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COMM Final Exam
25 question review
30
Other
Undergraduate 1
12/17/2007

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Cards

Term
preference for procedure order
Definition
the need or desire to follow a clear, linear structure during problem solving
Term
cognitive complexity
Definition
an individuals ability to interpret multiple signals simultaneously
Term
primary tension
Definition
the social unease and stiffness that accompanies getting a acquainted
Term
secondary tension
Definition
work related tension found in differences of opinion among members as they seek to complete task
Term
GROUP SOCIALIZATION PHASES
antecedent
Definition
group inputs, listening styles, and cultural differences affect a groups thoughput and output variables
Term
GROUP SOCIALIZATION PHASES
anticipatory
Definition
involves all the initial expectations members have of each other and the group
Term
GROUP SOCIALIZATION PHASES
encounter
Definition
when the antecedent and anticipatory phase meet the reality of the group and lasts for an indefinite period
Term
GROUP SOCIALIZATION PHASES
assimilation
Definition
members full integration into the group and its structure
Term
GROUP SOCIALIZATION PHASES
exit
Definition
when a member leaves or the group is terminated
Term
Ideal problem solving format
Definition
1. identify the nature of the problem
2. identify the ideal solution
3. identify the conditions that must change
4. select the most ideal solution
Term
FISHER DECISION MAKING MODEL
orientation
Definition
develop and understanding for the task
Term
FISHER DECISION MAKING MODEL
conflict
Definition
compromise, make a stand, argue, disagreement
Term
FISHER DECISION MAKING MODEL
decision emergence
Definition
come to a compromise, become aware of what needs to be done
Term
FISHER DECISION MAKING MODEL
re-enforcement
Definition
re-enforce each other job well done.
Term
Ad-hoc commitee
Definition
established to perform a specific task, ceases to exist afterwards
Term
standing committee
Definition
ongoing, established through the constitution or bylaws of an organization to deal with recurring types of problems to perform specific organizational function
Term
definition of a small group
Definition
1. 3 to 7 people small enough for members to be aware of and have some reaction to eachother
2. a mutual interdependent purpose, making the success of one member contingent to each other
3. each member has a sense of belonging
4. interaction involving verbal and nonverbal channels
5. a sense of cooperation among members.
Term
listening behaviors
Definition
1. pay attention to the context of speaker
2. pay attention to the feelings of speaker
3. help speakers make themselves clear by asking questions
4. interpret silence carefully
Term
nonsummativity
Definition
the system is not just the sum of its parts. it may be greater or lesser then its parts
Term
equifinality
Definition
different systems can reach the same outcome even with different starting places
Term
Boundary Spanner
Definition
consistently monitoring the groups environment to bring in and take out info relevant to the groups success
Term
Symptoms of groupthink
Definition
1. group overestimates its power and morality
2. group becomes close minded
3. group members feel pressure to conform
Term
affective conflict
Definition
conflict that originated from interpersonal power clashes, unrealated to group task
Term
procedural conflict
Definition
a substantive conflict over the procedures of the group should follow in working towards its goal
Term
substantive conflict
Definition
task related conflict
Term
principle negotiation (main elements)
Definition
1. separate the people from the problem
2. focus on interests, no position
3. invent options for mutual gain
4. use objective criteria
Term
conjunctive
Definition
each member possesses info relevent to solving a problem, but no one has all.
Term
disjunctive
Definition
the most expert member working alone can answer correctly
Term
Fallacies
Definition
1. evaluating reasoning
2. overgeneralizing
3. ad hominem attacks
4. suggesting inappropriate causal relationship
5. false delemas
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