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| As discussed int he chapter opening case, the NBA's use of game video clips tagged to statistical information can be seen as an effort to achieve |
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| Journalist Thomas Friedman's description of the world as "flat" referred to: |
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| the flattening of economic and cultural advantages of developed countries |
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| The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy improved decision-making; competitive advantage, operational excellence, and: |
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| The use of information systems because of necessity describes the business objective of |
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| which of the following choices may lead to competitive advantage (1) new products, services, and business models (2) charging less for superior products (3) responding to customers in real-time? |
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