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Giving the speaker you undivided attention, resisting urges to respond verbally, mentally focusing and concentrating on the messages being relayed |
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To prejudge or have a one-sided opinion that influences your judgement negatively |
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Body movements,sending a message without words |
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Slang or informal language |
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Transfer info from one party to another |
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Basic elements needed to communicate. Sender, Message, Channel, Receiver, Feedback |
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Response to protect oneself from a perceived threat |
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To unfairly treat an individual or group based on age, gender, race, etc. |
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Anger that is completely unrelated to the event that is presently occurring |
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Vocalize, speak, pronounce, articulate |
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A group of society defined by origin or race |
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Oral or nonverbal response such as repeating, restatement, questions |
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In a medical setting, refusing to obey the doctor's treatment plan |
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Communication without words |
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Facts that are apparent to the observer; descriptive of findings that can be seen, heard, felt, or measured |
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Questions that allow a person to formulate a response and elaborate |
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Assumptions that people make based on their awareness |
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Judgement formed prior to gathering all facts |
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To think about, dwell on, mull over, and study or weigh what has been said |
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Generalized or oversimplified conception concerning an individual, group, or form of behavior |
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Any info that the patient provides to the physician describing symptoms that exist in the mind |
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The use of language or spoken words to transmit messages |
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