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11th dean for terry and started in 2007 - previously worked at LSU and VT |
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Dean Sumichrast's goals/strategic plan |
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-improve rigor and relevance of undergrad program - based on the promotions, good member community (alums) and job placement • 45% job rate, now 78% due to: -The number of internships have increased -Alum have returned to recruit -Specific classes have been created to further boost Terry - Business and community (alums) make Terry what it is - added terry talks - terry leadership speaker series (ILA) - Rankings (top 30 for undergrad) -Advice - know where you want to work, network, andinternships -Open Mic Sessions (ask ?'s and give feedback to dean) - Goal for teacher evaluations is 75% |
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Director of Undergraduate services
Student Affairs Coordinator |
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What are some student services? (4) |
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- Honors Day - Graduation - Terry Talks - Terry alumni panel |
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About how many Terry alumni are there? |
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What are the common factors to individual derailment? (6) |
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- limited self-awareness - unaware of how others perceive them - learn too late that intelligence is not enough - same talents that lead to early success are not the ones needed for later success - flaws matter - 2/3 will be fired due to management position |
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definition of success with breakdown |
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belief that intelligence is fluid not fixed - fixed = consistent across time and place - fluid = assumes that intelligence is malleable and can change because they put in extra effort into mastering difficult tasks
- develop expertise through mindful, deliberate practice - conscientiousness - Proactive - Have a learning goal orientation (learning new skills) |
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T/F
You do not have to be all of these characteristics to be successful |
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Common Factors of a strong brand |
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-Use creative and practical intelligence(street smarts) -Develop self awareness (know about yourself) - fundamental attribution error (typically not due to the person but to the situation) ex. Vanderberg doesn't due his work on time, therefore he is lazy and dumb -Strong social skills (networking - waiter/receptionist rule - seeing how you react to having to wait 20 minutes. do you have rapport? -Managing emotions (3 parts) - emotional intelligence (can you empathize with other people?) - positive emotion (being able to lead and separate your anger/tension) - Hardiness (maintaing composure under stress) |
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a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well |
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What is the Eulogy exercise and what questions should you ask yourself? |
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What would you want people to stand up and say about you at your funeral (personally & professionally)
• Are you on the right paths to have those things said? • How are you going to get on those paths? • How are you going to strengthen those paths if you are on them/once you get on them? |
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Worst types of leaders are _______ leaders especially for long term change |
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long scale change -
small scale change - |
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changing a division or entire company
changing the way a frontline manager deals with subordinates |
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Common problems when you take a promotion |
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Definition
- took more time than allocated - problems surfaced that were not identified beforehand - coordination activities were not effective enough - distractions - capabilities of involved personnel not sufficient - lower-level personnel training is not adequate - uncontrollable factors in the external environment |
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10 commandments: Commandement 1 |
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Definition
Get to know what the organization is like - use words such as them, us, we - set up a volunteer basis activity - listen to employees and thank them for their time - publicize success - brag about what they do in front of others - force field analysis |
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longer lines – represent forces that are strong shorter lines – less impact, less important
• Force field analysis is a great way to have a conversation with employees and allows for you as a manager to grasp a strong sense about what actions need to be taken to move forward • It’s important to focus on the things that are holding you back, opposed to how to propel yourself forward |
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10 commandments: Commandement 2 |
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Shared Vision/Common Direction - what have you learned about the group so far? - benefits from the group are? - personal ramification you seek for them - let group know they are important |
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10 commandments: Commandement 3 |
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Definition
Separate from the past - don't make same mistakes the old manager made - important to reinforce the aspects of the organization that bring value |
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10 commandments: Commandement 4 |
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Sense of urgency - dont cry wolf - complacency is not good, it doesn't advance the group - can't do the same things we did in the past |
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10 commandments: Commandement 5 |
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Support a strong leadership role - although you are the "appointed leader", each group will have that one person they will still look up to, SO DON'T BEAT THAT PERSON DOWN |
