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Communication 202 Final Exam
UW-Comm 202 Final Review
117
Other
Undergraduate 2
12/09/2007

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Term
What end of the scientific-interpretive continuum does the functional perspective fall closest to?
Definition
The Scientific end, it is a socio-psychological/cybernetic theory
Term
What end of the continuum does speech codes theory fall on?
Definition
Scientific (socio-cultural theory)
Term
What questions do rhetorical theories help us answer?
Definition
How can people come to understand situated texts better?
What makes a speech persuasive?
What are the ethics of public communication?
Why do some speeche fail while others exceed?
Term
rhetoric itself is (____________).
Definition
neutral
Term
why were the greeks and romans so interested in rhetoric?
Definition
Helped the common man to represent himself.
Ban on lawyers.
Coming of manhood.
No Printing.
Term
Why is Aristotle considered the single greatest source of rhetorical theories?
Definition
Because he is the only person who wrote things down
Term
Rhetoric includes both _________ and __________ communication.
Definition
verbal and nonverbal
Term
Rhetorical theory says that three things need to work together to produce specific effects. What are the three things?
Definition
Speaker, Speech, Audience
Term
If we fail to figure out the message of the speech ourselves that is ___________ not the ________ of the speaker.
Definition
our fault; fault
Term
what are aristotles three kinds of speaking and what situations are they used in?
Definition
Forensic: guilt or innocence
deliberative: future policy
epideictic: praise and blame
Term
rhetorical speaking is a _______ to _______ way of communication.
Definition
one; many
Term
rhetorical speech ______ the truth while dialectic speaking _______ for the truth.
Definition
demonstrates; searchers
Term
rhetorical speech addresses ___________ questions while dialectic speech ____________ questions.
Definition
addresses specific practice; answers general philosophical.
Term
what are Aristotles 3 rhetorical proofs?
Definition
Ethos, Pathos, Logos.
Term
what are the two forms of a logical line of argument?
Definition
example and enthymeme
Term
enthymeme: definition.
Definition
deductive reasoning - going from a global principle to a specific truth
Term
logos - (second form) example: definition
Definition
inductive reasoning - drawing a final conclusion from specific cases
Term
what 4 things does the ethos proof exhibit?
Definition
speaker's credibility, intelligence, character, and goodwill.
Term
what things can help us determine the speaker's intelligence?
Definition
appearance, education
Term
how can we evaluate a speaker's character?
Definition
by their image and appearance as an honest person.
Term
explain "speaker's goodwill"
Definition
audience perception of the speaker's intention toward the audience; having the listener's best interest at heart.
Term
what does the pathos proof appeal to?
Definition
audience emotions.
Term
who popularized the canon's of rhetoric?
Definition
Cicero
Term
NAME the 5 cannons of rhetoric
Definition
Invention
Arrangement
Style
Memory
Delivery
Term
in the invention canon the speaker needs to keep in mind

(speech & audience)
Definition
speech: subject matter
audience: situation, occasion, composition and subject.
Term
in the arrangement canon the speaker needs to be concerned with...
Definition
speech - organizing, dividing, building a case
audience - putting the audience in the right frame of mind
Term
in the style canon the speaker needs to be concerned with...

(speech & audience)
Definition
Speech - selecting and arranging the wording in a clear and lively way
Audience - consider the audience to choose what kind of style to use
Term
in the memory canon the speaker needs to be concerned with...

(speech & audience)
Definition
speech - memorizing (tricks) make it memorable
audience - people connect more with a memorized speech than a non rehearsed, read speech
Term
in the delivery canon the speaker needs to be concerned with...

(speech & audience)
Definition
speech - sounding natural
audience - speaker should convey emotion and interest. gestures should mach major ideas
Term
Criticisms of Aristotle's rhetoric
Definition
- seems less clear than he urged his students to be
- failure to clearly define the exact meaning of enthymeme
- the blurred distinctions he makes between deliberative (political) and epideictic (ceremonial/ praise and blame) speaking
Term
General concept of Fisher's narrative paradigm
Definition
- All forms of communication that appeal to our reason are stories
- good reasons - telling a compelling story. all communication is constructive
Term
Definition of narrative
Definition
symbolic action (words and/or deeds) that have sequence and meaning for those who live, create and interpret them
Term
Definition of paradigm
Definition
conceptual framework - "a universal model that calls for people to view events through common interpretive lens"
Term
NP - People are essentially ___________
Definition
storytellers
Term
NP - we make decisions on the basis of ________, which varies depending on the _______, ________, and ________
Definition
good reason

