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The effects of geography on the economic realities of international business activites |
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Global IT Business drivers |
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-Global Customers -Global collaboration -Global Products -Global Operations/Resources |
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A method or system of government for management or control |
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Act of conforming, acquiescing, or yielding |
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Goverance/Compliance drivers |
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-Financial regulations -technological regulations -pressure from shareholders and customers |
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-The plans for how an organization will build, deploy, use and share its data, processes and IT assets |
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Business have appropriate levels of secutiry to ensure... |
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-That only authorized individuals gain access to network -That they have access to only those applications for which they are entitled -That information cannot be understood or altered while in transit |
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Occurs when an organization moves employees outside its firewall -A growing movement to change the way corporations address technology security |
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Occurs when business data flows across international boundaries over the telecommunications networks of global information systems |
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Concerns the legal right or general expectation of individuals, groups or institutions to determine for themselves when and what to extent information about them is communicated to others |
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Implies that an entity whether it is government, corporation, organization or individual has a responsibility to society |
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Dimension of social responsibility that refers to the position a firm takes on social and political issues |
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Sustainable or “green” IT |
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Describes the manufacture, management, use, and disposal of information technology in a way that minimizes damage to the environment |
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Refers to the safe disposal of IT assets at the end of their life cycle |
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Ability to purchase goods and services through a wireless Internet-enabled device |
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Technique for identifying and tracking assets and individuals via technologies such as radio frequency identification and smart cards |
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-Provides quantitative information about the fiancés of the business including recording, measuring, and describing financial information |
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Deals with the strategic financial issues associated with increasing the value of the business while observing applicable laws and social responsibilities |
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Includes policies, plans, and procedures for the effective management of employees |
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Function of selling a good or service and focuses on increasing customer sales which increases company revenues |
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Process associated with promoting the sale of goods or services |
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Operations Management (OM) |
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Management systems or processes that convert or transform resources into goods and services |
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Managemnt Information Systems (MIS) |
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Definition
General name for business function and academic discipline covering the application of people technologies and procedures used to solve business problems |
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Field concerned with the use of technology in managing/processing information |
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Data converted into meaningful and useful context |
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Refers to applications and technologies that are used to gather, provide access t, and analyze data and information to support decision making efforts |
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Process of continuously measuring system results, comparing those results to optimal system performance |
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-Buyer Power -Supplier Power -Threat of substitute products -Threat of new entrants -Rivalry among existing competitors |
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Telecommunication Systems |
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enable the transmission of data over public or private networks |
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A communications, data exchange, and resource sharing system created by linking 2 or more computers, and establishing standards or protocols so they can work together. |
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designed to connect computers close to each other like at an office or a school |
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Spans a large geographic area such as a state or country, often connect smaller networks |
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Metropolitan Area Network (MAN) |
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Large computer network usually spanning a city. |
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Uses TCP/IP technology to transmit voice calls over long distance telephone lines. 10% of all calls today, growing |
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Virtual Private Network (VPN) |
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Definition
a way to use the public telecommunication infrastructure to provide secure access to an organization’s network |
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Value Added Network (VAN) |
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a private network, provided by a 3rd party, for exchanging information through a high-capacity connection |
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The difference between the highest and lowest frequencies that can be transmitted on a single medium |
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-speed internet connection, faster than 200 kilobytes per second |
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interconnected electronics through short-range wireless connection |
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uses outer space as the transmission medium to send the signal to a microwave receiver. |
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Location-Based Services (LBS) |
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Definition
wireless mobile content servers that provide location specific info from location to location |
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Technology aimed at providing wireless data over long distances in a variety of ways. Can cover up to 3,000 square miles |
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frequency identification (RFID)- active or passive tags in the form of chips or smart labels that can store unique identifiers and relay info to electronic readers |
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refers to the extent of detail within the information (fine and detailed or coarse and abstract) |
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Transactional Information |
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encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks |
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real-time information in smaller increments |
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maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses) |
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base model- information organized into a tree-like structure that allows repeating information using parent/child relationships in such a way that it cannot have too many relationships |
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a flexible way of representing objects and their relationships |
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Relational database model |
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type of database that stores information in the form of logically related, two-dimensional tables |
