Term
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Definition
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Term
| What does CMOS stand for? |
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Definition
| Complimentary Metal Oxide SemiConductor |
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Term
| What does BIOS stand for? |
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Definition
| Basic Input Output System |
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Term
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Definition
| Peripheral Comonent Interconnect? |
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Term
| USB, Firewire and PCIe are all examples of what technology? |
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Definition
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Term
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Definition
| Accelerated Graphics Port |
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Term
| The faster PCIe slots connect directly to the MCH, otherwise known as the ? |
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Definition
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Term
| The lesser PCIe slots connect to ? |
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Definition
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Term
| PCIe rates for version 1, 2 and 3 are? |
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Definition
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Term
| PCIe x 16 version 1 and 2 speeds are? |
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Definition
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Term
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Definition
| Personal computer Memory card International Association |
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Term
| How fast does IEEE 1394a (Firewir I.link) move data? |
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Definition
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Term
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Definition
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Term
| Name the 4 types of Motherboards.. |
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Definition
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Term
| What type of battery does the CMOS use? |
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Definition
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Term
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Definition
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Term
| How does LGA differ from the older PGA style cpu sockets? |
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Definition
| Land Grid Array sockets use lands that protrude out and touch the cpus contact points instead of Pin Grid Array cpus which the pins are placed insie the holes of the socket. |
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Term
| what is hyper threading used for? |
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Definition
| It enables a single CPU to accept and calculate two independent sets of instructions simultaneously, simulating two CPUS. |
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Term
| What is the power consumption of CPUS called? |
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Definition
| TDP - Thermal design point. It signifies the maximum power that the computers cooling system needs to dissipate heat generated by the CPU. |
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Term
| What does SRAM stand for? |
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Definition
| Static Random-Access memory. Faster than Dram and it doesn't need refreshing. Usually found in CPUs for cache. |
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Term
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Definition
| Dynamic random-access memory, needs refreshing andneeds constant power to maintain memory. |
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Term
| what is a unique character of SDRAM? |
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Definition
| It is DRAM that is synchronized with the base clock of the motherboard. |
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Term
| What are the typical SDRAM speeds? |
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Definition
| 66Mhz, 100mhz, and 133Mhz |
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Term
| Today's ram is typically? |
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Definition
DDR SDRAM. Like Sdram, it is synchronized to the memory clock but it moves twice the data at the clock speed.
calculating ddr: clock speed x bytes x 2
example 100mhz x 8 x 2 = 16000MBs |
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Term
| How many pins are in Sdram, DDR and DDR2? |
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Definition
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Term
| What's the difference between DDR2 and DDR3 ram? |
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Definition
| both have 240 pins, but DDR3 is twice as fast and more efficient on lower power and voltage. |
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Term
| What does CAS stand for and what's it's alternative name? |
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Definition
| Column Address Strobe (aka Memory latency) occurs when a memory controller tries to access data from a memory module. The higher the CAS the slower the delay will be. |
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Term
| What technology divides the RAM slots into colors? |
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Definition
Dual Channel.
Combines two banks of 64 to create 1 at 128 |
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Term
What is the purpose of the MCH?
(Memory Controller Hub) |
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Definition
| it is in charge of storing and retrieving data to and from RAM. |
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Term
| What does GPF stand for and what is it? |
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Definition
| General Protection Fault Error. It's when programs are trying to access the same ram/memory which results in this error. |
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Term
| What should you use to keep the ac outlet voltage steady and "clean"? |
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Definition
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Term
| True or False: You can attach a surge protector or power strip to one of the recepticles in the UPS? |
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Definition
| False. It could over load the UPS making devices turn off faster since more are attached after power failure. |
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Term
| Name the 4 types of power connectors on a power supply? |
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Definition
| Molex, Mini (floppy), Sata and pCIe. |
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Term
| The red wire on the molex connector retains what voltage? |
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Definition
| 5 volts and the yellow is 12. |
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Term
| What connector is used to connect to a IDE drive? |
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Definition
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Term
| Which ATX Power supply connector contains both 20 pin and the 4 pin connector resulting a 24 pin connector? |
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Definition
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Term
| What are the parts inside the HDD? |
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Definition
| Platter, Spindle, Read/Write Head, Actuator Arm/Actuator Axis, and Actuator. |
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Term
| How many pins are the Power connectors to a SATA and pins on the Data Connectors? |
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Definition
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Term
| What are the data rates on Sata 1.5 and 3.0? |
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Definition
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Term
| Newer SCSI chains can support up to __ devices. |
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Definition
| 16. 0-15 and controller normally gets ID 7. must be terminated. |
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Term
| Older SCSI versions were based on Parallel but the new ones are based on Serial and hold up to 16 devices. What does SAS SCSI stand for? |
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Definition
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Term
| What are the minimum requirements to install Windows Vista? |
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Definition
800 mhz, 512mb, 15gb (20 gig partition)
dvd or cd rom drive. |
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Term
| What command helps you prep the system incase you create a system image? |
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Definition
c:\Windows\System32\Sysprep\Sysprep
Creates a uniqu SID and makes other changes as needed to the network configuration of the system. |
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Term
| What does the command line Winsat.exe do? |
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Definition
It runs an assessment of the system.
