Term
| employee and labor relations |
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Definition
| the functional area of the HR body of knowledge that addresses employment relationships in both union and nonunion environments. |
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Term
| human resource development |
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Definition
| the functional area of the hr body of knowledge concerned with training, development, talent management, performance management, and performance appraisal programs to ensure that individuals with required knowledge, skills, and abilities are available when needed to accomplish organization goals. |
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Term
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Definition
| (McClelland) Theory states that people are motivated by experiences acquired throughout their lives. Overall humans are motivated to excel in achievement, affiliation, or power. |
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Term
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Definition
| learning methods in which the learning experience is focused on the learner, such as case studies, CBT, and programmed instruction |
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Term
| actual deferred percentage (ADP) test |
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Definition
| annual test required by ERISA (Employee Retirement Income Security Act) to ensure that highly compensated employees (HCEs) do not receive greater benefits from a 401k plan than those received by other employees. |
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Term
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Definition
| ADDIE is an acronym that decribes the five elements of the instructional design process: analysis, design, development, implementation, and evaluation. |
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Term
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Definition
| any negative result of an employment action. |
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Term
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Definition
| analyzes a workforce to determine whether or not protected classes are underutilized in different job groups and describes how an organization will address any underutilization that exists. |
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Term
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Definition
| clause in a labor contract that specifies that all employees must either join the union or pay union dues if they choose not to join the union. |
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Term
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Definition
| if an employer whose workers are on strike asks a neutral employer to produce the work that would normally be performed by the striking workers, the ally doctrine states that the neutral employer becomes an ally of the struck employer and is therefore a legitimate target of a picket line. |
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Term
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Definition
| when two businesses have interrelated operations, central control of labor relations, common managment, and common ownership, they are considered alter ego employers, and the NLRB may determine that employees of the alter ego employer are part of the bargaining unit. |
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Term
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Definition
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Term
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Definition
| the means by which the NLRB determines that there is sufficient support for a union to hold an election. The NLRB will hold an election if 30% f the eligible emplmoyees in the anticipated bargaining unit sign the authorization cards. |
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Term
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Definition
| a bias characterized by a group of candidates or employees who are all rated about the same becaue the interviewr or reviewer has difficulty deciding which one is best. |
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Term
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Definition
| a business measurement tool utilized by managers to track information in four key areas: financial results, customer results, key internal processes, and how people are hired and trained to achieve organization goals. |
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Term
| behavioral reinforecement |
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Definition
| (Skinner) behavior modification via use of four intervention strategies: positive reinforcement, negative reinforcement, punishment, and extinction. |
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Term
| behaviorally anchored rating scale (BARS) |
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Definition
| performance appraisal system that identifieds key job requirements from a job description and creates dimensions and anchor statements that are used to rate employee performance. |
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Term
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Definition
| jobs found across all types of organizations regardless of size or industry |
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Term
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Definition
| one of the bars to union representation elections, based on pending charges of unfair labor practices that prevent unions from petitioning the NLRB for an election. |
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Term
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Definition
| a job classification method that consolidates multiple pay grades into a few broad bands with a wide range between the minimum and maximum of the band. |
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Term
| business continuity planning |
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Definition
| proactive planning to protect an organization from emergencies and other circumstances that results in a written document describing possible disruptions to operations and actions to be taken to minimize those disruptions and assigns responsibility for executing the plan to specific individuals. |
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Term
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Definition
| compensation paid to employees when they are called to work before or after their scheduled work time. |
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Term
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Definition
| a plan that combines some elements of both defined benefit and defined contribution plans. these plans are regulated as deferred benefit plans but are less costly for employers. |
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Term
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Definition
| (Ishikawa) a quality management tool yused to organize information developed for use in brainstorming sessions. |
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Term
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Definition
| one of the bars to union representation elections, the NLRB will not order an election for at least one year after certifying a bargaining representative. |
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Term
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Definition
| a latin term used when the supreme court agrees to review a case so that all lower courts are certain how to interpret the law. |
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Term
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Definition
