operations, outbound logistics, marketing\sales, and service. |
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In Porter's value chain model, the activities that contribute indirectly to value creation-procurement, technology, human resources, and the firm's infrastructure. |
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Business strategy of locking in customers by making it difficult or expensive to change another product or supplier. |
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According to Porter, the amount of money that a customer is willing to pay for a resource, product, or service. |
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A network of value creating activities. |
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