-communication situation
-media
-genre (philosophical, technical, rhetorical, artistic)
Term
what 3 aspects of culture determine what we consider good reasoning
Definition
history, biography, character
Term
Narrative rationality is determined by _________ and _________
Definition
coherence and fidelity
Term
what are the two world paradigms?
Definition
rational and narrative
Term
in the rational world paradigm, people are essentially _________.
Definition
rational
Term
in the RW we made decisions based on ________.
Definition
arguments.
Term
what determines the course of our argument?
Definition
speaking situation (legal, scientific, legislative.
Term
what is determined by how much we know and how well we argue?
Definition
rationality.
Term
the world is a set of _______ that we can _______ through ________.
Definition
puzzles; solve; rational analysis.
Term
what are the two components that we use to judge a story's coherence?
Definition
probability (that the story could happen); consistency of events in the story.
Term
how can we test the coherence?
Definition
comparing it to other stories with a similar theme, the level to which we can count on the character (reliability/consistency).
Term
how do we test the fidelity of a story?
Definition
square with hearer's experience
provides good reasons
values
Term
Criticisms of Fisher's narratives
Definition
-very broad theory
-overly optimistic - how is it that so many people in the worl are bad if we hold these "timeless values"
-doesnt address how people can be "good" speakers without upholding these timeless values (hitler)
Term
group: definition
Definition
a collection of individuals who as a result of interacting with one another over time become interdependent developing shared pattern of behavior and a collective identity.
Term
characteristics of a group
Definition
interdependent
collective identity
common goal
zero history <------> well established continuum.
Term
size parameters of a group
Definition
greater than 3
less than 12
5-7 is ideal size.
Term
negative roles of a group?
Definition
behaviors that promote or perpetuate personal goals/ideas and they hinder the 4 functions of effective decision making.
Term
NAME the 4 functions for effective decision making
Definition
analysis of the problem, goal setting, identification of alternatives, evaluation of positive and negative characteristics.
Term
what are the three roles of communication in fulfilling functions?
Definition
distributing information, catch and remedy errors, influence eachother.
Term
what is the net productivity of the group?
Definition
projected produtivity - losses due to processes.
Term
what are the three types of communication in decision making groups?
Definition
promotive - helps the group move forward.
disruption - stalls the group, retards progress, frustrates group.
counteraction - interaction to counteract disruptive communication.
Term
what are the ways for group members to avoid bad process?
Definition
only discuss issues that promote the 4 steps of the FP. refrain from detracting remarks (bite our tongues in the interest of the group)
use counteractive communication to neutralize or remedy counterproductive activities.
checks and balances/equal expectation of productivity.
Term
what is the criticism of the Functional Perspective.
Definition
it is appealing and sensible, but it forgets to take in mind the individuals' character, culture, and background. it only works when simply adressing questions of policy.

-values and morals shift our thinking and are nonexistent in the FP.
Term
definition: groupthink
Definition
a mode of thinking that people engage in when they are deeply involved in a cohesive-in group when the member's striving for unanimity overrides their motivation to realistically appraise courses of action.

groupthink is ALWAYS considered negative.
Term
name the symptoms of groupthink
Definition
1. illusion of invulnerability
2. beliefs in groups immorality
3. tendency to hold shared stereotypes
4. problems or failure are explained away by collective rationalizations.
5. individuals who doubt the group are self-censored.
6. pressure on dissenters
7. mindguards
Term
suggestions for avoiding groupthink
Definition
-follow the 4 steps of functional perspective.
focus solely on policy decisions (no disruptive communication - if so try to counteract)
- bring in third party consultant to guide decision making and evaluate/reevaluate process
- constantly reevaluate own progress with the original desired outcome in mind.
Term
what does speech codes theory attempt to understand?
Definition
how communities get along, and how we understand what cultures value and believe through their talk.
Term
how do speech code theorists conduct experiments?
Definition
ethnography and participant observation
Term
brief history of ethnography
Definition
1962
Dell Hymes
Gap between what was studied in linguistics and what was studied in anthropology. IMPORTANT to remember, that culture does not equal geography.
Term
Who is the main speech code theorist discussed in lecture?
Definition
Gerry Philipsen studied 2 communities.
Term
what are the two communities that philipsen studied and what codes did they posses?
Definition
Nacirema - the american code of dignity (individualistic)

Teamsterville - code of honor, hierarchy of social class.
Term
importance of terms and meanings in a speech code
Definition
what are the words that are meaningful to the people who share a speech code. and how do meanings differ (even if it is the same term) across speech codes?
Term
How did philipsen find out that communication was a culturally specific term?
Definition
In the Nacirema, communication was described as really talking, supportive, open communication.

In teamsterville communication was described as small talk, or normal chit chat.
Term
premise: definition
Definition
a premise is a generalized statement of belief or value.
Term
belief: definition
Definition
what is/what can be/attribute/existence/possibility
Term
value: definition
Definition
whether something is considered good/bad right or wrong.
Term
rule: definition
Definition
a prescription for how to act under specific circumstances which has some degree of force in a particular social group.
Term
Prop 1:

Wherever there is a distinct ________ there is a distinct _______.
Definition
culture; speech code


(code of dignity/code of honor)
Term
prop 2:

In any given speech community, _________ codes are deployed.
Definition
multiple
Term
prop 3:

a speech code involves a culturally distint _________, _________, ____________.
Definition
psychology, sociology, and rhetoric.
Term
prop 4:

the _______ of speaking depends on speech codes used by speakers and listeners to ________ and ________ their communication.
Definition
significance; create; interpret.
Term
prop 5:

the _______, _______, and ________, of a speech code are inextricably woven into speaking itself.
Definition
terms, rules, and premises.
Term
prop 6:

Thoughtful use of a speech code can predict how the audience is going _________, _________, __________ what is being said.
Definition
interpret; understand; value
Term
what were the two codes used in Coutu's extended example.
Definition
Code of Rationality; Code of Spirituality.
Term
What were some of the terms used in the

Code of Rationality?