| a person who listens to various stakeholders concerns during the change process and moves them toward acceptance of and committment to the change. |
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Term
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Definition
| a broad term used to describe the strategies used by organizations to facilitate the acceptance of change by employers. |
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Term
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Definition
| (Lewin) Describes three stages for change: unfreeze, move, refreeze. |
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Term
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Definition
| simple quality management tool, used to gather and count data. A check mark is placed next to each listed item whenever it occurs. |
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Term
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Definition
| teyp of environmental health hazard such as unsanitary conditions in food prep area, diseases contracted through needlestick injuries |
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Term
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Definition
| type of environmental health hazard posed by chemicals in teh workplace. MSDS: how they should be handled and how employees can protect themselves |
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Term
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Definition
| job evaluation system that identifies benchmark positions and places them in salary grades, then matches positions with similar KSAs and slots them into the same grade. |
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Term
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Definition
| form of delayed benefit vesting in which participants become 100% vested after a specified period of time. ERISA sets the max at 5 years. |
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Term
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Definition
| a clause in a collective bargaining agreement requiring all new hires to be members of the union before they are hired. The closed shop is illegal except in the construction industry. |
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Term
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Definition
| conference held at the end of an OSHA inspection during which the inspector, employer, and employee representatives discuss the observations made and corrective actions that must be taken. |
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Term
| collective bargaining agreement |
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Definition
| a contract between a union and an employer that governs the employment relationship for a specified period of time. |
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Term
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Definition
| picketers must identify the name of the company they are picketing if the company is in a building with other employers |
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Term
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Definition
| jobs requiring similar KSAs should be paid similarly |
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Term
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Definition
| calculation tool that compares an employee's base pay to the midpoint of the base salary range |
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Term
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Definition
| paid time off from work in lieu of OT pay when extra hours are worked (for public ees only) |
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Term
| competency-based compensation |
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Definition
| compensation pay focused on KSAs rather than job duties |
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Term
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Definition
| concurrent validity is a type of criterion validity that correlates a test measurment to behavior. A test is given and the behavior is measured at the same time. |
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Term
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Definition
| A union election that is held after an NLRB conference if the employer and the union agree to jurisdictional issues, the makeup of the bargaining unit, eligibility of voters in the proposed unit, and the time and place of the election. |
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Term
| continuous feedback program |
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Definition
| a form of performance mangement, continuous feedback programs provide ongoing communication to empoyees about performance during the review period. |
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Term
| constructive confrontation |
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Definition
| a form of mediation developed to resolve long-standing, deep-rooted conflicts about difficult, significant issues in organizations. |
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Term
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Definition
| Employer drives employee to resign by creating a work environment that is so unpleasant anyone would resign. |
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Term
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Definition
| measures the connection between candidate characteristics and job performance. not widely used. |
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Term
| continuity of operations plan |
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Definition
| a plan created to move from disaster recovery back to pre-emergency operating levels |
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Term
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Definition
| one of the bars to union representation elections, the contract bar prevents an election when a valid collective bargaining agreement is already in place. |
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Term
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Definition
| a legal doctrine used to mitigate an employers responsibility if a worker's actions contribited in any way to an injury. |
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Term
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Definition
| form of bias that occurs when the interviewer comparess candidates to eachother or to one who may either be very weak or very strong. |
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Term
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Definition
| multiunit bargaining; coordinated bargaining occurs when an employer negotiates with several unions representing different bargaining units in a company |
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Term
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Definition
| bias that occurs because a candidate tells the interviewer what they want to hear rather than what they believe or know. |
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Term
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Definition
| an osha violation that does not pose an immediate threat to safety (lowest violation level) |
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Term
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Definition
| the process employees use to remove a union security clause from the colelctive bargaining unit. |
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Term
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Definition
| the process used by employees to remove a union as their bargaining representative if they are dissatisfied with the unions performance. a decert petition requires at least 30 % of employee signatures before the nlrb will act. |
