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Human Resource Management Exam 3
Chapters 7,8,9
75
Management
Undergraduate 4
10/28/2013

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Term
Provides employees with specific, identifiable knowledge and skills for use in their present jobs
Definition
Training
Term
In order to comply with OSHA regulations, Henry s scheduling a program on handling hazardous materials for production employees at the chemical plant. This type of program is classified as _____ training.
Definition
Required and Regular
Term
Development is distinguished from training, in that:
Definition
Development is broader is scope, focusing on individuals gaining new capabilities use for both present and future jobs.
Term
Training must comply with employment laws and regulations. A primary discrimination concern centers on:
Definition
Criteria used to select individuals for inclusion in training programs
Term
Amanda has just completed her MBA for which her company paid all tuition and book expenses. Amanda signed a training contract with her employer that runs for four years. A headhunter has contacted Amanda with an offer of a position that would be a significant promotion. Which of the following statements is true?
Definition
Amanda could ask the offering company for a signing bonus that would cover her financial obligation to her employer for her MBA expenses.
Term
In order to remain competitive, organizations must continually train current employees because of:
Definition
Rapid technological innovation.
Term
Which of the following statements is TRUE?
Definition
The U.S.'s leadership position in innovation is threatened by the decline in specialized and skiller workers in the U.S.
Term
The planned introduction of new employees to their jobs, coworkers, and the organization is a definition of:
Definition
Orientation
Term
The director of training at the headquarters of a large insurance company is considering various methods of gathering information on the training needs of specific individuals in the organization. Which of the following is NOT a source of information the director would consider?
Definition
Departmental Budget Over-Runs
Term
Luis, the director of training for Helotes International, wishes to increase employee support for new training programs. the best way to build this support is for Luis to:
Definition
Distribute a web-based survey of employees asking them to describe their training needs.
Term
All of the following are principles for designing training for adults EXCEPT:
Definition
closely monitoring their progress
Term
The most common method for delivering training in the workplace is:
Definition
On-the-job training
Term
Which of the following statements about e-learning is true?
Definition
E-learning provides easy access to more employees than does conventional training
Term
Andrew is enrolled in a university course on project management. His class meets at the local community college, but the instructors lecture is carried over two-way television from the state university located in another city. This is an example of:
Definition
Distance Learning
Term
The best way to determine if the training caused the change in performance, or whether it was some other factor, is to use a control group combined with
Definition
A pre-post measure technique.
Term
The focus on talent management has intensified in the last few years due to all the following factors EXCEPT
Definition
The obsolescence of baby boomers skills
Term
_____ is a process that moves people from recruiting and selection through the organization to meet the employers need for talent
Definition
Talent Management
Term
Talent management includes all of the following HR activities EXCEPT
Definition
Job design
Term
When succession plans are developed for CEOs and senior managers, HR needs major involvement from:
Definition
Top executives and members of the board of directors
Term
The first step in the succession planning process is to:
Definition
define the positions that are critical to the organizations strategy
Term
A law that has impacted succession planning for CEOs is:
Definition
The Sarbanes-Oxley Act.
Term
All of the following are common mistakes in succession planning EXCEPT:
Definition
Relying excessively on hiring external candidates
Term
Individual-centered career planning focuses on:
Definition
The employees personal characteristics and his/her life and work goals
Term
Which of the following is TRUE:
Definition
Modern careers are cyclical in that individuals will have periods of stability interrupted by periods of transition
Term
Turnover of nursing staff is a major concern at Briar Mountain Regional Medical Center. Many experienced nurses resist moving into management, but exit interviews indicate that many of the best nurses leave Briar Mountain because they feel they cannot advance in the organization. As director of HR, you suggest:
Definition
Implementing a dual-career ladder for nurses
Term
Job sequencing
Definition
is the pattern where an idividual steps off the career track or plateaus to accommodate the demands of raising children.
Term
Talent management is growing in importance because workers with needed skills are harder to find than in the past
Definition
True.
Term
Succession planning should be done for all key jobs in the organization, even if they are low in the hierarchy.
Definition
True.
Term
Succession planning focuses both on emergency replacements for critical positions and making sure that other successors will be ready with some development
Definition
True.
Term
Because of the rapidly changing economic and technological environment, the traditional career progression models no longer apply. It is difficult to discern any general patters in the pattern of workers careers
Definition
False.
Term
When applying for a job as a history instructor at a local college, Catherine was required to teach a class of sophomores on a history topic of her choosing, this is an example of:
Definition
Work sample
Term
Each of the following is one of the Big Five personality traits EXCEPT:
Definition
Leadership
Term
Of the following types of selection interview, which is the LEAST valid?
Definition
non-directive
Term
In a structured interview:
Definition
a set of standardized questions are asked of all job applicants
Term
In a ____ interview an applicant might be asked "in your experience as a supervisor, how did you handle an employee who was a poor performer?"
