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Final exam
N/A
41
Management
Undergraduate 3
12/13/2010

Additional Management Flashcards

 


 

Cards

Term
key job characteristics
Definition
skill variety
task identity
task significance
autonomy
Term
equity theory
Definition
form mental ratios
Term
Abraham Maslow's Hierarchy of Needs (growth need Strengths)
Definition
top- Self actualization
Ego
Social
Safety
Last-Physiological
Term
Model of Motivation: Who/What
Definition
Clay Alderfer
ERG Theory
Term
ERG theory
Definition
E-Existance
R-Relatedness
G-Growth
Term
Work Motivation Model: Who What
Definition
DAvid McClelland
Learned Needs: Social Contract
Term
Social Context
Definition
Affiliation
Achievement
Power
Term
Rewards
Definition
Extrinsic (salary, Fringe benefits)
Intrinsic (personal Achievement)
Term
five words for test
Definition
Communication
consistent
autonomy
feedback
trust
Term
Accommodation
Definition
cooperation on behalf of the other party
Term
Collaboration
Definition
emphasize both cooperation and assertiveness, goals maximize satisfaction on both parties
Term
norms
Definition
shared beliefs of how people should think + behave while working on a team
Term
reflection
Definition
is a process where someone is talking to you repeat.
Term
leadership
Definition
involves influencing others to act toward the attainments of a good. (using ethical behavior)
Term
Power
Definition
the ability to influence the behavior of others
Term
5 Major types of Power
Definition
Legitimate power
reward power
coercive power
referent power
explicit power
Term
Legitimate power
Definition
based on leaders formed positions in the company
Term
Reward Power
Definition
based on teh leaders ability to satisfy followers needs in return for performance, the employee recieve some type of reward
Term
coercive power
Definition
based on the leaders ability of a leader to obtain compliance through fear of punishment
Term
Referent power
Definition
based on the followers personal identification will the leader
Term
Explicit power
Definition
based on the leaders knowledge and experties
Term
Behavioral models who/what
Definition
Douglas Mc Gregers
theory X and theory Y
Term
Theory X
Definition
employees don't have any initiative, have to tell them what to do.
Term
Theory Y
Definition
employees are hard workers and are cooperation, good citizens, respectful people
Term
Managerial Grid Model
Definition
X-Concern for production
y-Concern for people
(1,1) impoverished style
(1,9) Country club style
(5.5)Middle of the road style
(9,1) authority compered style)
(9,9) team style
Term
Situational leadership model who waht
Definition
hershey blanchard "Readiness" of followers
A telling style- clear communications
B selling styel- build employee confidence
C supporting style- actively listening
D delegating style- ready to handle any task within job description
Term
what piece of legislation is considered to be the most importatnt law passed relating to discriminatino in the employment
Definition
title VII of civil rights act of 1964
Term
what legislation is responsible for setting the national minimum wage
Definition
Fair labor standards act 1938
Term
what legislation requires employers to provide a safe and healthful workplace
Definition
occupational safety and health act 1970
Term
which theory states that behavior is a function of consensuses either through rewards or punishments?
Definition
Re-enforcement theory
Term
what is the name of the term when the positive reinforcement is removed following an occurrence?
Definition
extinction
Term
in relationship to human resources what percent of large firms use export forcasting
Definition
60%
Term
who is the person responsible for the "two factor theory" of accountst engineers
Definition
Fredrick Herzberg
Term
what is the name of the term where a person engages in a behavior to avoid unpleasant consequences
Definition
negative reinforcement
Term
what is the optimum number of goals that should be given for team goal setting
Definition
3-5
Term
4 primary functions of a successful manager
Definition
planning
organizing
leading
controlling
Term
five key words which area must and apply to an good manager
Definition
autonomy
communicate
consistent
feedback
trust
Term
6 managerial competencies
Definition
communicatino
teamwork
global awareness
planning and administratino
strategic action
self-management
Term
objective probability
Definition
the likelihood that a specific result will occur, based on hard facts and numbers. for example,an individual could determine the likely result of a decision by examining actual past records
Term
subjective probability
Definition
the likelihood that a specific result will occur, based on personal judgment and beliefs. judgments vary among individuals depending upon such things as their intuition and personality traits
Term
swot analysis
Definition
strengths
weaknesses
opportunities
threats
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