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Term
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Definition
| deferred comp plan in which the employer provides a specific benefit upon retirement. Funds are not accounted for individually. |
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Term
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Definition
| individual deferred compensation plan in which the amount of funds contributed are known, buthte amount of the benefit that is eventually paid out is not known because it depends on the investment return that are earned. The funds are accounted for in individual accounts fo reach participant. |
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Term
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Definition
| a quantitative analysis method in which input is obtained from a group of individuals, summarized, and resubmitted to the group for additional input until consensus is reached. The Delphi technique is unique because the group members do not meet in person but conduct the analysis in writing. |
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Term
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Definition
| payments such as base pay, variable comp, and pay for performance |
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Term
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Definition
| a union representation election that occurs after an NLRB pre-election hearing has resolved issues about jurisdiction, the bargaining unit, voter eligibility and the time and place of the election. |
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Term
| discretionary contributions |
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Definition
| also known as profit-sharing programs, discretionary contributions allow employers to contribute deferred compensation based on a percentage of company earnings each year. |
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Term
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Definition
| occurs when an employment practice that appears to be fair unintentionally discriminates against members of a protected class. |
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Term
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Definition
| common law doctrine requiring an employee to act with reasonable care and skill in the course of performing work for the employer. |
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Term
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Definition
| a common law doctrine requiring employees to act in the best interest of the employer and not solicit work away from the employer to benefit themselves. |
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Term
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Definition
| common law doctrine requiring employees to act within the authority granted by the employer and to follow the employers reasonable and legal policies, procedures, and rules. |
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Term
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Definition
| time spent by nonexempt employees when the ER has asked them to wait for an assignment. FLSA defines this time as compensable even if the EE is not working. |
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Term
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Definition
| actuary in charge of analyzing insurance and annuity premiums who has been licensed jointly by the Dept of Treasury and the Dept of Labor to provide these services for US pension plans. |
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Term
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Definition
| FLSA coverage category requiring businesses employing at least two employees with at least 500k in annual sales or employers who are hospitals schools or givt agencies to comply with its requirements. |
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Term
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Definition
| approach to compensation based on rewarding employee longevity. This philosophy can foster a culture in which employees expect certain benefits and treatment. |
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Term
| environmental health hazards |
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Definition
| hazards that come in many forms including physical such as noise, chemicals or biological hazards |
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Term
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Definition
| process used to collect information about an organization, industry, marketplace, ante technology for use in the strategic planning process. There are 2 elements to the scanning process - internal assessment and external assessment. |
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Term
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Definition
| Federal agency responsible for enforcement of Title 7 of the Civil rights act of 1964 |
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Term
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Definition
| (Adams) People are constantly measureing what they put into work against what they get from work. |
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Term
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Definition
| "(Alderfer) Theory of motivation; identifies three levels of needs: existence, relatedness, and growth" |
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Term
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Definition
| type of performance appraisal in which the appraiser writes a short description of an employee's performance during the year |
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Term
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Definition
| EEO-1 report required for locations with 50 or more employees |
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Term
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Definition
| list contianing the names and addresses of all ees in a bargaining unit desginated by the NLRB that must be provided bye the ER to the union within 7 days of the consent to or direction of an election |
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Term
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Definition
| method of reporting time worked in which only deviations from the regular work schedule ar recorded such as pto |
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Term
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Definition
| "presidential proclamations which, when published in the federal resiters, become law after 30 days" |
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Term
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Definition
| (Vroom) Theory of motivation maintains that people are motivated by the expectation of the reward they will receive when they succeed and that each individual calculates the level of effort required to receive a particular reward to determine if the reward is worth the effort that is required to attain it |
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Term
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Definition
| insurance providers sometimes calculate future premiums based on costs incurred by a group durin ghe current coverage period |
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Term
| experiential training methods |
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Definition
| "real time training with demonstrations, one-on-one training, or performance based training to provide experience" |
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Term
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Definition