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UGA Career Center Speakers and their descriptions |
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Definition
o Andrew M. Cain – Career Consultant, Terry- MKTG, Real Estate, Risk Management o Laura Ledgerwood – Career Consultant, Terry – IB, MGMT, MIS & MIT o Michelle Carter – Administer of Employee Relations – Career Consultant – ACCT & College of Pharmacy o Megan Flora – Career Consultant – Terry – ECON, Finance, Music Business certificate |
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- create a master list of what you have done - what is your brand? things employers seek: - teamwork, verbal communication, decision making/problem solving, obtaining and processing info, planning and organizing work - the actual resume - think before you write - decide the purpose - who is intended leader? - what message should you send? |
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S- skills A- achievement I - impact L - learned |
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ACT panelists: Things we wish someone had told us (5) |
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1. Manage your money 2. Have fun your last year at UGA – no more fun with jobs 3. Time Management 4. Seek out a mentor a. Establishing relationship who is older than you/ respect 5. Important to follow your passion |
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Best relationships are: (3) |
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coffee - professional relationships beer - relationships that can stand and fight for you crisis event - stand toe to toe |
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- lessons in leadership (CEO's come to class) -intro to acting (teaches you eye contact) - new media institute (how tech. works today) |
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- never talk about drugs/alcohol - create a professional image of yourself - watching how you drink outside of college - how you look is important |
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be a good thing and open the door for a new opportunity |
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In my last year of college I wish I had... |
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- study abroad - spent more time with career services - put together a list of "cool people" |
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live life vertically get ahead at a passion actively decide what you are going to do |
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T/F Should you see yourself as an equal in the business world? |
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T/F we should not take the initiative since we don't know how to do something |
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t/f do things outside of your comfort zone |
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lynda.com (info on software)
ted.com (inspirational talks)
kahnacademy.com (basic videos about courses)
techcrunch.com (new startups)
foudnation.kr (interviews) |
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10 commandments: Commandement 6 |
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Line up for Political sponsorship - have a support system in the organization Playing politics - being manipulative, bias, or unfair Avoiding politics is not the way to go - you must navigate through the politics well Key Sponsorships - upper echelons show that change is high priority - actively seek backing of informal leaders - most important to determine precisely whose sponsorship is the mission, critical |
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10 commandments: Commandement 7 |
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Craft an implementation plan - Nuts and bolts advice (what to do, when and how)(detailed plan) - Best kept simple - overly ambitious is demoralizing - break change into staggered steps, deters burnout - specific goals and responsibilities - input from all levels -PIRK - P (em)power people to do something - I information - R reward them - K knowledge (listening to people) |
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10 commandments: Commandement 8 |
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Develop enabling structures - things that facilitate and spotlight the change - practical and symbolic thing such as: - use pilot studies or go pan-organization - be participative through change - change systems sequentially or simultaneously - use a programmatic approach - drive change bottom-up or top-down - must be consistent |
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10 commandments: Commandement 9 |
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Communication - over communicate until you drive someone nuts
Involvement- should communicate regularly and openly - full involvement, communication, and disclosure are not called for in every situation but are powerful tools for: overcoming resistance and giving personnel a personal stake in the outcome of the change
Honesty - once trust is broken you rarely trust that person again |
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10 commandments: Commandement 10 |
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Reinforce and institutionalize the change - practice what you preach and lead by example - make it a top priority to reward |
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- managing director of TRUPOINT partners (tech. start up offering reporting and insights to banks and credit unions) - both him and his wife attended UGA - lives in Charlotte with three children - invented rollover minutes at BellSouth/Cingular |
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to push you to think about things that you wouldn't normally think about |
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We have as students at UGA: (3) |
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- our youth - potential to growth - able to take risks |
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T/F Life begins outside your comfort zone |
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t/f Addison went for the biggest slice of cake because he wanted it and did something about it |
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true, this is the moral of the story and is an example realistic optimism |
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t/f Challenges make life interesting and overcoming big challenges bring success in life |
