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IST301 Midterm
Midterm 2
24
Other
Not Applicable
10/30/2007

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Cards

Term
What are the three types of Decision Making?
Definition
Uncertain, Certain, Risk
Term
What is Risk decision making?
Definition
Lack certainty but can assign probability of occurrence

Statistical or personal intuition

Most common
Term
What is certain decision making?
Definition
Sufficient information to predict results of each alternative before implementation
Term
What is uncertain decision making?
Definition
Too little information to assign probability

Creativity needed in problem solving

Rapidly changing environment
Term
What is Rational/ Classical Decision theory?
Definition
Views decision maker as acting in a world of complete certainty

Problem: May not fit well in a chaotic world
Term
What is Behavioral decision theory?
Definition
Decision maker acts only in terms of what he perceives about a given situation

Much more practical and common
Term
What is Garbage Can Model?
Definition
Views problems, solutions, participants, and choice situations as mixed together in the “garbage can” of the organization
Term
What is Intuition Decision making?
Definition
Ability to know or recognize quickly and readily the possibilities of a given situation
Term
What is Judgement Bias?
Definition
Confirmation trap- Tendency to seek confirmation for what is already thought to be true and not search for disconfirming information
AND
Hindsight trap- Tendency to overestimate the degree to which an event that has already taken place could have been predicted
Term
What is Decision Making?
Definition
The process of choosing a course of action to deal with a problem or opportunity

Identifying and solving problems
Term
What are some problems with Decision making?
Definition
Managers often copy others’ choices and try to sell them to subordinates

Managers tend to emphasize problems and solutions rather than successful implementation

Managers use participation too infrequently
Term
What is IT?
Definition
System that stores, protects, processes, transmits, and retrieves information
Term
Whate are the goals of IT?
Definition
To increase productivity
Term
What is escolading commitment?
Definition
Keep funding a bad decision
Term
What is the difference between the CTO and the CIO?
Definition
the CTO is focused on infostructure
THe CIO visualizes how info can be used/ supports the company
Term
What is teh management Science approach?
Definition
Is the analog to the Rational approach by individual managers
Term
What is a coalition?
Definition
An agreement amoung managers about an organizational goals and problem priorities
Term
What is the Carnegie Model?
Definition
Uncertainty, Conflict between managers' goals, Coalition Formation, Search, and Satisfying
Term
What is Incremental Decision making process?
Definition
Identification phase, Developement Phase, and Selection phase
Term
What is Problem Consensus?
Definition
Agreement amoung managers about a nature of a problem
Term
What is the first form of technology?
Definition
File Cabinet
Term
When was the term technology first used?
Definition
Term first coined in 1958: Harvard Business
Term
What does analyze mean?
Definition
to take apart and study its components
Term
What is the productivity paradox?
Definition
Since so much money is being put into IT, why isnt the output as high, yet people still put so much money into IT. It is because there is a lag in the system.
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