winsat formal will run a full test of the system while winsat cpu will only do the cpu |
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Term
| Where are some of the error logs stored? |
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Definition
c:\windows\panther
c:\windows\inf
c:\windows\performance\wisat |
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Term
| what's the value of the setuperr.log file in c:\Windows\Panther |
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Definition
| It contains info about setup errors during the installation. Start with this file when troubleshooting. File size of 0 means no errors. |
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Term
| What does setupact.log show? |
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Definition
| Contains information about setup actions during the installation. |
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Term
| What log files are used for installation in Windows xp? |
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Definition
c:\windows\setuperr.log
c:\windows\setuplog.txt |
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Term
| In windows vista, how do you change the start menu to look like the classic menu? |
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Definition
| Right click on the task bar and select properties, select Start Menu and select classic menu. |
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Term
| How do you start the Microsoft Management Console Snap-In Control file, also known as a Microsoft Console at the run cmd? |
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Definition
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Term
| How do you open a Microsoft Management Console at the run prompt? |
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Definition
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Term
| How can you open up the system properties hardware tab from the run command? |
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Definition
| systempropertieshardware.exe |
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Term
| How can you get to the device manager from the search bar or cmd prompt? |
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Definition
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Term
| How do you update a driver in the device manager? |
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Definition
| Right click on the device and select update / disable or install / scan for hardware changes.. |
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Term
| How can you open the System Information Tool in windows vista/7? |
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Definition
| in the search bar or cmd prompt, type "msinfo32.exe" |
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Term
| How can you check direct x drivers? |
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Definition
| dxdiag at the cmd or search prompt. |
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Term
| True or False: You can hot-swap a USB device? |
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Definition
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Term
| how can you start the task manager? |
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Definition
Ctrl+alt+Esc
Ctrl+alt+del
right click on the taskbar
run prompt type "taskmgr" |
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Term
| Where is the pagefile.sys file located? |
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Definition
c:\
Remember to unhide hidden files in order to see it. |
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Term
| How can you optimize your virtual ram? |
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Definition
| You can increase the size, you can copy it over to a different volume altogether or you can even stripe it across several volumes in a raid array. |
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Term
| Where do you go to change the virtual ram? |
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Definition
| Right click on Computer, select Advanced System Settings, select Performance tab, then select Virtual button named "change" |
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Term
| How do you start services in Windows Vista/7? |
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Definition
| net start [service] from a cmd prompt |
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Term
| How do you enable Hibernation in windows vista from the cmd line? |
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Definition
powercfg.exe/hiberate on
turns it on. |
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Term
| How do you disable hibernation from the commandline in Windows Vista? |
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Definition
| powercfg.exe/hibernation off |
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Term
| What is the difference between Standby (sleep) and hibernate? |
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Definition
| Standby puts the computer into a powered down state, keeping the programs info in ram and the processor is still running. Hibernation effectively shuts the computer off but writes the ram into a file called the hiberfil.sys. |
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Term
| How can you transfer the user's "state" in windows vista? |
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Definition
| search prompt type "windows easy transfer". The user state is the user's photos, emails, settings, etc. |
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Term
| what are the 5 Registry Hives? |
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Definition
Hkey_Classes_Root
Hkey_Local_Machine
Hkey_Current_User
Hkey_User
Hkey_Current_Config |
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Term
| What does Hkey_Classes_Root do? |
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Definition
| Stores info about applications file associates and Object linking and Embedding. (OLE) |
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Term
| What is Hkey_Current_User |
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Definition
| Stores settings of the current user logged in. |
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Term
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Definition
| Stores data corresponding to all users who have ever logged on to the computer. |
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Term
| What is Hkey_Local_Machine |
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Definition
| Stores hardware and software settings to the specific computer. |
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Term
| What is Hkey_Current_Config |
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Definition
