Term
| To succeed, manager must have (5) |
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Definition
| Power, authority, accountability, responsibility, influence |
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Term
| Categories of Power. Who and what? (5) |
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Definition
Cartwright
Reward, coercive, referent, legitimate, expert |
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Term
| Successful managerial use of power, who? |
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Definition
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Term
○ Actions are consistent with people's expectations
○ Use is based on the appropriate category of power
○ Categories of power are based on the appropriate situation
○ Managerial career goals help develop effective use of power
○ Power is tempered with maturity and self-control
○ Power is necessary to get things done
Who and what? |
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Definition
| Successful managerial use of power, Kotter |
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Term
| "Managers have the right to give orders and exact obedience." |
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Definition
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Term
| "Managers have a either traditional, charismatic, and legal right to rule." |
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Definition
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Term
| Acceptance theory of authority, who? |
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Definition
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Term
| Legitimation by expertise, who? |
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Definition
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Term
| Formal rank and role, who? |
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Definition
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Term
| Ability to work with and through people, who? |
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Definition
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Term
| Types of accountability (3) |
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Definition
| Legal, legislative, administrative |
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Term
| Types of role problems (3) |
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Definition
| Role ambiguity, conflict, or confusion |
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Term
○ Activities to be done
○ Logical grouping of activities (work)
○ Combining activities (departments)
○ Coordinate activities
Monitor activities
What? |
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Definition
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Term
○ Level one - take action
○ Level two - let me know what you did
○ Level three - let me know what you will do, then do it unless I say no
○ Level four - let me know what you intend to do, but do not do it until I say so
○ Level five - let me know the options, and recommend one for my approval
○ Level six - give me the facts, I'll decide
What? |
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Definition
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Term
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Definition
○ Lack of trust
○ Lack of self-confidence
○ Will not accept responsibility
○ No incentives |
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Term
Function, territory, product, customer, process
What? |
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Definition
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Term
| Varieties of interdependence (3) |
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Definition
| Pooled, sequential, reciprocal |
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