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Lecture Two
Business Planning and Staff Planning
28
Management
Professional
09/05/2013

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Cards

Term
Purpose of developing a business plan
Definition
Provide data and proposed actions necessary to answer a business question; to project future risks and benefits of a proposed new business venture
Term
Importance of Business Plan in Community Pharmacy
Definition
Pharmacist in charge, buy your own pharmacy, district manager-- opening pharmacies, starting new clinical services
Term
Importance of Business Plan in Hospital Pharmacy
Definition
Implementing any clinical service, justifying keeping a clinical service
Term
Executive Summary, Conclusion
Definition
Summary
Term
Background and description, marketing, operational structure
Definition
Research
Term
Finiancial Projections, timetable
Definition
Estimates
Term
Risks and Opportunities, exit strategy
Definition
Analysis
Term
Helps clarify an idea, helps focus actions, may be needed to secure financing, assists in training and guiding employees, doing the "right" thing "right"...
Definition
Business Plan
Term
Short- 1 page; summarizes all the main points of the proposal, most important section
Definition
Executive Summary
Term
Name, Rationale for the program, Mission Statement, Value Statement
Definition
Background and Description
Term
Location Analysis, Competition, Demographics and trends, Products and services, Advertising and Promotion
Definition
Marketing
Term
Organizational Structure, Staffing, Workflow, Hours of Operation, Equipment and resources that will be used, Licensure and additional regulatory or clinical requirements, Insurance, Security
Definition
Operational Structure
Term
Identifies estimated expenditures and revenue, usually over 3-5 years; addresses start up costs; #2 in importance
Definition
Financial Projections
Term
Plan for implementing the program, short term and long term goals, may also include responsibility assignments
Definition
Timeline
Term
Strengths, Weaknesses, Opportunities, Threats (SWOT)
Definition
Risks and Opportunities
Term
Strengths and Weaknesses
Definition
Internal Analysis
Term
Opportunities and Threats
Definition
External Analysis
Term
At what point do you exit the business; what will happen to existing customers and staff at that point?
Definition
Exit Strategy
Term
Short summary; provide a recommendation whether or not to move forward
Definition
Conclusion
Term
Supporting financial documents, Drawings for use of space, pictures, resume, additional charts and graphs, written lease
Definition
Supporting Documents
Term
2008 GDP Comparison
Definition
Healthcare- 15.6%
Term
Determine responsibilities which need to be fulfilled; Identify skills needed to complete assignments; define outcomes expected; describe work environment
Definition
Job Analysis (Staff Planning)
Term
Involves identifying and addressing staffing implications of current and future business plans and strategies; should focus on positions critical to the pharmacy's success
Definition
Human resources planning (Staff Planning)
Term
Where are we now?
Definition
Current environment
Term
Where do we want to go?
Definition
Forecasting
Term
How do we want to get there?
Definition
Transition
Term
Current environment, forecasting, transition
Definition
Steps of proactive human resources planning process
Term
Failure to plan
Definition
Is a plan to fail!
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