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Funeral Service Management I
A survey of funeral service management and business principles.
117
Other
Undergraduate 1
01/19/2010

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Term
ABC Method
Definition
a method of classifying inventory items with categories that are of high value, less costly, and/or low-cost items.
Term
Actuating (Directing)
Definition
Regulating the activities or course of activities of an organization: to guide and/or supervise the activities of an organization.
Term
Advertising
Definition
The art of making the public aware of the services of commodity that the business has for sale
Term
Aftercare
Definition
See post-need services
Term
Age Discrimination in Employment Act of 1967
Definition
Federal legislation that requires employers to treat applicants and employees equally regardless of age.
Term
Aging Schedule
Definition
A grouping of accounts receivable into age categories based upon the length of time they have been outstanding on the company record.
Term
Americans with Disabilities Act (ADA)
Definition
Legislation that guarantees disabled people equal access to employment, as well as access to public places.
Term
Angels
Definition
Private investors who are willing to supply financing for new and/or risky small venture start-ups
Term
Articles of Partnership
Definition
A written document that explicitly states the rights and duties of partners in a partnership.
Term
Average Collection Period
Definition
A measure of the accounts receivable turnover.
Term
Better Business Bureau
Definition
An association of business firms that promotes ethical conduct by all business firms in a community.
Term
Board of Directors
Definition
The governing body that is elected by the stockholders of a corporation.
Term
Bona Fide Occupational Qualification (BFOQ)
Definition
A qualification that is absolutely necessary for the job; it is an allowed and approved reason for discrimination.
Term
Book Value
Definition
The cost of a fixed asset less accumulated depreciation.
Term
Brand
Definition
The identification for a product
Term
Break-Even Analysis
Definition
The point at which total sales revenue equals total costs.
Term
Burglary
Definition
The forcible breaking and entering of premises closed for business with the subsequent removal of cash or merchandise.
Term
Business
Definition
An organization that combines inputs of raw materials, capital, labor, and management skills to produce useful goods and services so as to earn a profit.
Term
Business Interruption Insurance
Definition
An insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage pays for lost income and other expenses related to recovery.
Term
Business (New Venture) Plan
Definition
A written description of a new idea that projects marketing, operational, and financial aspects of a proposed business.
Term
Business Policies
Definition
Fundamental statements that serve as guides to management practice.
Term
Cash discounts
Definition
2/10, n/30 - 2% discount if paid 10 days from date of invoice/net amount must be paid within 30 days of date invoice.
Term
Casualty insurance
Definition
Insurance that provides monetary benefits to a business that has experienced an unforeseen peril such as flood, fire, etc.
Term
Caveat Venditor
Definition
Let the seller beware
Term
Census of Business
Definition
A source of market data that explains where certain businesses are located.
Term
Census of Housing
Definition
A source of market data that keeps track of new home sales by region and/or the construction of new houses by region and specific data.
Term
Census of Manufacture
Definition
A source of market data that explains where certain manufacturers are located
Term
Census of Population
Definition
A source of market data that complies population statistics with regard to distribution of population by region, area, etc.
Term
Chain of Command
Definition
The superior/subordinate relationship that serves as a channel for two-way communications.
Term
Chamber of Commerce
Definition
An association of business people who attempt to protect and promote the commercial interests of a community.
Term
Circulating Capital
Definition
The current asset items consisting of cash, inventories, and accounts receivable.
Term
Civil Rights Act of 1964
Definition
Federal legislation that prohibits discrimination on the basis of race, color, religion, sex, or national origin.
Term
Closed end credit (Installment credit)
Definition
Balance of costly goods paid for in small monthly (fractional) payments over a period of time.
Term
Coinsurance Clause
Definition
A clause in an insurance policy under which the insured agrees to maintain insurance equal to some specified percentage of the property value or otherwise to assume a portion of any loss.
Term
Competition
Definition
The practice of trying to obtain something that is being sought by others under similar circumstances at the same time.
Term
Consumer Credit
Definition
A type of credit granted by retailers that is used by individuals or families for satisfaction of their own wants.
Term
Consumerism
Definition
The emphasis placed on providing to customers products and services that are safe, reliable, and honestly advertised; also, a social movement that seeks to strengthen the rights of consumers relative to sellers.
Term
Controlling (Evaluating)
Definition
A management function which compares organizational and individual performance with predetermined standards or expected results.
Term
Copyright
Definition
The registered rights of a creator to reproduce, publish, and sell the work that is the product of the intelligence and skill of that person.
Term
Corporate Refugees
Definition
Those individuals who flee the bureaucratic environment of big businesses by going into legal business for themselves.
