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F/M Ch7 Terms
Terms for chapter 7 of fundamentals of management
13
Management
Undergraduate 2
10/18/2012

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Term
organization change
Definition
any substantive modification to some part of the organization
Term
planned change
Definition
change that is designed and implemented in an orderly and timely fashion in anticipation of future events
Term
reactive change
Definition
a piecemeal response to circumstances as they develop
Term
enterprise resource planning (ERP)
Definition
a large-scale information system for integrating and synchronizing the many activities in the extended enterprise
Term
business process change (reengineering)
Definition
the radical redesign of all aspects of a business to achieve major gains in cost service, or time
Term
organization development (OD)
Definition
a planned effort that is organization-wide, and managed from the top, intended to increase organizational effectiveness and health through planned interventions in the organization's process, using behavioral science knowledge
Term
radical innovation
Definition
a new product, service, or technology that completely replaces an existing one
Term
incremental innovation
Definition
a new product, service, or technology that modifies an existing one
Term
technical innovation
Definition
a change in appearance or performance of a product or service or of the physical processes through which a product or service is manufactured
Term
managerial innovation
Definition
a change in the management process in an organization
Term
product innovation
Definition
a change in the physical characteristics or performance of an existing product or service or the creation of a new one
Term
process innovation
Definition
a change in the way a product or service is manufactured, created, or distributed
Term
intrapreneurs
Definition
similar to entrepreneurs except that they develop new businesses in the context of a large business
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