Shared Flashcard Set

Details

Human Resources
Midterm
16
Other
Undergraduate 4
03/21/2010
Click here to study/print these flashcards.

Create your own flash cards! Sign up here.

Additional Other Flashcards

 

 

Cards

Term
HR
 Definition
the management of human talent
Term
HR’s role
 Definition
to attract, retain, and develop talent
Term
HRM
 Definition
having management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals
Term
HRD
 Definition
“icing on the cake” the integrated use of training and development, organization dev, and career dev to improve individual, group, and organizational effectiveness—Training and Development, Organizational Development, Career Development—
Term
HR Wheel
 Definition
 Train and Development
 Organizational Development
 Career Development
 Organization/Job Design
 Human Resource Planning
 Performance Management Systems
 Selection and Staffing
 Compensation/Benefits
 Employee Assistance
 Union/Labor Relations
 HR Research and Information Systems
Term
HR Generalist
 Definition
Plays all the roles on the wheel – is dedicated to a business or geographical part of the country
Term
HR Specialist
 Definition
Focuses on only one area of HR
Term
Outsourcing
 Definition
Process of hiring an external provider to do the work that was previously done internally
Term
• Shared Service Center (SSC)
 Definition
Centers of expertise that take routine, transactions-based activities throughout the organization and consolidate them in on place
Term
• Strategic Partnering
 Definition
o Line Manager – Individuals directly involved in accomplishing the primary purpose of the organization
o HR MUST partner with the line manager to truly add value to the organization and build credibility
Term
• Human Capital and Metrics (Measures of HR performance)
 Definition
o Where new hires come from
o Time to fill open positions
o Headcount ratios
o Administrative cost/employee
o T and D costs/employee
o Salary and Benefits
o Cost of turnover when an employee leaves the company 1/3
Term
• Social Capital
 Definition
the productive potential of strong, trusting, and cooperative relationships
Term
• HR Department’s strategic plan
 Definition
o HR is a BU (business unit) that strategically partners with others in the firm
o Needs to go through a strategic planning process
o Needs a customer orientation (line managers who use their services)
o HR products must be identified
Term
• Talent
 Definition
o HR’s most important and transformational contribution to the firm, to bring in the right people, motivate, develop and retain them
o People have become recognized as a true source of competitive advantage
Term
• Old School HR
 Definition
o VP of HR
 Dir of staffing
 Dir of Comp & Benefits
 Dir of T & D
 Dir of Planning
Term
New School HR
 Definition
o VP HR
 Field/line Management Teams
• Staffing
• T&D
• OD
• Comp & Benefits
• ER
 Service Center
• Information Technology
• Claims processing
o COE’s (Centers of Excellence)
 Staffing
 T&D
 OD
 Comp & Benefits
 Employee Relations
Supporting users have an ad free experience!