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In the relational database model is a person, place, thing, transaction, or event about which information is stored |
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Also called fields, or columns, are characteristics or properties of an entity class |
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field (or group of fields) that uniquely identifies a given entity in a table |
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In the relational database model is a primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables |
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Of information deals with the physical storage of information on a storage device such as a hard disk |
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Of information focuses on how users logically access information to meet their particular business needs |
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Referes to how well a system can adapt to increased demands |
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-Rules that help ensure the quality of information -Relational Integrity Constraints -Business Critical Integrity Constraints |
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Takes information entered into a given system and sends it automatically to all downstream systems and processes |
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Takes information entered into a given system and sends it automatically to all upstream systems and processes |
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a logical collection of information—gathered from many different operational databases—that supports business activities and decision making tasks |
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Extraction, Transformation, and Loading (ETL) |
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Definition
A process that extracts information from internal and external databases, transforms the information using a common set of enterprise definitions, and loads the information into a data warehouse |
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Extraction, Transformation, and Loading (ETL) |
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Definition
A process that extracts information from internal and external databases, transforms the information using a common set of enterprise definitions, and loads the information into a data warehouse |
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Contains a subset of data warehouse information |
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Common term for the representation of multidimensional information |
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the process of analyzing data to extract information not offered by the raw data alone |
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Use a variety of techniques to find patterns and relationships in large volumes of information and infer rules from them that predict future behavior and guide decision making |
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A computer system designed that in athe event a component fails, a backup component or procedure can immediately take its place with no loss of service |
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A backup in which the functions of a computer component are assumed by secondary system components when the primary component becomes unavailable |
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A seperate and fully equipped facility where the company can move immediately after a disaster and resume business |
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Seperate facility that does not have any computer euqipment, but is a place hwere employees can move after a disaster |
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Disaster recovery cost curve |
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Definition
Charts -Cost to organization of the unvailability of info and technology -cost to organization of recovering from a disaster over time |
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Business continutity Planning (BCP) |
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Definition
Plan for how an organization will recover and restore partially or completely interrupted critical functions with a predetermed time after a disaster or extended disruption |
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Infrastructure Architecture |
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Definition
Includes hardware, software, and telecommunications equipment that when combined, provides a foundation to support the organizations goals |
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Definition
Capability of 2 or more computer systems to share data and resources even though tehy are made by different manufactureres |
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Refers to any program whose source fode is made availabe for use or modification as users or other developers see fit |
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Extensible Markup Language (XML) |
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Definition
Markup language for documents containing structured information |
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Definition
Capabilitiy of services to be joined on demand to create composite services or disassembled just as easily into their functional components |
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Definition
policies and procedures that address ethical use of computers and internet in the business environment |
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Ethical Computer Use Policy |
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contains general principles to guide computer use behavior |
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Acceptable Use Policy (AUP) |
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Definition
Policy a user must agree to follow in order to be given access to the network |
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A contractual stipulation to ensure that ebusiness participants do not deny their online actions |
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Using ones social skills to trick someone into revealing access credentials |
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Definition
to gain personal information for the purpose of identity theft |
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small electronic devices that change users passwords automatically |
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Definition
a device that is around the same size as a credit card, containing embedded technologies that can store information and software |
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Definition
the conducting of business on the internet, not only buying and selling, but also serving customers and collaborating with business partners |
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Implies that organizations which cannot adapt to new demand placed on them for surviving in the information ag are doomed to extinction |
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Definition
a new way of doing things that initially does not meet the needs of existing customers |
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Definition
produces an improved product customers are eager to buy, such as a faster car or larger hard drive |
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Application programming interface (API) |
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Definition
A set of routines, protocols, and tools for building software applications |
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Definition
an evolving extension of the World Wide Web in which web content can be expressed not only in natural language but also in a format that can be read an used by software agents, thus permitting them to find, share and integrate information more easily |
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Definition
an internalized portion of the Internet, protected from outside access, that allows an organization to provide access to information and application software to only its employees |
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an intranet that is available to strategic allies (such as customers, suppliers, and partners) |
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a publicly accessible computer system that has been set up to allow interactive information browsing |
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Internet service provider (ISP) |
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Definition
A company that provides individuals and other companies access to the Internet along with additional related services, such as website building |
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