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MANA 3335 TEST 1
Harambe was an inside job
32
Management
Undergraduate 3
09/12/2016

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Term
Top Managers
Definition
Executives responsible for the overall direction of the organization
Term
Middle Managers
Definition
Setting objectives consistent with top management's goals & planning and implementing subunit strategies for achieving their objectives
Term
First-line Managers
Definition
Train and supervise the performance of nonmanagerial employees (aka office manager)
Term
Team Leaders
Definition
Responsible for facilitating team activites
Term
Interpersonal
Definition

Figureheads: Perform ceremonial Duties

Leader: motivate and encourage workers

Liaison: Deal with people outside their units

Term
Environmental Change
Definition
Rate at which a company's general and specific environments change
Term
Punctuated equilibrium theory
Definition
Long periods of stability, followed by short periods of dynamic, and then new equilibrium
Term
Environmental Complexity
Definition
Number and intensity of external factors in the environment that affect organizations
Term
Resource scarcity
Definition
Abundance or shortage of resources in an external environment
Term
Uncertainty
Definition
Where managers predict which external changes and trends will affect their business
Term
Business Confidence Indices
Definition
Show managers level of confidence about future business growth
Term
Sociocultural
Definition
general behavior, attitudes, and beliefs of people in a particular society
Term
Ethical Intensity
Definition
Degree of concern people have about an ethical issue
Term
Shareholder model
Definition
profit maximization for the benefit of the shareholders
Term
Stakeholder model
Definition
Long term survival
Term
Reactive strategy
Definition
Companies does less than society expects
Term
Defensive strategy
Definition
Company admits responsibility for problem but then does least required to meet expectations
Term
Accommodative strategy
Definition
Company takes responsibility for problem and then does the most to make up for it
Term
Proactive strategy
Definition
Anticipates a problem before it occurs and does more than expectations
Term
Purpose statement
Definition
Declaration of a company's purpose or reason for existing
Term
Tactical Plans
Definition
Specify how the company will use resources to accomplish goal
Term
Standing plans
Definition
Used frequently to handle repeatedly occuring evens
Term
Absolute comparison
Definition
Each decision is compared to a standard or ranked on its own merits
Term
Relative comparisons
Definition
Each decision is compared directly with every other criterion
Term
Relative Comparison
Definition
Each decision criterion is compared directly with every other criterion
Term
C-type conflict
Definition
Disagreement that focuses on problem and issue-related differences
Term
A-type
Definition
Disagreement that focuses on individuals or personal issues
Term
Nominal group technique
Definition
Begins and ends by having group members write down and evaluate ideas
Term
Delphi Technique
Definition
Members of a panel of experts respond to questions and use each other until reaching agreement
Term
Competitive inertia
Definition
Reluctance to change strategies or competitve practices that have been successful in the past
Term
Strategic Dissonance
Definition
Discrepancy between a company's intended strategy and the strategic managers take when implementing strategy
Term
Portfolio Strategy
Definition
Minimizes risk by diversifying portfolio investments
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