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t/f optimism you can't have too much of it |
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false, you can have too much of it |
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t/f It is not the strongest who survive nor the most intelligent, but the one most responsive to change |
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t/f when a company is thinking about evolving, their end is in sight |
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false, when a company is not evolving due to the outside changes, then it's end will be in sight |
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Columbus, World Wars, Great Depression |
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t/f technological innovation evolves everywhere |
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the pattern of work-related experiences that span the course of a person's life - not an occupation |
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Career Management definition |
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Definition
A lifelong process of learning about self, jobs and organizations; setting personal career goals; developing strategies for achieving the goals and revising the goals based on work and life experiences |
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Why understand careers? (3) |
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Definition
- If we know what to look forward to, we can practice in planning for it - as managers we need to understand the experiences of our employees and colleagues - career management is good business- it makes financial sense |
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New Career Paradigm: Discrete exchange means: (4) |
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Definition
- explicit exchange of specified rewards in return for task performance - basing job rewards on the current market value of the work being performed - engaging in disclosure and renegotiation on both sides as the employment relationship unfolds - exercising flexibility as each party's interests and market circumstances change |
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Old Career Pardigm: the mutual loyalty contract meant: (4) |
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- implicit trading of employee compliance in return for job security - allowing job rewards to be routinely deferred into the future - leaving the mutual loyalty assumptions as a politicial barrier to renegotiation - assuming employment and career opportunities are standardized and prescribed by the firm |
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Old paradigm: the one- employer focus meant: (4) |
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- relying on the firm to specify jobs and their associated occupational skill base - employees identifying with and focusing on what is happening in their particular firm - forgoing technical or functional development in favor of firm-specific learning - doing the job first to be entitled to new training: making training follow jobs |
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Old paradigm: the top down firm meant: (4) |
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- strategic direction is subordinated to "corporate headquaters" - competitiveness and added value are the responsibility of corporate experts - business unit marketing depends on the corporate agenda - independent enterprise is discouraged, and likely to be viewed a disloyalty |
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Old paradigm: Corporate allegiance meant: (4) |
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- project goals are subordinated to corporate policy and organizational constraints - being loyal to the work group can be more important than the project itself - financial and reputational rewards stem from being a "good soldier" regardless of results - social relationships within corporate boundaries are actively encouraged |
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New Paradigm: Occupational excellence means: (4) |
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- performance of current jobs in return for developing new occupational expertise - employees identifying with and focusing on what is happening in their adopted occupation - emphasizing occupation skill development over the local demands of any particular firm - getting training in anticipation of future job opportunities; having training lead jobs |
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New Paradigm: Organizational empowerment means: (4) |
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Definition
- strategic positioning is dispersed to separate business units - everyone is responsible for adding value and improving competitiveness - business units are free to cultivate their own markets - new enterprise, spinoffs, and alliance building are broadly encourage |
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New Paradigm: Project allegiance means: 4 |
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Definition
- shared employer and employee commitment to the overarching goal of the project - a successful outcome of the project is more important than holding the project team together - financial and reputational rewards stem directly from project outcomes - upon project completion, organization and reporting arrangements are broken up |
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very meticulous - stable, persistent and materialistic ex. mechanic, waiter, engineer |
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hypothesis, asks questions, seeks answers, curious, analytical, independent ex. physicist, surgeon, economist |
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occupation where creativity is involved -Imaginative, emotional, impulsive ex. Architect, voice coach, interior design |
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- Ambitious, energetic, adventurous ex. Real-estate agent, HR manager, lawyer |
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- Generous, cooperative, sociable ex. Counselor, social worker, clergy |
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- Efficient, practical, obedient ex. Word processor, accountant, data entry operator |
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Emotional intelligence: (3) |