| verbal or written agreement |
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Term
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Definition
| form of nonmonetary compensation in which esteem is achieved from others such as fulfillment from working with a talented team of peers |
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Term
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Definition
| absolves Ers from responsibility for worker injuries if a coworker's actions caused the injury |
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Term
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Definition
| "person, corporation, or legal entity that holds property or assets on behalf of or in trust for a pension fund" |
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Term
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Definition
| A narrative method of performance appraisal conducted by someone other than the supervisor |
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Term
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Definition
| "a comparison method of performance appraisal that requires managers to rank ees according to the bell curve, with the majority of ees receiving average ratings and fewer receiving either high or low ratings" |
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Term
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Definition
| an organizational or group incentive plan in which ees and mgrs come together for the common purpose of improving the org's productivity and sharing the benefits of the success |
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Term
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Definition
| 3rd step of a needs assessment in which the current situation is compared to the objective. Goal is to close the gap between where we are now and where we want to be |
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Term
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Definition
| "controls the input or output of a situation or activity. IE, doctor is the gatekeeper of determining the pt's need to see a specialist" |
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Term
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Definition
| "OSHA's general duty stndard requires employers to provide jobs and a workplace environment that are free from recognized safety and health hazards that could potentially cause death or serious physical harm. This standard also requires employers to comly with all OSHA rules, regulations and standards. " |
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Term
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Definition
| staffing strategy that places the best qualified person into a position regardless of the country of origin |
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Term
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Definition
| form of compensation designed to ensure that ee pay is competitive within local labor markets |
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Term
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Definition
| term to describe the liitations faced by women and minorities when it comes to advancing into the senior ranks of corporate management |
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Term
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Definition
| "aka graduated or gradual vesting; delayed vesting schedule that provides for partial vesting each year for a specified number of years. Graded vesting schedul in a qualified plan must allow for at least 20 % besting after 3 years and 20% per year after that, with participatns achieving full vesting after 7 years of service." |
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Term
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Definition
| salaries that are below the minimum of the salary range |
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Term
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Definition
| "benefits or bonuses shared by all ees within the organization / department, put in to place to increase productivity and teamwork. Gainsharing, improshare, scanlon plan, profit sharing, and ESOPs" |
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Term
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Definition
| the interviewer relies on intuition to determine whether or not a candidate will be a good or bad fit for the position |
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Term
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Definition
| interviewer bases a positive assessment based on a single characteristic and allows it to overshadow negatives |
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Term
| harshness bias / horn effect |
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Definition
| "interviewer rates a candidate negatively based on a single characteristic, allowing it to overshadow other positives. " |
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Term
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Definition
| "(Hay) classifcation system for job evaluation that utilizees a complex point factor method; knowledge, problem solving, and accountability." |
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Term
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Definition
| addt'l pay provided for dangers and / or extemely uncomfortable workign conditions |
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Term
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Definition
| EEO-1 report required for the principal office of an organization |
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Term
| health purchasing alliances |
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Definition
| an allegiance that small employers make with other employers in a geographic area to take advantage of economies of scale. HPA will negotiate and contract for benefit plans on behalf of all members of the group. |
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Term
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Definition
| Rely on non-verbal cues and relationship to discern meaning |
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Term
| high involvement organizations |
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Definition
| "HIO involves ees in designing their own work processes, taking actions necessary to complete their work,and being accountable for the results. Jobs in these organizations are broadly defined within self-directed work teams. These organizations are characterized as flat hierarchies in which continuous feedback is provided and information flows between and among work teams. " |
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Term
| Highly compensated employee (HCE) |
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Definition
| "401k plan participant who earned $90k or more, owns 5% of the company, and is one of the top 20% paid ees." |
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Term
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Definition
| "individual is subjected to unwelcome verbal or physical conduct when submission to or rejection of this conduct explicityly or implicitly affects an individual's employment, unreasonably interferes with an individual's work performance, or creates an intimidating, hostile, or offensive work environment. " |
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Term
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Definition
| when a union asks an employer to stop doing business with another employer to put pressure on the 2nd employer to recognize the union |
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Term
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Definition