| Contais information that is gathered every time the computer starts up |
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Term
| How do you send a Remote Assistance invitation in Windows Vista? |
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Definition
| Start - Help and Support button and then selecting Windows Remote Assistance link. |
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Term
| Whats the difference between Remote Assistance and Remote Desktop? |
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Definition
| Remote Assistance invites someone you trust to work on your computer where as Remote Desktop physically takes control of the user's computer. |
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Term
| %systemroot% is also known as what? |
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Definition
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Term
| Where are the core operating system files located? |
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Definition
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Term
| Where is the boot configuration data stored at? |
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Definition
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Term
| Where are offline files located? |
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Definition
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Term
| What takes place of windows NTLDR in windows Vista? |
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Definition
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Term
| What is Vista's successor to boot.ini? |
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Definition
| bcd (boot configuration data) |
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Term
| What 3 files are required to start Windows XP? |
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Definition
| Ntldr, boot.ini and Ntdetect.com |
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Term
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Definition
| formerly chdir, mkdir, and rmdir |
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Term
| how can you create 3 directories or more in one command line? |
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Definition
| md folder1; folder2; folder3; |
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Term
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Definition
| Striping. no fault 2 disks minimum |
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Term
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Definition
| Mirroring. fault tolerant: yes: minimum 2 |
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Term
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Definition
| disk striping with parity, fault tolerant yes: 3 minimum |
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Term
| What are theAdvanced Boot Options? |
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Definition
Safe mode
Safe Mode with networking
Safe Mode with Command Prompt
Enable Boot logging
Enable Low-resolution video
Last Known Good Configuration
Directory Services Restore Mode
Debugging Mode
Disable Automtic system on System failure
Disable Driver signature enforcement (Vista Only)
Start Windows Normally |
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Term
What boot option does "Disable automatic system on system failure" do?
(Vista only) |
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Definition
| Prevents Windows from automatically restarting if an error causes Windows to fail. |
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Term
| What does disable driver signature enforcement on Vista's Advanced boot options do? |
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Definition
| Enables drivers containing imporoper signatures to be installed. |
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Term
| Advanced boot options: What does Directory Services Restore Mode do? |
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Definition
| restores a domain controllers active directory. Even though it's listed, it's not used in windows vista/xp/2000. useful for servers. |
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Term
| What does WinRE stand for? |
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Definition
| Windows Recovery Environment |
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Term
| If you install WinRE onto a special area of the hard drive you will see what option in the Boot Options? |
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Definition
Repair your computer.
If it wasn't installed, you'll boot to your DVD and run it from there. |
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Term
| What are the 5 options available when you boot to the WinRE System Recovery menu? |
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Definition
Startup-Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command prompt |
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Term
| How can you repair a missing or corrupt windows boot manager (bootmgr) or bcd in windows vista / 7 startup repair? |
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Definition
1) Select Starup Repair Option
2) Command prompt: type
bootrec /rebuildcd |
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Term
| What option starts the system with a minimal set of drivers? |
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Definition
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Term
| What tool should be used if a person wanted to do Startup Repair in Windows Vista? |
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Definition
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Term
| What switch should be ued to install the Recovery Console to a hard drive? |
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Definition
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Term
| What command repairs the bootmgr.exe file in Windows Vista? |
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Definition
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Term
| What tool should be used to fix the NTLDR if it is missing or corrupt? |
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Definition
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Term
| What does a RED X mean on a device ? |
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Definition
| That it has been disabled. |
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Term
| Name the 3 types of logs generated by the Event Viewer? |
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Definition
| Security, Application and System |
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Term
| Name the first 3 steps of troubleshooting? |
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Definition
Identify the problem.