Code of spirituality?
Definition
debate/discussion

faith/moral
Term
FNT: Face: definition(s)
Definition
1. metaphor for outward public self image

2. The projected image of one's self in a relational situation.

3. The public self-image that every member of society wants to claim for himself or herself.
Term
Facework: definition
Definition
specific verbal and non-verbal messages that help to maintain or restore face loss and to uphold and honor face gain.
Term
self-construal: definition
Definition
the degree to which people percieve themselves as relatively autonomous from, or connected to others. (ie. whether you function in your culture as independent or interdependent)
Term
mutual face: definition
Definition
an equal concern for both parties' image, as well as the public image of the relationship.

-example: not getting in a fight in a public place if in a relationship
Term
what are two face maintenance strategies?
Definition
Face-restoration and face-giving.
Term
face-restoration: definition
Definition
facework strategy used to stake out a unique place in life, preserve autonomy, and defend against loss of personal freedom.

individualistic
Term
face-giving: definition
Definition
facework strategy used to defend and support another's need for inclusion.

collectivistic
Term
what are the original 5 conflict strategies/styles?

what are the three added by Tiny Toomy and Oetzel.
Definition
obliging, avoiding, compromise, thrid party help, integration.

passive aggression, emotional expression, domination
Term
what are some of the criticisms of face negotiation theory?
Definition
Ting toomey used people's own self construals of themselves in the data (people may perceive themselves as more or less independent/interdependent than they actually stand in society)
Term
what are phenomenological theories most interested in?
Definition
They way we experience eachother and the world through dialogue.
Term
what are the two components of narrative rationality?
Definition
Coherence and fidelity
Term
what are the three characteristics of groups? (how we know a group is a group)
Definition
interdependence.
shared patterns of behavior.
collective identiy.
Term
in what stage of the functional perspective do group members decide on criteria for juding their final solutions?
Definition
goal setting.
Term
what three conflict strategies are most common to individualistic societies.
Definition
dominating, passive agressive, emotional expression.
Term
what are the three components of a culturally distinctive speech code?
Definition
psychology, sociology, rhetoric
Term
in groupthink, the leaders and key members of the group are protected by whom?
Definition
mindguards
Term
what type of speech is concerned with establishing future policy?
Definition
deliberative (political)
Term
which communication tradition is most interested in the cause and effect of communication behaviors?
Definition
socio psychological
Term
forensic speaking is concerned with _____________.
Definition
guilt or innocence
Term
which communication tradition is most interested in how the social order is created, realized, sustained, and transformed?
Definition
critical tradition.
Term
name the canon of rhetorical primarily concerned with the kind of language the speaker uses.
Definition
style
Term
which of the five canons of rhetoric is primarily concerned with organization?
Definition
arrangement
Term
name the canon of rhetorical primarily concerned with constructing an argument.
Definition
invention.
Term
social scientists are more concerned with what ______ while interpretive scholars are more concerned with what _______.
Definition
is; could be/should be
Term
What are two illusions of groups engaged in groupthink?
Definition
illusion of unanimity
illusion of invulnerability
Term
name one critique of speech codes theory
Definition
it generalizes across cultures
divides the world into cultural clusters
Term
which conflict strategy involves giving into the wishes of someone else?
Definition
obliging
Term
why group members do not seek out alternative courses of action, according to the definition
Definition
rationalizing away problems, collective stereotypes/mindsets, stifle dissent, self censorship
Term
what is the ultimate test of a story's coherence?
Definition
comparing it to stories with a similar theme
Term
Rhetoric is the _________ in each case of the available means of __________
Definition
discovery; persuasion
Term
When someone engages in behaviors that promote personal goals in small groups, what role is he/she playing?
Definition
negative role
Term
what do interpretive theorists value most?
Definition
effective participation, scholarship
Term
what do scientific theorists value most?
Definition
value free research, objectivity
Term
purpose of interpretive theory
Definition
interpreting individual texts
Term
purpose of scientific theory
Definition
finding universal laws
Term
what is a paradigm?
Definition
conceptual framework. "a universal model that calls for people to view events through a common interpretive lens"
Term
we make decisions on the basis of good reason which vary depending on ___________, ___________, and _____________
Definition
communication situation; media; genre (philosphical, technical, thetorical, artistic)
Term
In the rational world paradigm, the type of __________ _________ determines the ___________ of our argument.
Definition
speaking situation (legal, scientific, legislative); course
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