| vesting that occurs 100% or fully as soon as ees meet the eligibility requirements of the vesting plan |
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Term
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Definition
| a contract that can be created by an er's conduct and need not be specifically stated or written |
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Term
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Definition
| "developed in the 1970s by Mitchell Fein, Improshare plans are group incentive plans that establish a baselin of productivity and reward ees with 50% of any gains made over the base" |
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Term
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Definition
| indirect compensation paid on behalf of ees |
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Term
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Definition
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Term
| incentive stock options (ISO) |
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Definition
| stock options that can be offered only to ee's |
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Term
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Definition
| "compensation not associated with wages; ie, fringe benefits and gov't mandated benefit programs" |
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Term
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Definition
| form of principled bargaining in which the parties look at all the issues on the table and make mutually agreeable tradeoffs among those issues |
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Term
| interest based bargaining (IBB) |
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Definition
| form of principled bargaining based on the concept that both sides in the negitiation have harmonious interests. |
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Term
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Definition
| equitable ranking of one job relative ot others within an organizations |
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Term
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Definition
| use of multiple raters to reduce the possibility of rating errors due to bias |
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Term
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Definition
| "noncompensatory reward that encourages individual employee self esteem, ie, satisfaction from challenging work" |
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Term
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Definition
| allows employees to express interest in positions before they become available |
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Term
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Definition
| component of an AAP that places job titles with similar duties an responsibilities into groups for analysis |
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Term
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Definition
| "process used to determine the appropriate pay for a new position or one that has changed significantly. Process involves reviewing the job description, matching the job to a salary survey, reviewing the various compensation components in the survey, and recommending an appropropriate salary or wage" |
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Term
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Definition
| inventory system designed to reduce inventory costs by the frequent purchase of small amounts of supplies |
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Term
| knowledge-of-predictor bias |
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Definition
| form of bias that occurs when the interviewer is aware that the candidate scored particularly high or low on an assessment and allows this knowledge to influence the selection process. |
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Term
| learning evaluation method |
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Definition
| (Kirkpatrick) 2nd level of training evaluation model; uses a test to measure whether or not the participants learned the information that waws presented. |
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Term
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Definition
| "innovative environments in which knowledge is originated, obtained and freely shared in respons to environmental changes that affect the ability of the organization to compete" |
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Term
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Definition
| interview tends to go easy on a candidate and give a higher rating than is warranted |
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Term
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Definition
| concerned with making decisions about operating needs (ie production and sales) |
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Term
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Definition
| where people rely on what is said to discern what is meant |
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Term
| maintenance of membership |
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Definition
| "clause in union contract that allows employees to choose whether or not to join the union, but once they join, requires that they remain members until the expireation fo the contract. The ee must notify the union to discontinue menbership within 30 days of the contract expiration" |
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Term
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Definition
| "upgrades a mgr skills so that they can better motivate ees, delegate work, manage time / productivity, set goals, plan and communicate effectively" |
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Term
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Definition
| (Senge) 1 of 5 disciplines of learning organizations used to describe deep-seated beliefs that color perceptions and affect how individuals see the world around them and react to it. |
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Term
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Definition
| "the difference between midpoints of consecutive grades, generally narrower for lower grades and increasing for higher grades" |
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Term
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Definition
| "business strategies, goals, or objectives projected to be achieved in one to three years" |
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Term
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Definition
| number that occurs most frequently in a set of numbers |
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Term
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Definition
| defined contribution plan that uses fixed percentage of ee's earnings to defer compensation; works well for orgs with stable earnings. |
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Term
| motivation / hygiene theory |
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Definition
| "(herzberg) theory of motivation: challenging work (motivation) vs. the desire to avoid unpleasant experiences (hygiene); aka, the two factor theory" |
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Term
| multi-employer bargaining |
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Definition
| the union negotiates with more than one employer in an industry or region at a time |
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Term
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Definition
