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ISAT 211 Final Exam Prep
Process Capabilities, Acceptance Sampling, and SPC
30
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Undergraduate 3
12/07/2009

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Term
Process Capability Index
Definition
[(x-bar-LTL)/(3*s) ; (UTL-x-bar)/(3*s)]
Used to ascertain how well process is performing in relation to target dimension.
Term
Process Capability Ratio
Definition
(UTL-LTL)/(6*s)
Shows how well parts produced from a process fit into the design (tolerance) limits.
Term
Acceptance Sampling
Definition
Sampling to accept or reject the immediate lot of product at hand.
Term
Purposes of Acceptance Sampling
Definition
Determine quality level
Ensure quality is within predetermined level
Term
Advantages of Acceptance Sampling
Definition
Economy
Less handling damage
Fewer inspectors
Upgrading of the inspection job
Applicability to destructive testing
Entire lot rejection (motivation for improvement)
Term
Disadvantages of Acceptance Sampling
Definition
Risk of accepting bad lots and rejecting good lots
Added planning and documentation
Sample provides less info than 100% inspection
Term
Attibute Sampling
Definition
Go no-go information
Term
Defectives
Definition
refers to the acceptability of procuct across a range of characteristics. Attribute sampling
Term
Defects
Definition
refers to the # of unacceptable conditions per unit - may be higher than the number of defectives.
Attibute data
Term
Variable (continuous) data
Definition
usually measured by the mean and the standard deviation.
Term
Goal of Acceptance Sampling
Definition
(1) determine how many units, n, to sample from a lot
(2) determine the maximum # of defective items, c (acceptance #), that can be found in the sample before the lot is rejected.
Term
AQL (acceptable quality level)
Definition
max acceptable percentage of defectives defined by the PRODUCER
Term
a (producer's risk)
Definition
the probability of rejecting a good lot
Term
LTPD (lot tolerance percent defective)
Definition
the percentage of defectives that defines the consumer's rejection point
Term
B (Consumer's risk)
Definition
the probability of accepting a bad lot by the consumer
Term
Chance Variation
Definition
variability built into the system
Term
Assignable variation
Definition
occurs because some element of the system or some operating conditions are out of control
-Quality control seeks to identify when assignable variation is present so that corrective action can be taken.
Term
Inspection for Variables
Definition
measuring a variable that can be SCALED such as weight, length, temperature, and diameter.
Term
Inspection of Attributes
Definition
determining the existence of a characteristic such as acceptable-defective, timely-late, and right-wrong
Term
Control Chart Assumptions
Definition
-repetitive operation will not produce exactly the same outputs
-pattern of variability often described by a normal distribution
-Random samples that fully represent the population being checked are taken
-Sample data plotted on control charts to determine if the process is still under control.
Term
What % of our observations would we expect to fill within +/- 3 standard deviations
Definition
+/- 3 standard devations expects 99.7 % of our observations to fall within these limits
Term
P-charts
Definition
based on attribute measurements
p-bar = total # of defectives/total # of observations
UCL = p-bar + Z*s
LCL = p-bar - Z*s
Term
x-bar chart control limits
Definition
UCL = x-double bar + A2*R-bar
LCL = x-double bar - A2*R-bar
Term
R Chart Control Limits
Definition
UCL = D4*R-bar
LCL = D3*R-bar
Term
Process Capability
Definition
measures the extent to which an organization's production system can meet design specifications
Term
Result of TQM's emphasis on "making it right the first time"
Definition
This has resulted in organizations emphasizing the ability of a production system to meet design specifications rather than evaluating the quality of outputs after the fact with acceptance sampling
Term
Process limits
Definition
determined from manufacturing process data
Term
Tolerance limits
Definition
specified in engineering design drawing
Term
What does the Process Capability depend on?
Definition
-Location of the process mean
-Natural variability inherent in the process
-Stability of the process
-Product's design requirements (therefore a process is capable "when the mean and standard deviation are ="
Term
Six Sigma Quality
Definition
within six sigma quality when there are fewer than 3.4 defective parts per million. This corresponds to a process capability ratio/index of 2
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