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CRFA 10-060 Most Asked Questions
Career Recruiting Force Academy 10-060
40
Other
Professional
09/09/2010

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Term
What are the responsibilities of the Operations Department (N3)?
Definition
manages programs for the recruitment of men and women for enlisted, officer, and reserve components. manages implementation of recruiting programs, policies, and procedures.  Implements and adjusts recruiting program goals.
Term
What are the responsibilities of Plans, Analysis, and Research Department (N5)?
Definition
develops strategic plans in support of recruiting plans and policies.  Monitors Recruiting Production to ensure targets are met.  Estimates the impact of policy changes.
Term
What are the responsibilities of the Training and Quality Assurance Department (N7)?
Definition
Plans, directs, controls, and coordinates all recruiting orientation and follow-on training for enlisted, officer, and CRF.  Conducts scheduled quality assurance inspections, F/U Inspections, and training assist visits
Term
What are the responsibilities of the XO and who does he report to?
Definition
Second in command, and is responsible for coordination and supervision of the District and is assigned as the Training Officer.  Reports to the CO
Term
What are the responsibilities of the OPS-O and who does he report to?
Definition
for the oversight of the districts Enlisted and Officer production as directed by the CO
Term
What are the responsibilities of the EPO and who does he report to?
Definition
Is directly responsible to the CO for all functions assigned to the Enlisted Programs Department
Term
What are the responsibilities of the CR and who does he report to?
Definition
Works directly for the EPO and functions in the traditional role of the Senior CRF.  Responsibilities include but are not limited to the overall production of the Dist.  
Term
What are the responsibilities of the RINC and who does he report to?
Definition
Works directly for the ZS and is directly responsible to the ZS for the production of assigned recruiters for the overall mission of the STA. Frontline manager of the DEP and responsible for ensuring all programs are followed
Term
What is the definition of Fraternization?
Definition
personal relationships that are unduly familiar between recruiting personnel, prospects, applicants, DEP, and future sailors are prohibited for a period of one year from the date they express loss of interest
Term
What is the def of sexual harassment and what must be present?
Definition
is a from of sex discrimination that involves sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature.  Must be unwelcome behavior, sexual in nature, and must occur in or impact the work
Term
What is the purpose of the PRT events?
Definition
1) provide members with goals to promote basic physical fitness, health, and readiness 2) provides CO's a means of assessing the general fitness of their command
Term
What are the components of the PRT?
Definition
Flexibility, muscular endurance, and cardiovascular endurance
Term
What is the amount of time allowed between PRT events?
Definition
At least 2 min but no more than 15 min
Term
How long is an applicant rejected for per pound over?
Definition
4 days for ever 1lb increment
Term
What are the 4 components of exercising?
Definition
Warm-up, stretching, aerobic exercise, and cool down
Term
What are the 4 components needed to lost weight effectively?
Definition
moderate calorie restriction, regular aerobic exercise combined with strength training, low fat/high fiber diet, behavior/lifestyle change
Term
According to the food pyramid what % should you eat of each food category?
Definition

Sweets: no more than 25%

Proteins:  no more than 10-35%

Fats:  no more than 20-35%

Carbs no more that 45-65%

Term
What is a need?
Definition
A desire to improve or accomplish something
Term
What is a feature?
Definition
A characteristic of a product or organization
Term
What is a benefit?
Definition
What a feature means to an applicant
Term
What is an opportunity?
Definition
The potention for your product or organization to improve or accomplish something
Term
What is the goal of an opening
Definition
to agree on what will be covered or accomplished
Term
What are the steps of an opening?
Definition
Propose the agenda, state the value to the customer, and check for acceptance
Term
What is the goal of probing?
Definition
to build a clear, complete, mutual understanding of the applicants needs
Term
What are the different types of probes?
Definition

Open-encourages a free response

Closed: limits to: yes/no, a choice among alternatives you provide, or a single often quantifiable fact

Term
What is the goal of supporting?
Definition
To help an applicant understand specifically how you can satisfy a need
Term
when do you support?
Definition
when the customer has expressed a need, you both clearly understand the need, you know how your product or organization can address the need
Term
What are the steps of supporting?
Definition
Acknowledge, describe relevant features/benefits, check for acceptance
Term
What is the goal of closing?
Definition
to agree on the appropriate next steps for both you an the customer
Term
What are the steps of a closing?
Definition
Review previously accepted benefits, propose next steps for you and the customer, check for acceptance
Term
When do you experience indifference?
Definition
When an applicant expresses satisfaction with their current circumstances
Term
What are the steps to overcome an indifference?
Definition
Acknowledge, Request permission to probe, probe to explore the circumstances for opportunities and effects, and confirm the existence of a need
Term
When do you experience a misunderstanding?
Definition
When an applicant has a concern because they think you can't provide a particular feature/benefit that you can provide.  Can occur at any time.
Term
What are the steps of a misunderstanding?
Definition
Probe to understand the concern, confirm the need behind a concern, and support the need
Term
When do you experience a drawback?
Definition
When an applicant is dissatisfied with the presence or absence of a feat/benefit
Term
What are the steps to resolving a drawback?
Definition
Probe to understand the concern, ack the concern, refocus on the bigger picture, outweigh with previously accepted benefits, check for acceptance
Term
Leadership is defined as what?
Definition
the position of office of a leader
Term
A "leader" is defined as what?
Definition
One that leads/guides the principle performer 
Term
What 4 basic elements should be included in a PLP?
Definition
Your personal values, how you will carry out your responsibilities, what your priorities are, and what do you expect of your people?
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