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- 40% of new managers fail within the first 18 months because they fail to build good relationships with peers and subordinates - men and women with high emotional intelligence are seen as particularly gifted and may be promoted more rapidly - advice- if you get promoted, listen to the funny feeling that is telling you if it will be a good decision |
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Career Stages: Establishment |
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Definition
the person learns the job and begins to fit into the organization and occupation |
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Career Stages: Advancement |
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Definition
person focuses on increasing own competence o First 5/6 years, learn what you are really good at |
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Career Stages: Maintenance |
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Definition
individual tries to maintain productivity while evaluating progress toward career goals o If you have a mortgage, family, kids o Scares you to jump ship, only do so when super confident o Late 20s – early 40s o Not to rock the boat |
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Career stages: Withdrawal |
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Individual contemplates retirement or possible career changes |
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• Negotiate an effective psychological contract - Managing your uncertainty - Expectations have not been met; you are not performing the tasks the company said you would be doing (6 months in) • It is YOUR fault, talk to your management • Manage the stress of socialization • Make the transition from organizational outsider to organizational insider |
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Newcomer-Insider Psychological Contracts for Social Support:
Protection from Stressors |
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Definition
-direct assistance in terms of resources, time, labor, or environmental modification -What are the major risks/threats to the environment? ex. supervisor cues newcomer to risks/threats |
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Newcomer-Insider Psychological Contracts for Social Support:
Informational |
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Definition
-provision of info necessary for managing demands - What do I need to know to get things done? ex. Mentor provides advice on informal political climate in organization |
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Newcomer-Insider Psychological Contracts for Social Support:
Evaluative |
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Definition
-feedback on both personal and professional role performances -How am I doing? ex. supervisor provides day-to-day performance feedback during first week on new job |
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Newcomer-Insider Psychological Contracts for Social Support:
Modeling |
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Definition
- evidence of behavioral standards provided through modeled behavior -Whom do I follow? -ex. newcomer is apprenticed to senior colleague |
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Newcomer-Insider Psychological Contracts for Social Support:
Emotional: |
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Definition
-empathy, esteem, caring, or love - Do I matter? Who cares if I"m here or not? ex. other newcomer empathize with and encourage individual when reality shock sets in |
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Career functions provided by a mentor: (4) |
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Definition
-sponsorship - facilitating exposure and visibility - coaching -protection |
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a relationship in which both people have Important career roles |
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Pressures of dual-career partnerships (3) |
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Definition
-time pressure -jealousy - precedence |
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Mr. Thompson CEO of New York Times |
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Definition
-used to work for much larger company BBC - he has to now answer to shareholders - has a lot of experience in digital media and created iPlayer. - brought BBC into digital age - Thompson has think skin and did very well running BBC |
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Dentsu (international marketing) acquisition of Aegis Group |
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Definition
- Dentsu used to send japanese employees to the new international companies, but now they find top talent with same values. - two core values are entrepreneurial spirit and innovation - the "dents way" means flexible and freedom, having a deep connection with clients with no constraints |
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- Aramex leads the courier and logistics industry in the Middle East - went public because they needed capital to break into middle eastern market. started on nasdaq, now on dubai exchange - Mr. Ghandour and his associates had expertise in Middle East |
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Br. Blanford and external communication
What are some challenges for him? |
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Definition
- external communication = when senior execs discuss financials or new growth strategies to the public or stakeholders - Mr. Blanford did a poor job of communicating externally
- competition due to patent expiring -predicting demand |
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Netflix and Mr. Hastings
What are some challenges? |
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Definition
- restore confidence in investors - criticism from DVD split - competitors
- starting to create new original shows exclusive to Netflix -wants to expand into new international markets |
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Ridgway Quits as Virgin Atlantic CEO (UK airline) challenges? why is he leaving organization? challenges of next CEO? |
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Definition
- high fuel prices -tough competition
-CEO left because of rough times and too many hardships
- it will be tough for new CEO to make a profit in bad economic times |
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