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Communications Chapter 3
interpersonal communications ch 3
35
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Undergraduate 1
10/21/2008

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Term
perception
Definition
process of experiencing your world and making sense out of what you experience
Term
selective perception
Definition
seeing hearing or making sense of the world through our personality, beliefs, attitudes, hopes, fears, and culture.
Term
selective attention
Definition
process of focusing on a specific stimuli and ignoring others.
Term
selective exposure
Definition
put ourselves in situations that reinforce our attitudes, beliefs, values, or behaviors.
Term
selective recall
Definition
we remember the things that we want to remember, and forget or repress things that are pleasant, uncomfortable, or unimportant to us.
Term
thin slicing
Definition
Observing a small sample of someone’s behavior and then making a generalization about what the person is like.
Term
superimposing
Definition
to place a familiar structure on information you select.
Term
punctuation
Definition
process of making sense out of stimuli by grouping, dividing, organizing, separating, and categorizing information.
Term
interpreting
Definition
make sense of the stimuli that you see
Term
passive perception
Definition
perception that occurs without conscious effort, but simply because your senses are in operation
Term
active perception
Definition
Perception that occurs because you seek out specific information through intentional observation and questioning
Term
impressions
Definition
collections of perceptions about others that you maintain and use to interpret their behaviors
Term
impression formation theory
Definition
theory that explains how you develop perceptions about people and how you maintain and use those perceptions to interpret their behaviors
Term
primacy effect
Definition
Tendency to attend to the first pieces of information observed about another person in order to form an impression
Term
recency effect
Definition
Tendency to attend to the most recent information observed about another person in order to form or modify an impression
Term
implicit personality theory
Definition
Your unique set of beliefs and hypotheses about what people are like
Term
construct
Definition
Bipolar quality used to classify people
Term
halo effect
Definition
Attributing a variety of positive qualities to those you like
Term
horn effect
Definition
Attributing a variety of negative qualities to those you dislike
Term
attribution theory
Definition
Theory that explains how you generate explanations for people’s behaviors
Term
casual attribution theory
Definition
Theory of attribution that identifies the cause of a person’s actions as circumstance, a stimulus, or the person him/herself
Term
standpoint theory
Definition
We interpret the behavior of others through the lens of our own social position, power, or cultural background.
Term
ignoring information
Definition
We don’t focus on important information because we give too much weight to obvious and superficial information
Term
overgeneralizing
Definition
We treat small amounts of information as if they were highly representative
Term
oversimplifying
Definition
We prefer simple explanations to complex ones
Term
stereotyping
Definition
We allow our pre-existing rigid expectations about others to influence our perceptions
Term
imposing consistency
Definition
We overestimate the consistency and constancy of other’s behavior.
Term
focusing on the negative
Definition
We give more weight to negative information than to positive information
Term
blaming
Definition
We are more likely to believe that others are to blame when things go wrong than to assume that the cause of the problem was beyond their control
Term
fundamental attribution error
Definition
Error that arises from attributing another person’s behavior to internal, controllable causes rather than to external, uncontrollable causes.
Term
avoiding responsibility
Definition
We save face by believing that other people, not ourselves, are the cause of problems; when things go right, its because of our skills and abilities rather than the help from others.
Term
self-serving bias
Definition
tendency to perceive our own behavior as more positive than other’s behavior.
Term
be mindful
Definition
conscious of what you are doing, thinking and sensing at any given moment.
Term
indirect perception checking
Definition
seeking additional information to confirm or refute interpretations you are making through passive perception such as observing and listening
Term
direct perception checking
Definition
asking for confirmation from the observed person of an interpretation or a perception about him or her.
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