Establish a theory of probable cause
Test the theory |
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Term
| Name the last 3 steps of troubleshooting? |
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Definition
Establish a plan of action to resolve the probelm and implement the solution
Verify
Document |
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Term
| What does a yellow exclamation mean in the device manager? |
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Definition
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Term
| Which log file in the Event Viewer contains information concerning auditng? |
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Definition
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|
Term
| What is the result of a Stop Error? |
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Definition
| BSOD - BLUE SCREEN OF DEEEAATTTHHH!! |
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Term
| What tools could be used to restore a computer? |
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Definition
Complete PC Backup
ASR (automatic system restore)
System Restore |
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Term
| What is a utility that checks protected system files? |
|
Definition
sfc /scannow
sfc /scanonce checks your protected files at the beginning of your next startup |
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Term
| what commandline tool is the Windows counterpart of the disk management program? |
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Definition
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Term
| what command line tool can you use to copy large amounts of data ? |
|
Definition
xcopy d:\*.*/e/f e:\
e switch = folders and subs copied
f switch = full source / dest 2 b copied |
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Term
| what command line tool allows you to edit or create text files? |
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Definition
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Term
| what does the term ARC stand for? |
|
Definition
Advanced RISC computing path
multi(0)disk(0)rdisk(0)partition(1)\Windows="Windows xp" /fastdetect /noexecute=optin example |
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Term
| What can you do in a command line with the file "ntoskrnl.ex_" ? |
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Definition
c:>expand d:\i386\ntoskrnl.ex_ c:\windows\system32\ntoskrnl.exe
DECOMPRESSES ex_ files!! :) |
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Term
| In vista what are the 4 bootrec command options? |
|
Definition
bootrec /fixboot
bootrec /fixmbr
bootrec /rebuildbcd
bootrec /ScanOs |
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Term
| A stuck key error can usually make the bios give you what kind of error number? |
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Definition
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|
Term
| an LCD screen on a notepad gets it's power from what? |
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Definition
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|
Term
| How can you tell lamp / inverter in a lcd has burnt out on a lamp top? |
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Definition
| shine a flash light onto the screen, if you can see windows, then you know the inverter/lamp is bad. |
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Term
| What is PC CARD Type 1 used for? |
|
Definition
3.3 mm thick
RAM, FLASH MEMORY 20MB/s |
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Term
| What is PC Card Type II used for |
|
Definition
5mm thick
Network Adapters, modems |
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Term
| What is PC Card Type III used for? |
|
Definition
|
|
Term
|
Definition
PCI Peripheral Component Interconnect
PCIe PCI Express
AGP Accelerated Graphics Port |
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Term
| Name the 5 video connector types: |
|
Definition
VGA - Video Graphics Array
DVI - Digital Visual Interface
HDMI - Hi Def Multimedia Interface
S-Video
Component/RGB |
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Term
| What type of ram is found in most video cards today? |
|
Definition
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|
Term
| Video card ram is also known as GDDR which stands for? |
|
Definition
| Graphics Double Data Rate |
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Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
| Thin Film Transistor (active matrix display used in most LCDs today) |
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Term
| How do you change the resolution in Windows Vista/7? |
|
Definition
| Right click on the screen and select Personalize. Click Display Settings and then Advanced settings and click the Monitor. |
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Term
| How do you change the dislay in Windows Xp? |
|
Definition
| Right click the desktop and select properties |
|
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Term
|
Definition
| In Windows, it extends the view across several monitors. |
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Term
| What is the blue input used for on the soundcard? |
|
Definition
|
|
Term
| What is the Green input used for on a sound card? |
|
Definition
|
|
Term
| What is the black input on a sound card used for? |
|
Definition
| Surround sound speakers (back) |
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|
Term
| What is the grey input used for on a sound card? |
|
Definition
| Output for surround sound 7.1 |
|
|
Term
| What is the orange input used for on a sound card? |
|
Definition
|
|
Term
| What is the pink input on a soundcard used for? |
|
Definition
|
|
Term
| What standard is followed by most sound card manufacturers for the colors of the 1/8 mini-jacks |
|
Definition
|
|
Term
| What is the speed of a USB 2.0 |
|
Definition
|
|
Term
| What is the maximum amount of usb devices on a pc? |
|
Definition
|
|
Term
| What type of USB connector is normally found on a desktop or laptop pc? |
|
Definition
|
|
Term
| What is the maximum speed of a ieee 1394a ? |
|
Definition
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