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skill variety task identity task significance autonomy |
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Abraham Maslow's Hierarchy of Needs (growth need Strengths) |
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top- Self actualization Ego Social Safety Last-Physiological |
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Model of Motivation: Who/What |
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E-Existance R-Relatedness G-Growth |
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Work Motivation Model: Who What |
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DAvid McClelland Learned Needs: Social Contract |
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Affiliation Achievement Power |
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Extrinsic (salary, Fringe benefits) Intrinsic (personal Achievement) |
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Communication consistent autonomy feedback trust |
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cooperation on behalf of the other party |
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emphasize both cooperation and assertiveness, goals maximize satisfaction on both parties |
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shared beliefs of how people should think + behave while working on a team |
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is a process where someone is talking to you repeat. |
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involves influencing others to act toward the attainments of a good. (using ethical behavior) |
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the ability to influence the behavior of others |
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Legitimate power reward power coercive power referent power explicit power |
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based on leaders formed positions in the company |
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based on teh leaders ability to satisfy followers needs in return for performance, the employee recieve some type of reward |
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based on the leaders ability of a leader to obtain compliance through fear of punishment |
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based on the followers personal identification will the leader |
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based on the leaders knowledge and experties |
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Behavioral models who/what |
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Douglas Mc Gregers theory X and theory Y |
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employees don't have any initiative, have to tell them what to do. |
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employees are hard workers and are cooperation, good citizens, respectful people |
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X-Concern for production y-Concern for people (1,1) impoverished style (1,9) Country club style (5.5)Middle of the road style (9,1) authority compered style) (9,9) team style |
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Situational leadership model who waht |
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hershey blanchard "Readiness" of followers A telling style- clear communications B selling styel- build employee confidence C supporting style- actively listening D delegating style- ready to handle any task within job description |
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what piece of legislation is considered to be the most importatnt law passed relating to discriminatino in the employment |
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title VII of civil rights act of 1964 |
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what legislation is responsible for setting the national minimum wage |
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Fair labor standards act 1938 |
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what legislation requires employers to provide a safe and healthful workplace |
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occupational safety and health act 1970 |
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which theory states that behavior is a function of consensuses either through rewards or punishments? |
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what is the name of the term when the positive reinforcement is removed following an occurrence? |
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in relationship to human resources what percent of large firms use export forcasting |
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who is the person responsible for the "two factor theory" of accountst engineers |
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what is the name of the term where a person engages in a behavior to avoid unpleasant consequences |
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what is the optimum number of goals that should be given for team goal setting |
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4 primary functions of a successful manager |
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planning organizing leading controlling |
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five key words which area must and apply to an good manager |
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autonomy communicate consistent feedback trust |
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6 managerial competencies |
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communicatino teamwork global awareness planning and administratino strategic action self-management |
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the likelihood that a specific result will occur, based on hard facts and numbers. for example,an individual could determine the likely result of a decision by examining actual past records |
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the likelihood that a specific result will occur, based on personal judgment and beliefs. judgments vary among individuals depending upon such things as their intuition and personality traits |
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strengths weaknesses opportunities threats |
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