Shared Flashcard Set

Details

D-01/D-03
Selection & Promotion Performance Appraisals
47
Other
Professional
04/24/2009

Additional Other Flashcards

 


 

Cards

Term

 

 

Human Resource Management

Definition

 

 

The direction of organizational systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.

Term

 

 

Culture of the Organization

 

Definition

 

 

 

The set of key values, beliefs, understandings, and norms shared by members of an organization.

Term

 

 

 

Mentoring

Definition

 

§         Enhances law enforcement recruitment and retention.

§         Essential function in development of the next generation of police leaders.

§         Used to effectively recruit and retain new employees.

 

Term

 

 

 

Mentoring Program Goals

Definition

 

§         Provide a welcoming atmosphere that will anchor the new employee to the organization.

§         Provide a career development mentoring process to help employees identify and map out career targets.

§         Begin a mentoring program that ensures the continuity and quality of the next generation of police leaders.

§         Successful leaders are often successful mentors.

 

Term

 

 

Baby Boomers

Definition

 

  • Driven
  • Good team player
  • Fear of change
  • Judges others who sees things differently
Term

 

 

 

Generation X

Definition

§         Independent

§         Creative

§         Adaptive

§         Careful with loyalty and commitment

Term

 

 

 

Generation Y

Definition

 

§         Optimistic

§         Need supervision and structure

§         Deal well with change because they see it as an opportunity

 

Term

 

 

 

Americans with Disabilities Act

 

Definition

 

States that Discrimination is prohibited against those who can perform essential job functions.

Term

 

 

Developing a Job analysis

 

Definition

 

 

Tells us and gives us the employee specifications and job descriptions.

Term

 

 

 

Workflow Analysis

Definition

 

 

...is how work flows through the organization. You want to look at quality, quantity and the activities that lead to the outputs.

Term

 

 

 

Job Design

Definition

 

 

 

Dividing up the organizations work into jobs in order to utilize employee capabilities.

Term

 

 

 

Job Enlargement

Definition

 

 

 

 

Broadening the scope of a job by expanding the number of different tasks to be performed.

Term

 

 

Compressed Work-Week

Definition

 

 

A full week’s work is accomplished in fewer than 5 work days at 8-hours days.

Term

 

 

 

Flextime

Definition

 

 

When employees work a set number of hours a day but vary starting and ending times.

Term

 

 

 

Task-Based Job Analysis

Definition

 

§         A Task is Identifiable work activities comprised of motions.

§         A Duty is a larger work segment composed of several tasks.

§         Responsibilities are obligations to perform certain tasks/duties.

 

Term

 

 

 

Competency-Based Job Analysis

Definition

§         Considers how knowledge skills are used.

§         Competencies are individual capabilities that can be linked to enhanced performance by persons/teams.

Term

 

 

Reasons to do a Job-Task analysis...

Definition

 

§         Recruitment strategies

§         Performance evaluations

§         Employee disciplinary actions

§         Evidence for legal challenges

§         Employee pay practices

 

Term

 

 

Most Common Methods for Job Task Analysis:

Definition

 

§         Observation 

§         Employee Diary/Log

§         Interviewing

§         Questionnaire

§         Computerized System

 

Term

 

 

 

O*Net On-Line

Definition

 

 

Takes a lot of data and transforms it into a usable form.

Term

 

 

 

Behavioral aspects of Job Analysis:

Definition

1.      Can be threatening to managers/employees if differences exist between what’s being done and what should be done. 

2.      Inflation of job titles. 

3.      Employee and managerial anxieties. 

§         Limit managers flexibility

§         Written restrictions limit employees

Term

 

 

 

Job analysis and the ADA:

Definition

§         Requires that the organization identify the essential job functions and maintain current and accurate job descriptions.

 

§         Marginal Job Functions are duties that are part of the job.

Term

 

 

Elements of a Job Description:

Definition

 

 

      Job Specifications – qualifications needed to perform job satisfactorily. KSA’s, education, physical requirements, other working conditions. (IMPORTANT → also provides info to determine accommodations that might be necessary under ADA).

