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movement of goods and services from producers to consumers |
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marketing channel aka distribution channel |
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system of markerting institutions that enhances the physical flow of goods and services, along with ownership title, from producer to consumer or business user |
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process of coordinating the flow of information, goods, and services among members of the distribution channel |
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control of the activities of purchasing, processing, and delivery through which raw materials are transformed into products and made available to customers |
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broad range of activities aimed at efficient movement of finished goods from the end of the production line to the customer |
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marketing channel that moves goods directly from a producer to the business purchaser or ultimate user |
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marketing strategy in which a producer establishes direct sales contact with its product's final users |
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a seller attends a gathering at a host customer's home to demonstrate product and take orders |
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a seller attends a gathering at a host customer's home to demonstrate product and take orders |
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intermediaries in the business market that take title to the goods |
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manufacturers' representative |
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Definition
an intermediary who provides an independant sales forcast to contact wholesale buyers |
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network that moves products to a firm's target market through more than one marketing channel |
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channels designed to return goods to their producers |
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distribution of a product through all channels |
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distribution of a product through a limited number of channels |
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Definition
distribution of a product through a single wholesaler or retailer in a specific geographic region |
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manufacturer pays a percentage of the retailer's advertising expenditures and the retailer prominantly displays the firms products |
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exclusive dealing agreement |
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prohibits a marketing intermediary from handling competing products |
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restrictions to distributors to certain geographic regions |
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allow channel members to become exclusive dealers only if they carry products other than those they want to sell |
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supply chain aka value chain |
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Definition
copmplete sequence of suppliers and activities that contribute to the creation and delivery of goods and services |
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Definition
managing raw materials, inbound logistics, and warehouse facilities |
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Definition
managing finished product storage, outbound logistics, marketing and sales, and customer service |
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radio frequency identification |
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Definition
technology that uses a tiny chip with identification that can be read by a scanner using radio waves from a distance |
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enterprise resource planning system |
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Definition
integrated software system that consolidates data from among the firm's units |
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third party logistics firm |
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Definition
specialize in handling logistics activities for clients |
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Term
6 elements of physical distribution system |
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Definition
1. customer service 2. transportation 3. inventory control 4. protective packaging and materials handling 5. order processing 6. warehousing |
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managers of indiviual physical distribution functions attempt to minimize costs, but the impact of one task on the others leads to less than optimal results |
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for-hire carriers to the general public |
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for-hire transporters that do not offer their services to the general public but establish contracts with individual customers and operate exclusively for particular industries |
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provide transportation services solely for internally generated freight |
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Definition
combonation of transport modes such as rail and highway carriers (piggy back), air and highway (birdyback) and water and air (fishyback) to improve customer service and acheive cost advantages |
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Definition
based on assumption that suppliers are in the best position to spot understocks or surpluses |
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combining several unitized loads e.x.- a container of oil rig parts |
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2 compnents of distribution strategy |
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Definition
1. marketing channels 2. logistics and supply-chain management |
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