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| Human behavior in organizational settings? |
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| The interface between human behavior and the organization? |
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| Process through which members of a minority group are forced to learn the ways of the majority group? |
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| Methods used to create products both tangible and intangilbe? |
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| Transforms resources into tangible outcomes that are then sold? |
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| Manufacturing Organization |
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| Transforms resources into an intangible output creating time/place utility for customers? |
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| Employees who add value simply because of what the know |
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| The practice of hiring other firms to do work previously performed by the organization itself? |
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| A persons overall set of expectations regarding what he/she will contribute to the organization and what the organization will provide in return? |
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| The extent to which the contributions made by the individual match the inducements offered by the organization? |
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| The relatively stable set of psychological attributes that distinguish one person from another? |
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| The Myers-Briggs Framework has ___ dimensions and are called___, ____, ___, ____. |
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4 dimensions Sensing, intuiting, judging, and perceiving. |
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| The extent to which a person's behavior makes a positive overall contribution to the organization? |
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| Organizational Citizenship |
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| What are the "Big Five" personality traits? |
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1.Agreeableness 2. Conscientiousness 3. Negative Emotionality 4. Exraversion 5. Openness |
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| The ability to get along? |
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| The number of goals on which a person focuses? |
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| Characterized by moodiness and insecurity? |
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| The quality of being comfortable with relationships? |
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| The capacity to entertain new ideas and to change? |
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| The belief in one's capabilities to perform a task? |
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| The extent to which a person believes that he or she is worthwhile and deserving individual? |
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| The extent to which a person believes that power and status differneces are appropriate within hierarchies? |
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| Behaving in ways to gain power and control over the behavior of others? |
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| The degree to which a person is willing to take chances and make risky decisions? |
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P- Performance M- Motivation (must want to do the job) A- Ability (must be able to do the job) E- Environment (must have the resources to do the job) |
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| Based on the relatively simple premise that people in organizations want to be treated fairly? |
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| The belief that we are being treated fairly in relation to others? |
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| The belief that we are being treated unfairly in relation to others? |
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| A reward or other desirable consequence that follows behavior? |
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| People are motivated by how much they want something and the likelihood they perceive of getting it? |
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| The basic expectancy model |
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| Occurs when employees have a voice in decisions about their own work? |
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| The process of enabling workers to set their own work goals, make decisons, and solve problems within their sphere of responsibility? |
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| Compressed work week: Employees work a full forty hour week in fewer than the traditional five days? |
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| Flex time: Employees gain more personal control over the hours they work each day? |
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| A useful method of enhancing employee performance? |
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| The total array of money (wages, salary, commission), incentives, benefits, perquisites, and awards provided by the organization? |
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| Stock performance, earnings per share |
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| Predetermined portion of company profits |
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| Employee stock option plans? |
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| People feel threatned by unknown situations and prefer to be in a clear and unambiguous situations? |
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| Emphasis on aggressiveness and the aquisition of money and other possessions as opposed to concern for people and overall quality of life? |
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| Skills necessary to accomplish specific tasks within the organization? |
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| Skills used to communicate with, understand, and motivate individuals and groups? |
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| Skills used in abstract thinking? |
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| Skills to understand cause-effect relationships and to recognize optimal solutions to problems? |
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| A ____ is two or more people who interact with one another such that each person influences and is influenced by each other person. |
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| All members are committed to a commin goal? |
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| Members don't necessarily have a common goal? |
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| What is the meaning of leadership as a process? |
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| Leadership is the use of noncoercive influence to direct and coordinate activities of group members to meet a goal |
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| What is the meaning of leadership as a property? |
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| Leadership is the set of characteristics attributed to those who are perceived to use such influence successfully |
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| Power granted by virtue of one's position in the organization? |
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| The extent that a person controls rewards another person values? |
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| The extent to which a person can punish or physically or psychologically harm someone else? |
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| The extent to which a person controls information or knowledge that is valuable to someone else? |
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| Exists when one person wants to be like someone else or imitates someone else. Similar to charisma? |
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| The set of values that helps the organization's employees understand which actions are considered acceptable and which actions are considered unacceptable? |
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| A major breakthrough that changes or creates whole industries? |
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| Creates a new functionality by assembling parts in new ways? |
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| Continues the technical improvement and extends the applications of radical and systems innovation? |
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