Term

 

 

1978 Uniform Selection Guidelines:

Definition

 

 

Must make it clear that HR requirements must be tied to specific job-related factors.

Term

 

 

Job Related Validation Approach

Definition

 

 

     Every factor used to make employment related decisions must be shown to be job related.

Term

 

 

Selection Criterion

Definition

 

 

is the characteristics the person must have to do the job successfully.

Term

 

 

Predictor

Definition

 

 is the measurable or visible indicators of the criterion.

Term

 

 

Validity

Definition

 

 

The degree to which there is a correlation between the predictor and the job performance.

Term

 

 

Realistic Job Preview

Definition

 

 

A realistic description of job requirements and expectations for employee’s self assessment.

Term

 

 

Cognitive Ability Test

Definition

 

 

Measures individuals thinking, memory, reasoning, verbal, math abilities. 

Term

 

 

 

Psychomotor Test

Definition

 

 

 Measures person’s dexterity, hand-eye coordination, arm hand steadiness, and others (it stalls you).

Term

 

 

 

Personality Test

Definition

 

 

 

Can be used if there is a solid job-related link.

Term

 

 

Problems the interview should avoid:

Definition

 

§         Negative Emphasis - Unfavorable information about applicant is biggest factor in interviewer’s decision. 

  • Biases and Stereotypes – To favor or select people they perceive to be similar to them.
Term

 

 

 

Sources of Background Information:

Definition

 

PERSONAL REFERENCES SUCH AS THOSE from relatives, clergy, friends are of little value and should NOT be used Instead, work-related references from previous employers and supervisors should be relied on.

Term

 

 

 

Value of Background Investigations:

Definition

 

1. REVEAL when applicants have misrepresented qualifications and backgrounds.

2. MOST common pieces of false information given are length of prior employment, past salary, criminal record, and former job title.

 

Term

 

 

 

FEDERAL Privacy Act of 1974 GOVERNMENT

Definition

 

 

 Employer must have a signed release from person before giving information about that person to someone else.

Term

 

 

Touchstone Value

 

Definition

 

 

 

Is what people say is important to them.

Term

 

 

 

Daily Values

 

 

 

Definition

 

 

 

How people actually spend their time and energy.

Term

 

 

 

Assessment Centers

Definition

Don’t evaluate key behaviors, but rather a person’s likelihood for general trait potential.

 

Assures that exercises reflect performance and behaviors that will be required on the job.

 

Must simulate actual working conditions.

 

Situational Exercises – It is essential that each aspect of the assessment center be conducted in the same manner so that all participants are provided with the same opportunities as those before and after them.

Term

 

 

Two purposes for evaluations:

Definition

 

 

  1. Administrative
  2. Developmental
Term

 

 

TYPES OF INFORMATION ABOUT HOW EMPLOYEES PERFORM JOBS:

Definition

 

Trait Based

 

Results Based

Term

 

 

360 degree Evaluation

 

 

 

Definition

 

 

§         MANY JOBS CROSS DEPARTMENTS, ORGANIZATIONS, GLOBAL BOUNDARIES.

§         THE PURPOSE IS TO CAPTURE EVALUATIONS OF THE EMPLOYEE IN DIFFERENT ROLES.

 

Term

 

 

 

Graphic Rating Scale

Definition

 

 

 

Allows rater to mark employee’s performance on a continuum.

Term

 

 

 

Recency

Definition

 

 

timing that was recent.

Term

 

 

Central Tendency

Definition

 

 

Everybody is the same.

Term

 

 

 

Critical Incident

Definition

 

MANAGER KEEPS WRITTEN RECORD OF BOTH HIGHLY FAVORABLE AND UNFAVORABLE ACTIONS PEROFORMED BY EMPLOYEE. WHEN CRITICAL INCIDENT OCCURS, MANAGER WRITES IT DOWN CAN BE USED WITH OTHER METHODS TO DOCUMENT RATINGS.

Term

 

 

 

Forced Distribution

Definition

 

 

RATINGS OF EMPLOYEES ARE DISTRIBUTED ALONG A BELL-SHAPED CURVE.

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