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Chapter 6
vocab
20
Management
Undergraduate 3
10/18/2011

Additional Management Flashcards

 


 

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Term
work motivation
Definition
the psychological forces that determine the direction of a person's behavior in an org, a person's level of effort and a person's level of persistence
Term
intrinsically motivated work behavior
Definition
behavior that in preformed for its own sake
Term
extrinsically motivated work behavior
Definition
behavior that is performed to acquire material or social rewards or to avoid punishment
Term
need theory
Definition
a group of theories about work motivation, that focuses on employees' need as the source of motivation
Term
need
Definition
a requirement for survival and well-being
Term
maslows hierarchy
Definition
physiological needs>safety needs>belongingness needs>esteem needs>self actualization needs
Term
ERG theory
Definition
existence needs>relatedness needs>growth needs
Term
expectancy theory
Definition
focuses on how employees make choices among alternative behaviors and levels of effort
Term
valence
Definition
In expectancy theory, the desirability of an outcome to an individual
Term
valence
Definition
In expectancy theory, the desirability of an outcome to an individual
Term
instrumentality
Definition
in expectancy theory, a perception about the extent to which performance of one or more behaviors wil lead to the attainment of a particular outcome
Term
expectancy
Definition
a perception about the extent to which effort will result in a certain level of performance
Term
equity theory
Definition
focuses on employees' perception of fairness of their work outcomes and inputs
Term
outcome/input ratio
Definition
relationship btw what an employee gets from a job (outcome) and what the employee contributes to the job (input)
Term
org justice
Definition
employees perception of overall fairness in his or her org
Term
distributive justice
Definition
the perceived fairness of the distribution of outcomes in an org
Term
procedural justice
Definition
perceived fairness of the procedures used to make decisions about the dist. of outcomes in org
Term
interpersonal justice
Definition
perceived fairness of interpersonal treatment of employees received from distributors of outcomes or their managers
Term
informational justice
Definition
employees perceptions of the extent to which managers explain their decisions and the procedures they used to arrive at these decisions
Term
counterproductive work behaviors
Definition
behaviors that violate org values and norms that can potentially harm individuals and the org
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