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A continuous interaction among an indefinite number of variables |
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What makes for successful commmunication? |
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Measuring what the receiver understood out of what the sender intended the receiver to understand |
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Source, Message, Channel, Receiver, Encoding, Decoding |
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Things that get in the way of this communication |
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Physical, Semantic, Psychological, Physiological |
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Ways we deal with Psychological noise |
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Selective attention
Selective Perception (refs call for your team - good)
Selective Recall |
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1)Age of signs and signals
2)Age of speech and Language
3)Age of writing - rock tablets, clay
4)Age of printing - Johann Gutenberg 1455 Printing Press
5)Age of Mass Communication - Martin Luther, Industrial revolution 1830
6)Age of computers - 1940's |
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A device placed in the communication process that copies or multiplies messages |
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Some say communication is intentional, others say "you cannot not communicate" |
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The semantic Triangle 3 parts - Reference, Referent, Symbol |
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Thinking about how your message will be received |
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LCC - Public and Interpersonal Communication
LCD - Communication Disorders
LCM - Communication Media
LCP - Public Relations and Organizational Communication |
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A branch of philosophy which studies ways of knowing. Study of how we know what we know. |
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We hold firmly to the truth. We know it is thruth because we hold firmly to it. We have always known it to be true. |
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Esablished belief. If God says it, it is so. |
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Combination or mixture of methods |
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Mankind can reach truth because we are naturally inclined to find truth.
Truth is self evident.
Examples - Learning hard subjects trains the mind and builds moral character.
American education is inferior to European education. |
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Whatever you want it to be.
Often used in appeals to ignorance. |
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Concerned with the things that can be observed and tested.
Systematic & Controlled |
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Assume that truth is singular
Attempt to build theories
Seek conclusions based on logic and evidence (Rationalism) |
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Truth is subjective; Meaning is interpretive.
Cannot separate the knower from the known. |
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Study of Values.
"Science should be value free" |
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Study of Values.
"Science should be value free" |
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Ways of Evaluating Theories |
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Scope Logical Consistency Parsimony Utility Testability Heurism Test of Time |
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How broad is it? Does it cover many people? Few? |
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Does it hold together? Do all concepts work correctly? |
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Is it stated in its simplest terms? |
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Can it be tested? Must be something that you can test. |
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How much research interest does this theory attract? |
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Do things stand up over time? |
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Experiments Surveys Textual Analysis |
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Depth interviews. Almost like living with them. |
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George Gerbner Televised violence convinces viewrs taht our society is more dangerous than it really is. It causes viewers to perceive that "It is a jungle out there."
Gerbner believes this perception of violence in our society:
1)Makes people prisoners in their own homes 2)Changes the way they vote 3)Affects how they feel about themselves 4)Lowers their quality of life |
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Aristotle
1)Invention 2)Arrangement 3)Style 4)Memory 5)Delivery |
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Canons of Rhetoric - Invention |
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Ocerarching theme/concept you have of your speech |
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Canons of Rhetoric - Arrangement |
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Introduction, body, conclusion. |
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Canons of Rhetoric - Style |
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How you tell the audience your message
Diction, Metaphor, |
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Canons of Rhetoric - Memory |
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Canons of Rhetoric - Delivery |
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How you deliver the speech - amplification |
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August 28, 1963 Lincoln Memorial "I have a dream" full of metaphors |
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Speech Codes Theory of Gerry Philipsen |
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Speaking like a man in Teamsterville
"Talk is not everywhere valued equally; nor is it anywhere valued equally in all social contexts" |
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The dominant, but not universal, speech code in our society. There are many speech codes |
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Sought to assess the influence of movies on children 1930's |
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Social Learning Theory - "We can learn by observing others |
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Behaving in ways one has observed others behave
Both actions and reactions (responses) |
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3 Steps of Causal Link between TV Violence and Actual Violence |
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Attention: Violence is attractive because it's simple, distinctive, prevalent, useful, positive
Retention: We remember violence visually and verballly
Motivation: Expectations for rewards or punishment. Crime may not pay on TV, but physical force does |
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Bandura's Violence Theory |
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About learning violence
3 groups kids - woman beat up doll and praised or punished. |
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Proximity and Chance
Attraction
Disclosure and Risk Taking Trust and Intimacy Balance Dissolution of Relationship |
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Avoidance Accomodation Competition Compromise Collaboration |
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What is needed for Effective Interpersonal Relations? |
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Positive Self-Regard Effective Listending Openness to change and diversity Empathy Assertiveness Communication Competency |
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Words that sound the same, spelled differently, and have a different meaning |
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Philosophy Professor His students published "Mind, Self, & Society"
Coined Term "Symbolic Interactionism" |
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George Herbert Mead
Deals with socialization and the creation of self |
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3 parts of Symbolic Interactionism |
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Meaning - Behavior toward people or things dependent upon the meanings we assign to them.
Language - Meaning is negotiated through the use of language (Extent of knowing is dependent upon the extent of naming)
Thought - Interpretation of symbols modified by thought processes |
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"Me" is the sum of responses & expectations that we pick up from the people around us.
It's the image of self seen in the mirror of other people's reactions. |
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System of symbols used to communicate
Not just written or spoken language -Morse Code Non-Verbal |
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Non-content speech behaviors Tone of Voice Volume Rate Pauses Dialect |
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Collection of rules and patterns for using symbols
May be "official" or "unofficial"
Different settings may require the sue of different grammars |
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Kinesics -Affect displays - emotional display - facial expressions -Emblem - Symbol that everyone understands (Wink, etc.)
Proxemics |
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Public Space - Over 12 feet Social Space 12-4 feet Personal Space 4feet-18 inches Intimate Space 18inches-0inches |
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Communication through touching |
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Study of Communication as time |
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Stuff we carry around us - Cars, boats, sofa in house, etc. |
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When it's ok to break proximity rules
1)Expectancy - Context (cultural norms), Relationship (familiarity),Communicator Characteristics (appearance, personality)
2)Communicator Reward Valence - Mental audit of likely gains and losses. Positive and negative attributes plus the potential to reward or punish in the future.
3)Violation Valence - Positive or negative value we place on unexpected behavior. Evaluation mode - we try to interpret meaning of the violation, then figure out whether we like it. |
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These get attention Can be good or bad |
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Should you communicate in an Unexpected way? |
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Yes if you are certain that the novelty will be a pleasant surprise.
No if you arent. |
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