Term
Corporation
Definition
A legal form of organization whereby a legal entity is authorized by a state to operate a business under the entity's charter or articles of incorporation.
Term
Corporation Charter
Definition
The written application for permission to incorporate that is approved by a state official.
Term
Credit
Definition
An agreement that payment for a product or service will be made at some later date.
Term
Credit Bureau
Definition
An organization of retailers and other firms in a given community that serves its members by summarizing their credit experience with particular individuals.
Term
Credit Insurance
Definition
Insurance that protects non-retailing businesses from abnormal bad-debt losses.
Term
Current Ratio
Definition
The current assets divided by the current liabilities; a measure of the liquidity of the business.
Term
Debt Equity (Debt Capital, Borrowed Capital)
Definition
Any borrowed or loaned capital invested in the business that must be repaid to creditors.
Term
Deductible Clause
Definition
Insurance policy provision that makes the insurer liable only for losses in excess of the stated deductible.
Term
Delegation of Authority
Definition
A superior's act of granting to subordinates, on the basis of competence, the right to act or decide.
Term
Demographics
Definition
The statistical study of human populations with respect to their size, destiny, distribution, composition, and income.
Term
Disaster
Definition
A sudden misfortune, resulting in the loss of life and/or property
Term
Earnings Valuation Approach
Definition
A business valuation approach which centers on estimating the amount of potential income that may be produced by the business in the next year.
Term
Economic Base
Definition
The wealth produced in or near a community that provides employment and income to the local population.
Term
Economic Order Quantity (EOQ)
Definition
The quantity to be purchased which minimizes total costs.
Term
Emergency
Definition
An unforeseen combination of circumstances that results in a need for immediate action.
Term
Employment Application
Definition
A record of statements made at the time the application first seeks employment.
Term
Employment Interview
Definition
The primary way of judging the job applicant's appearance, poise, speech, etc.
Term
Endowment Life Insurance
Definition
Life insurance that allows the insured, rather than the beneficiary, to collect the face value of the policy upon maturity or to collect that value in annual payments.
Term
Entrepreneur
Definition
One who organizes, manages, and assumes the risk of a business firm or venture.
Term
Equal Employment Opportunity
Definition
The absence of employment discrimination based on race, color, religion, sex, or national origin.
Term
Equal Pay Act
Definition
Outlaws discrimination in pay against those who are over forty years old.
Term
Equity Capital (Personal Capital)
Definition
Capital that is invested in the business by the owner(s).
Term
Evaluating (Controlling)
Definition
A management function which compares organizational and individual performance with predetermined standards or expected results.
Term
Facilities Management
Definition
The obtaining and maintain of adequate workspace and equipment.
Term
Factoring
Definition
Obtaining cash before payments are received from customers by selling off one's account receivables to a third party.
Term
Fair Labor Standards Act (Wage and Hour Law)
Definition
Outlaws discriminatory practices in pay; requires employers to pay a minimum wage to employees, and to pay a minimum of one and one-half times the regular rate for any hours beyond forty hours worked in a week.
Term
Finance
Definition
The business function of effectively obtaining and using funds
Term
Financial Management
Definition
The efficient utilization and adequate regulation of assets, revenue, expenditures, and capital rights.
Term
Fixed Capital
Definition
Long-term capital that is invested in the small business; also, funds invested in such long-term assets as; land, building, machinery, furniture, fixtures, and other equipment.
Term
Fixed Expenses
Definition
A cost that, for a given period of time and range of activity called the relevant range, does not change in total but becomes progressively smaller on a per unit basis as volume increases; these expenses do not increase with increase with increased business, nor do they decrease with declining business activity.
Term
Funeral Service Management
Definition
The administration of a funeral service enterprise, the activities of which encompass marketing, office, facilities, and financial management.
Term
General Liability Insurance
Definition
Insurance covering business liability to customers who might be injured on or off premises or from the product sold to them.
Term
Goals
Definition
Broad statements about what an organization wants to achieve; developed in the strategic planning process; they form the basic plan or direction toward which decisions and activities are focused. (Goals are motivational in nature and are usually stated in broad, general terms without reference to a time period.)
Term
Goodwill
Definition
An intangible asset such as the name of a funeral home; also, an intangivle asset which enables a business to earn a profit in excess of the normal rate of profit earned by other businesses of the same kind.
Term
Human Relations
Definition
Motivating people in organizations to develop teamwork which effectively fulfills their needs and achieves organizational objectives.
