Term
| Settling Conflicts: 4 Steps |
|
Definition
- Separate the People from the problem
- Focus on Interests, not positions
- Invent options for mutual gain
- insist on using objective criteria
|
|
|
Term
|
Definition
| tendency to favor members of one's own group (ingroup) over members of other groups (outgroups) |
|
|
Term
|
Definition
| tendency to perceive and treat members of other groups less favorably than members of one's own group |
|
|
Term
| realistic conflict theory |
|
Definition
| explains hostilities between real groups (i.e. ethnic, religious, political) that have competing interests or a history of conflict |
|
|
Term
|
Definition
| explains conflict between temporary groups that have little/no competition or prior history |
|
|
Term
|
Definition
- competition for resources
- incompatible goals
- inequities between groups
- relative deprivation
- inequality/deprivation generates even more hostility under certain conditions
|
|
|
Term
| cognitive biases in intergroup relations |
|
Definition
- outgroup homogeneity: tendency to perceive greater uniformity in members of outgroups relative to one's own group "they are all like that"
- ultimate attribution error: negative behavior by outgroup members is attributed to character or personality; positive behavior is attributed to circumstances
|
|
|
Term
|
Definition
| interacting with outgroup members under certain conditions that foster interpersonal relationships |
|
|
Term
|
Definition
| objectives that require groups to cooperate in order to succeed |
|
|
Term
| change social categorization |
|
Definition
| "Us vs. them" to "us all" |
|
|