Definition
Behavioral
Term
Selection interviews have high face validity with employers, which explains their continued widespread use even though interviews with fraught with reliability and validity problems.
Definition
True.
Term
In general, the more structured a type of selection interview is, the more likely it is to be statistically valid
Definition
True.
Term
It is legal for an employer to check a persons social security number, motor vehicle records and his/her military record when the employer is doing background checks
Definition
True.
Term
Selection
Definition
The process of choosing individuals with qualifications needed to fill jobs in an organization.
Term
Placement
Definition
Fitting a person to the right job.
Term
The process of choosing individuals who have needed qualifications to fill jobs in an organization is called
Definition
Selection
Term
Lack of a fit between the person and the job is most likely to result from
Definition
Mistakes in evaluating a persons KSA's
Term
Ability, Intelligence, and conscientiousness are all examples of
Definition
Selection Criteria
Term
____ is the extent to which a predictor repeatedly produces the same results, over time
Definition
Reliability
Term
In the typical division of HR responsibilities for selection, the HR unit will
Definition
Obtain background and reference information
Term
What is the purpose of pre-employement screening?
Definition
To determine if applicants meet the minimum requirements for open jobs
Term
Every application form should have all of the following disclosures or disclaimers EXCEPT:
Definition
The organizations policy that employees who join a union will be terminated
Term
Predictors of Selection Criteria
Definition
Measurable or visible indicators of selection criteria
Term
Validity
Definition
The correlation between a predictor and job performance.
Term
Correlation Coefficient
Definition
Is an index number that gives the relationship between a predictor variable and a criterion variable
Term
Concurrent Validity
Definition
Is measured when an employer tests current employees and correlates the scores with their performance ratings.
Term
Predictive Validity
Definition
Measured when test results of applicants are compared with subsequent job performance.
Term
Multiple Hurdles
Definition
Establishing a minimum cutoff (level of performance) for each predictor, and requiring that each applicant must score at least the minimum on each predictor to be considered for hiring.
Term
Compensatory Approach
Definition
Scores on all predictors are added together, allowing a higher score on one predictor to offset a lower score on another predictor.
Term
Purposes of Applications
Definition
Record of applicant’s desire for the job
Provides a profile of the applicant
Basic record for applicants hired
Research effectiveness of the selection process
Term
Nondirective Interview
Definition
Questions are developed from the answers to previous questions.
Possibility of not obtaining needed information.
Information obtained may not be not job-related or comparable to that obtained from other applicants
Term
Stress Interviews
Definition
An interview designed to create anxiety and put pressure on an applicant to see how the person responds.
Term
Panel Interview
Definition
Interview in which several interviewers meet with candidate at the same time.
Term
Team Interview
Definition
Interview in which applicants are interviewed by the team members with whom they will work
Term
Negligent Hiring
Definition
Occurs when an employer fails to check the background of an employee who injures someone.
Employers are liable for employees’ actions.
Term
Negligent Retention
Definition
Occurs when an employer is aware an employee may be unfit for employment, continues to employ the person, and the person injures someone.
Term
American With Disabilities Act (ADA)
Definition
Prohibits pre-employment medical exams.
Prohibits rejecting persons for disabilities or asking disability-related questions until after a conditional job offer is made.
Term
Drug Testing
Definition
Use of drug testing in the selection process is increasing.
Tests must be monitored to protect integrity of results.
Term
Training
Definition
A process whereby people acquire capabilities to aid in the achievement of organizational goals.
Term
Training’s Effects on Competitiveness
Definition
Training makes organizations more competitive.
Training helps retain valuable employees.
Training helps accomplish organizational strategies.
Term
Benefits of Strategic Training
Definition
HR and trainers partner with operating managers to solve problems, and to make contributions to organizational results.
Managers are less likely to think that training alone can solve performance problems.
Term
Knowledge Management
Definition
Is identifying and leveraging intellectual capital to create value and be competitive.
Gets the right knowledge to the right people at the right time so that it can be shared and put into action
Term
Gap Analysis
Definition
The distance between where an organization is with its employee capabilities and where it needs to be.
Term
Informal Training
Definition
Training that occurs through interactions and feedback among employees
Term
E-Learning
Definition
The use of the Internet or an organizational intranet to conduct training on-line
Term
Cost-Benefit Analysis
Definition
A comparison of costs and benefits associated with organizational training efforts
Term
Talent Management
Definition
Concerned with enhancing the attraction, long-term development, and retention of key human resources
Term
Organization-Centered Career Planning
Definition
Focuses on jobs and on identifying career paths that provide for the logical progression of people between jobs in the organization.
Term
Individual-Centered Career Planning
Definition
Focuses on an individual’s career rather than in organizational needs.
Term
Development
Definition
Efforts to improve employees’ abilities to handle a variety of assignments and to cultivate employees’ capabilities beyond those required by the current job
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