Shared Flashcard Set

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Chapter17
org culture
5
Management
Undergraduate 3
12/10/2011

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Cards

Term
org culture
Definition
shared values, beliefs, and norms that influence the way employees think, feel, and behave toward each other and toward people outside the org
Term
values
Definition
general criteria, standards, or principles that ppl use to determine which types of behavior, events, situations, and outcomes are desirable or not
Term
terminal value
Definition
desired outcome that ppl seek to achieve
Term
instrumental value
Definition
desired type of behavior ppl seek to follow
Term
org ethics
Definition
moral values, beliefs, and rules that est. the appropriate way for an org and members to deal with each other and ppl outside of the org
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