Term
Human Resource Forecast
Definition
Determining personel needs in terms of numbers of individuals and their required skills
Term
Human Resource Management (Personnel Management)
Definition
Process of acquiring, training, developing, motivating, and appraising a sufficient quantity of qualified employees to perform necessary activities; developing activities and an organizational climate conductive to maximum efficiency and worker satisfaction.
Term
Human Resource Planning
Definition
Developing a comprehensive strategy for meeting future human resource needs.
Term
Immigration Reform Act
Definition
Federal legislation requiring employers to check job applicants' papers to be sure they are either U.S. citizens or aliens authorized to work in the U.S.
Term
Innovation
Definition
The introduction of something new; a new idea, method, or device.
Term
Installment Credit (Closed End Credit)
Definition
Balance of costly goods paid for by a small monthly (fractional) payment over a period of time.
Term
Insurance
Definition
Uneventful protection for the small business or small business owner in regards to monetary compensation in the event that a business and/or personal peril is experienced.
Term
Intangible Asset
Definition
a type of asset that is not able to be physically touched but is retained by a small business because of its genuine value appeal.
Term
Intangible asset
Definition
A type of asset that is not able to be physically touched but is retained by a small business because of its genuine value appeal.
Term
Interdependence
Definition
The dependency of businesses upon each other
Term
Interviewing
Definition
A job analysis technique in which individuals currently holding a particular job are asked questions concerning the requirements of the job.
Term
Inventory
Definition
Those goods or stock of goods that are held for resale.
Term
Inventory Turnover
Definition
the number of times the average inventory has been sold or used up during a period.
Term
Job Analysis
Definition
A process for determining the critical components of a job for purposes of selecting, training, and rewarding personnel
Term
Job Description
Definition
A document that lists the major responsibilities and tasks of the job
Term
Job Specification
Definition
A document that lists the knowledge, skills, abilities, and personal characteristics a jobholder must possess to perform effectively.
Term
Key-Person Life Insurance
Definition
Life insurance that protects a firm against losses due to the death of a key employee
Term
Liability Insurance
Definition
Insurance that covers business liability to customers or others who might be injured from the product sold to them.
Term
Life Insurance
Definition
Insurance that provides death benefits to the survivors of the insured.
Term
Limited Liability Company (not corporation)
Definition
New form of business ownership (approved in most states since approximately 1994); combines aspects of partnerships with the limited liability of a corporation; owners known as members.
Term
Line of Credit
Definition
An understanding between a bank and the business indicating the maximum amount the bank is willing to loan the borrower.
Term
Liquidation Value (Market Value) Approach
Definition
The anticipated value of an asset that would be realized in case of liquidation of the business.
Term
Management
Definition
The art and science of motivating people toward the achievement of a goal.
Term
Manufacturing
Definition
A business that makes finished goods from raw materials by hand or machinery.
Term
Markdown
Definition
A reduction of selling price below the original selling price.
Term
Market
Definition
A group of potential customers possessing purchasing power and unsatisfied needs.
Term
Marketing/Marketing Management
Definition
The process of planning and executing the development, pricing, promotion, and distribution of an organization's goods and/or services.
Term
Market Survey
Definition
A study that is used by a business to determine where the potential customers are.
Term
Market Value Approach
Definition
An approach used in business valuation that determines value based upon previous sales of similar businesses.
Term
Markup
Definition
The difference between merchandise cost and selling price, i.e., gross margin.
Term
Merchandising
Definition
A business that purchases finished goods for resale.
Term
Merchandising Business
Definition
A business that purchases finished goods for resale.
Term
Mortgage
Definition
A claim given by the borrower to the lender against the borrower's property in return for a loan.
Term
Mortgage Loan
Definition
A loan secured by a mortgage on property
Term
Motivating
Definition
Energizing, channeling, and sustaining people's behavior.
Term
Occupational Safety and Health Act (OSHA)
Definition
Federal legislation that mandates that employers provide a workplace that is free from hazards likely to cause death or serious physical harm.
Term
Office Management
Definition
The administration and supervision of office duties and functions
Term
Open End Credit (Revolving Credit)
Definition
A comparison of profit and each item of expense in the income statement expressed as a percentage of sales income; the operating ratios can be compared to the industry standard in regards to measuring the possible growth of the business.
Term
Operating Ratios
Definition
A comparison of profit and each items of expense in the income statement expressed as a percentage of sales income; the operating ratios can be compared to the industry standard in regards to measuring the possible growth of the business.
Term
Organizing
Definition
The way in which work is arranged and distributed among members of the firm.
Term
Overhead
Definition
Any cost not specifically associated with production of identifiable products and services.
Term
Partnership
Definition
A form of legal organization in which a business association made up of two or more persons is formed for the purpose of carrying on as co-owners.
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