Term
| Lorenzo was identified early on as a high-achiever. His manager took personal interest in him; however, after a couple of years, it was evident that Lorenzo was not living up to potential. He became demotivated and dissatisfied with his job. Which of the following facts, if true, would explain lorzenzo's lack of motivation? |
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Definition
| Over the past year, he was moved up into a supervisory position where his main responsibility was to provide leads and support to others in his team and to help achieve their targets. |
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Term
| Which of the following are the three needs identified in the three needs theory of motivation? |
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Definition
needs for achievement
need for power
need for affiliation |
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Term
| Irene strongly believes in Douglas McGregor's assumptions about human nature. Which of the following management practices is Irene most likely to favor to maximize employee motivation? |
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Definition
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Term
| Goal-setting theory says that ______. |
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Definition
| Difficult goals, when accepted, result in higher performance than do easy goals |
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Term
| Sarah is using the JCM to redesign jobs for her small team of writers. After carefully analyzing their jobs, she determines that while their jobs are high in skill variety, task identity, task significance, and autonomy, they receive little feedback about their work. Which of the following steps will enable Sarah to improve this aspect of their jobs? |
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Definition
| allowing the writers to directly conduct business with their clients |
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Term
| Which of the following actions accurately reflects the reinforcement theory of motivation? |
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Definition
| A company's policy of giving its sales staff cash coupons for exceeding their daily targets |
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Term
| The manager of an apparel store estimates how much to order for teh current spring season bassed on last spring's sales figures. The store manager is operating under which of the following decision-making criteria? |
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Definition
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Term
| Amanda is looking for a new job. Considering that she has two school going children she is particularly keen on fidning an employer who can procide her with alternative work arrangements such as flexible work hours and telecommonuting. In terms of decision making process these repesent Amanda's _______. |
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Definition
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| Toby is hunting for a new apt. he is specifically looking for one that is located in the heart of the city and should be available for $600 per month. However, Toby is also willing to pay for $850. According to him, the second option "will also do" This is an example of _________ |
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Definition
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Term
| Which of the following statements is true concerning problem identification? |
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Definition
| Effectively identifying problems is not easy |
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Term
| Sue works in the finance dept of a large multinational corp. Her manager asked her to submit a detailed report on the dept quarterly expenses within the next two days. Being pressed for time, Sue identifies three courses of action that could help her accomplish her task she can stretch her working hours til she finishes the report, she can ask he colleague to chip in, or she could ask her manager for addiontional time. Which stage is Sue at the decision making process? |
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Definition
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Term
| According to the JCM, which 3 job characteristices are crucial to an employee experiencing meaningfulness of his or her work? |
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Definition
Skill variety
task identity
task significance |
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Term
| The goal-setting theory has most value in countries where _______ |
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Definition
| subordinates are reasonably independent |
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Term
| In the context of Maslow's hierarchy of needs theory, when a company names an "employee of the month" or "employee of the quarter" the company is addressing employees ________ needs |
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Definition
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Term
| In the expectancy theory, ______ is the degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome. |
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Definition
| Performance-reward linkage |
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Term
| The two VPS of a company, MErle and Celine were in a heated debate. Some felt conflicts like these hurt the company and weakens teh trust of employees and stockholders. Others felt that this conflict over marketing strategies was bound to occur eventually and may even help the company. They think it helps the company make better decisions. Some even encourage the conflict. Those in the company who view the conflict over the marketing strategy as bad and harmful have a _____ view of conflict |
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Definition
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Term
| David has been away from his old company Control Tech, for a while. ...... Group C has been meeting for 2 months and seems to be progressing extremely well. You observe the group meets every morning and spend the first 5 minutes chatting. They then move to the meeting area and review teh decisions of the lsat meeting followed by a discussion on the status of teh current tasks. Group C is currently at the _____ stage. |
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Definition
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Term
| Large groups consistently get better results than smaller ones, when the group is involved in ______. |
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Definition
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Term
| David has been away from his old company Control Tech for a while. The temporary groups David talked about, created to achieve a special task and then disband are known as ______. |
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Definition
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Term
| Dan Powell received his PhD and has begun teaching at a large university. The reluctance of Dan's senior preofessors to voice their opposition to several issues in order to maintain group harmony is an example of ______. |
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Definition
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Term
| The two VPs of a company, Merl and Celine were in a heated debate...... Those in the company who encourage the conflict over the marketing strategy have a(n) _____ view of conflict |
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Definition
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Term
| David is back at his old company Control Tech..... For a new project, David forms a team comprising of individuals from various functional depts. After a few days David observes conflicts within the group over who will ... the group and what the group needs to be doing. This team is now in the ____ stage of group development |
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Definition
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Term
| Which of the following is an accurate statement regarding status systems? |
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Definition
| Anything can have status value if others in teh group evaluate it that way |
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Term
| David has been away from his old company Control Tech for a while. A group of permanent employees who work towards prociding solutions to clients on a reuglar basis reports directly to David. This group can be called a ____ |
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Definition
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Term
| Dan Powell received is PhD and has begun teaching at a large university..... When Dan's dept head explained what was expected of him as a new professor, he was referring to Dan's _____ at the university |
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Definition
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Term
| Early research on leadership traits _______ |
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Definition
| focused on characteristics that might differentiate leaders from nonleaders |
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Term
| When Alan Jackman got promoted as the head of teh Sales team at Mac Software, he chose three of his closest friends in the team to form the core sales group with him. Which of the following predictions would be consistent with the LMX theory? |
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Definition
| There will be a higher turnover among team members whoa re not a part of teh core group |
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Term
| At Falcons Inc., Jeremy is the head of teh marketing dept. However he is not in the habit of deciding everything on his own. He involves his team int he decision making process. He believes in communicating clearly and is always ready to help his team to get the best out of them. Jeremy's leadership style will be classified as which of the following? |
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Definition
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Term
| According to the path-goal theory, directive leadership will lead to higher employee satisfaction when there is _______/ |
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Definition
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Term
| Alex Johnson was classified as an achievement oriented leader by his tem. Which of the following would describe Johnson's leadership style best? |
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Definition
| He sets challenging goals and expects subordinates to perform at their highest level |
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Term
| Susan Bones is the sales maanger at the Ohio office of Alpha Inc. She has a reputation of being faire and helpful and understanding. She even helped an employee overcome a personal crisis. Which of teh following dimensions of leadership is Susan displaying here? |
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Definition
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Term
| Theodore Roosevelt once said "The best executive is the one who has teh sense enough to pick goodmen to do what he wants to do and self restraint to keep from meddling with them while they do it. WHich of the following if true would be consistent with this approach? |
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Definition
| The subordinates are experienced and independent |
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Term
| Joanna Williams... They not only did their job well but also learned to resolve their personal differences in the interest of tehir work. Joanna can be described as a _____ leader |
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Definition
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Term
| According to the University of Iowa behavioral studies group members' satisfaction levels were generally ______ |
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Definition
| Higher under a democratic leader than under an autocratic one |
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Term
| Research by Fiedler uncovered three contingency dimensions that define the key _________ |
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Definition
| situational factors for determining leader effectiveness |
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Term
| According to the University of Michigan studies, leaders who are production oriented are described emphasizing ________ and taking a personal interest in the __________. |
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Definition
interpersonal relationships
needs of their followers |
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Term
| The ________ model proposed that effective group performance depended upon the proper match between the leader's style of interacting with his or her followers and the degree to which the situation allowed the leader to control and influence |
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Definition
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Term
| ________ leadership is the ability to create and articulate a realistic, credible, and attractive vision of the future for an organization that improves on the present |
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Definition
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