| aka coordinated bargaining; several unions represent different bargaining units in the company and the er negotiates with the unions for more than one bargaining unit at the same time |
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Term
| multiple linear regression |
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Definition
| used to measure the relationship between several variables to forecast another |
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Term
| National Institute of Occupational Safety and Health |
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Definition
| NIOSH - charged with researching and evaluating workplace hazards and recommending ways to reduce the effects of those hazards on workers. Also supports education and training in the field of occupational safety and health by developing and providing education al materials and training aids |
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Term
| National Labor Relations Board |
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Definition
| NLRB; enforces provisions of the National Labor Relations Act; conducts elections and preents and remedies unfair labor practices. Respons to charges filed in its office. |
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Term
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Definition
| interviewer allows a small amount of negative information to outweigh positive information about the candidate or employee |
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Term
| negatively accelerating learning curve |
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Definition
| learning increments are large in the beginning but become smaller as practice continues. |
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Term
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Definition
| "meeting format that elicits participateion from all members of a group in order to arrive at the best possible solution to a problem. Write down, then present an idea, then as a group prioritize and build consensus uintil a resolution is agreed upon. " |
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Term
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Definition
| "in deferred comp, a nonforfeitable claim is one that exists due to a particpant's services. They are unconditional and legally enforceable. " |
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Term
| nonqualified retirement plan |
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Definition
| the benefits exceed the limitations of qualified plans or do not meet other IRS requirements for favorable tax treatment |
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Term
| nonqualified stock options |
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Definition
| offered to ees at the market or a reduced price. Ers can benefit from the possibility of an increase in stock value whithout risking a large amount of cash. Nonqual options are the most common type of stock options and can be used for consultants and external members of the board of directors and employees. |
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Term
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Definition
| interviewer is influenced by body language. |
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Term
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Definition
| impartial person not involved in a dispute who can speak with the parties and suggest alternative solutions |
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Term
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Definition
| inexperienced worker is pair with an experienced supervisor who utilizeds a variety of techniques to provide the worker with the information and hands on experience necessary to do that job |
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Term
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Definition
| "1st step in an OSHA inspection, where the inspector explains why the site was selected, the purpose of the visit, and the scope of the inspection and the standards that apply to the worksite" |
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Term
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Definition
| organizational function that emcompass all the activities necessary to produce the goods / services of the business |
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Term
| organizational development |
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Definition
| "systematic method to examine an org's technology, processes structure, and HR" |
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Term
| organizational level training |
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Definition
| "training that focuses on preparing for future needs. May encompass entire org, dept, or divisions" |
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Term
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Definition
| when the union wants to attract eemployees to become members and authorize the union to represent them to the employer |
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Term
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Definition
| "AAP that describes org structure (ie, orgchart or workforce analysis)" |
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Term
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Definition
| avenue for small business owner associations to collaborate with the govt in promoting workplace health / safety |
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Term
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Definition
| member of board of directors from outside the company |
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Term
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Definition
| "the union negotiates with more than one employer in an industry or region at a time, and uses the gain as a base for the next employer" |
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Term
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Definition
| graphical representation of the 80/20 rule; 80% of the problems are caused by 20% of the reasons. Will point out the area of concern with the greatest return when corrected |
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Term
| partially self-funded plan |
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Definition
| health and welfare benefit plan in which the employer utilizes stop-loss insurance and agrees upon a preset maximum coverage amount htat will be paid from the claim fund for each participant before the insurance company begins to pay the claim. |
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Term
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Definition
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Term
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Definition
| "training in which the learner listens to and absorbs the information. Ie, conferences, lectures, distance learning, etc." |
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Term
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Definition
| allows the organization to refer individuals they want to hire to an agency; agency hires them or work and provides payroll services for a fixed fee or % of salary (less than agency) |
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Term
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Definition
| Alt Dispute Resolution method |
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Term
| performance based training |
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Definition
| utilzed to correct performance problems in highly technical or hazardous professions. Provides opportunities to practice & demonstrate the skill / knowledge until the proficiencey is mastered |
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