Term
The name of one
non-revenue producing department
in a hotel |
|
Definition
Accounting Department, Housekeeping Department, Maintenance Department |
|
|
Term
The type of hotel that meets
guests basic needs |
|
Definition
|
|
Term
The type of hotel that appeals to the largest segment of the travling public |
|
Definition
|
|
Term
A situation when housekeepings room status differs from front desk room status information |
|
Definition
|
|
Term
Name of the company that provides hotels with valuable market research information |
|
Definition
|
|
Term
Guestrooms that Room Attendants generally clean first |
|
Definition
|
|
Term
This should be cleaned first in a room |
|
Definition
Make the bed. In case the guest gets back while cleaning with the bed done first it gives a perception of a clean room |
|
|
Term
This report is what guestroom cleaning assignments are based off of |
|
Definition
|
|
Term
When is the average time frame when turndown service is completed? |
|
Definition
|
|
Term
Name 3 items in a housekeeper's hand caddy
|
|
Definition
All purpose cleaner,dusting solution, bowl brush |
|
|
Term
This provides a clear picture of the lines of authority and channels of communication in a department |
|
Definition
|
|
Term
The type of standard that states not only what must be done by also how the job must be done |
|
Definition
|
|
Term
Name the two types of inventories |
|
Definition
Recycled and Non-recycled |
|
|
Term
This indicates how often items on area inventory lists are to be cleaned or maintained |
|
Definition
|
|